Avocent AutoView 416 Installer/User Manual
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Avocent AutoView 416 Installer/User Manual

Avocent AutoView 416 Installer/User Manual

Avocent installer/user guide
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AutoView 416/424
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Summary of Contents for Avocent AutoView 416

  • Page 1 ® AutoView 416/424 Installer/User Guide...
  • Page 2 INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
  • Page 3 ® AutoView 424 Installer/User Guide Avocent, the Avocent logo and The Power of Being There are trademarks of Avocent Corporation. AutoView and LongView are registered trademarks of Cybex Computer Products Corporation. All other marks are the property of their respective owners.
  • Page 4 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 5: Table Of Contents

    Table of Contents Chapter 1: Product Overview Features and Benefits ..... . . 3 Compatibility ......6 Safety Precautions .
  • Page 7 Product Overview Contents Features and Benefits ......3 Compatibility ....... 6 Safety Precautions .

  • Page 9: Chapter 1: Product Overview

    Chapter 1: Product Overview Chapter 1: Product Overview Features and Benefits The AutoView 424 KVM switch allows you to control up to 256 PC, Sun or USB computers with one keyboard, monitor and mouse. It supports Sun workstations, USB computers, IBM PC/AT and PS/2 systems and 100% compatible machines with support for VGA, SVGA, XGA and XGA-II video.
  • Page 10 AutoView 424 Installer/User Guide Mouse support The AutoView 424 offers support for numerous PS/2 mice including: IBM ScrollPoint, Logitech MouseMan Wheel, Logitech Trackman Marble Wheel, Logitech Trackman Marble FX, Kensington 4 Button Mouse, Microsoft Explorer Mouse and the Microsoft IntelliMouse family. Plug and Play The AutoView 424 supports Plug and Play video and is compliant with the VESA DDC2B standard.
  • Page 11 16-port version The AutoView 424 is also available in a 16-port version known as the AutoView 416. Aside from the number of ports, all information in this manual that applies to the AutoView 424 is also applicable to the AutoView 416.

  • Page 12: Compatibility

    To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any Avocent product confi guration. • Test AC outlets at the computer and monitor for proper polarity and grounding.
  • Page 13 Installation Contents Getting Started ......9 Rack Mounting your AutoView Unit ... . 9 Installing an AutoView Switch .

  • Page 15: Chapter 2: Installation

    You can either place your AutoView appliance on your desktop or rack mount your unit into an EIA standard rack. Obtain a Rack Mounting Bracket Kit (1U) from Avocent to rack mount your AutoView. Before installing the switch and other components in the rack, stabilize the rack in a permanent location.
  • Page 16 AutoView 424 Installer/User Guide To install the rack mounting bracket: 1. Remove the side screws that secure the cover on your AutoView unit. 2. Line up the holes in the side brackets with the screw holes in the sides of the AutoView unit. 3.

  • Page 17: Installing An Autoview Switch

    Installing an AutoView Switch Installing your AutoView 424 The diagram below illustrates one possible configuration for your AutoView 424 switch. Follow the step-by-step procedure To install an AutoView 424 switch to properly install your new switch. DB9 Serial Port for Updating Firmware Server 1 Figure 2.2: AutoView 424 Installation Example...
  • Page 18 AutoView 424 Installer/User Guide To install an AutoView 424 switch: 1. Power down all computers that will be part of your AutoView 424 system. 2. Plug your VGA monitor cable into the port labeled AutoView 424. For Sun support, plug your Sun connector into the port labeled SUN and for PS/2 peripherals, plug your PS/2 keyboard cable and your PS/2 mouse cable into the ports labeled NOTE: A PS/2 keyboard will not function if a Sun keyboard is attached.
  • Page 19 Plug a standard Category 5 Unshielded Twisted Pair cable (up to 500 feet) into the RJ-45 style modular jack on the rear of the AutoView 424. Avocent C5T or Avocent P5T cable is strongly recommended to achieve best performance and maximum distance. If you use a different Category 5 cable, make sure it is terminated to the EIA (TIA) 568 B standard, commonly used for 10BaseT Ethernet.
  • Page 20 AutoView 424 Installer/User Guide Figure 2.3: Connecting Extended Access Sun Peripherals Plug the ends of the 6-pin miniDIN VAK-1 keyboard/mouse adaptor into keyboard/mouse cable into the VAK-1 adaptor. Connect the Category 5 cable to the modular jack on the rear of the receiver. Connect the circular power plug from the wall mount power supply to the power port on the LongView receiver.

