Appendices; Appendix A: Flash Upgrades - Avocent AutoView 2000 AV2000BC AV2000BC Installer/User Manual

A P P EN D IC ES

Appendices

Appendix A: FLASH Upgrades

Upgrading the AutoView 2000 switch
You can upgrade the firmware of your AutoView 2000 switch by using a special update utility
provided by Avocent. This utility automatically configures the port communications settings to
allow direct downloading from the connected server.
Items needed for the upgrade
• Server running Windows NT
• Available serial port (COM port) on the server
• Null modem serial cable (DB-male) that connects the switch and the server
• Firmware update
To upgrade firmware:
1. Connect the standard serial cable to a COM port on the server and to the serial connector on the
back panel of the switch. Make a note of which COM port you have chosen, then turn on
the switch.
2. Go to http://www.avocent.com/support and click on product upgrades to access the firmware
upgrade file. Once the download is complete, navigate to the drive where you have saved the
firmware update and unzip the file.
3. Double-click to run the file WUpDateAVO.exe.
4. In the dialog box that displays, select the desired language and COM port.
5. Click Load.
6. Once the firmware is updated, the following message displays Download complete. Click
Done to exit the dialog box.
7. The switch automatically reboots after the upgrade is completed.
Possible error conditions
If the download does not execute properly, verify the following:
• Verify that the COM port is correct.
• Verify that no other program is currently using the COM port, or that no previous DOS win-
dow/shell is open that had used the desired COM port.
• Verify that no other copies of the WUpDate utility are currently running.
• Verify that a null modem serial cable is used.
® ®
, Windows 95, Windows 98 or Windows 2000
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