Troubleshooting - Toshiba Stor.E Steel User Manual

TrOUBLEShOOTINg

My computer does not recognize the disk drive at all
• Make sure all of your connections are secure.
• C heck if connecting the secondary USB connector
may solve the problem; see "Installing the Drive".
• I f your drive is connected via a USB hub, make
sure that it has its own power supply.
• I f using an add-on card, make sure it is working
properly and update the software/firmware. If
using Windows XP make sure you have Service
Pack 1 or later.
Is it dangerous if the drive feels warm whilst in
operation?
A: This is normal, and therefore not dangerous.
The drive gives me a "Device cannot start. "
A: Two possible reasons. It is either a power problem
and you should check the connections, or the
drive has a malfunction and requires service.
I cannot see my drive in "My Computer", but it
does appear in the Device Manager.
A: Follow these instructions:
1. Right click on "My Computer".
2. Select "Manage" in the pop-up menu.
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