Support, Repairs, And Warranty; Technical Support; Repairs; Warranty - Red Panda TENSOR Owner's Manual

Support, Repairs, and Warranty

Technical Support

Please register your product at redpandalab.com/register within 30 days of purchase.
For technical support, send your question via email to support@redpandalab.com or use the contact
form on our web site. Be sure to include your serial number. We are a small company with limited
resources for technical support, so it might take us a few days to reply. You will hear from a person who
designed, built, or tested your product.
Product manuals and firmware updates are available at redpandalab.com/support

Repairs

If you think your product needs repair, first send an email with your serial number and a description of
the problem to support@redpandalab.com. We may be able to get you up and running again without
sending in the pedal, but if it does need repair we will arrange for it to come back to us or an authorized
service center close to you. Warranty repairs are done for free, and non-warranty repairs will be done at
the lowest possible cost to you.

Warranty

This product is warranted against defects in materials and workmanship for one (1) year from date of
original purchase. It does not cover damages or wear resulting from accident, misuse, abuse, or unau-
thorized adjustment and/or repair. Should this product require service (or replacement at our option)
while under warranty, please contact support@redpandalab.com.
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