  • Page 21: Attaching Multiple Autoview 424 Units

    Highlight and select the Remote User menu selection. Use the Spacebar to cycle through peripheral types and select the ones appropriate to your system. Press Enter to select. Attaching Multiple AutoView 424 Units NOTE: CIFCM cables are required for cascading. To cascade multiple AutoView 424 units: Follow steps 1-5 in the procedure To install an AutoView 424 switch for each cascaded unit.
  • Page 22 AutoView 424 Installer/User Guide Repeat steps 2-3 for every cascaded AutoView 424 unit in your system. Power up your AutoView 424 unit(s) first, then all attached computers.
  • Page 23 Basic Operations Contents Operating the AutoView 424 ....19 Activating OSD ......19 Setting Up the On-Screen Display (OSD) .

  • Page 25: Chapter 3: Basic Operations

    Chapter 3: Basic Operations Operating the AutoView 424 Your AutoView 424 may be operated in a non-secure (no password required) or secure (password required) mode. All units ship defaulted to the non-secure mode. For information on implementing password security, see Setting User Station Security in this chapter.

  • Page 26: Selecting Channels

    AutoView 424 Installer/User Guide Figure 3.2: Administrator Channel List NOTE: All AutoView 424 units ship in the default non-secure state. For more information on secure versus non-secure operation, see the Setting User Station Security section. Viewing the status of your switch system The Administrator Channel List displays all named channels in your AutoView 424 system.

  • Page 27: Setting Up The On-Screen Display (Osd)

    To select servers without displaying the OSD: Press and hold down the Num Lock key. Press and release the Minus (-) key on the numeric keypad. Now release the Num Lock key. The Command Line screen appears. Type the channel address of the computer you wish to access. Press Enter.
  • Page 28 AutoView 424 Installer/User Guide Administrator Commands Features List Command Add Channel Edit Channel Delete Channel Administrator Functions Scanning Reset PS/2 Standard Mse/Kbd Reset the mouse and keyboard to restore correct settings. Reset PS/2 Wheel Mse/Kbd Version Information To access the Administrator Commands menu: 1.
  • Page 29 Adding and maintaining channels Basic channel maintenance is performed from the Administrator Commands menu and is available if you are operating in non-secure mode or if you are the system administrator. Here you can add, delete or edit individual channels. To add a new channel: Press the keyboard Control key twice within one second.
  • Page 30 AutoView 424 Installer/User Guide Highlight Save Changes and press Enter. -or- Press Escape to exit this operation without adding the channel. To edit an existing channel: Highlight the channel you wish to change in the Administrator Channel List. Press the Control key twice to access the Command menu. -or- Press the F2 key once.
  • Page 31 To change the size, color and position of the ID window: Highlight the channel you wish to change in the Administrator Channel List. Press the Control key twice. -or- Press F3. (If you press F3, skip to step 4.) Highlight Edit Channel and press Enter. Highlight ID Setup and press Enter.

  • Page 32: Setting User Station Security

    AutoView 424 Installer/User Guide Highlight ID Dwell Time. Enter a number between Ø-255 seconds. Entering Ø disables the ID window. Entering 255 allows the ID window to stay on screen the entire time the channel is active. Highlight Save Changes and press Enter. Setting User Station Security The Administrator Functions menu allows you to set up the administrator and user accounts, enable and disable the setup port and utilize the AutoView 424...
  • Page 33 To create the administrator account: Press the Control key twice to access the Administrator Channel List. Press the Control key twice again to access the Command menu. Select Administrator Functions - Setup Administrator. The Administrator Setup screen appears. Type your password and press Enter. (The password is not case sensitive.) Re-enter the password for confirmation.

  • Page 34: Scanning Your Autoview System

    AutoView 424 Installer/User Guide To assign the extended access user peripheral type: Press the Control key twice to access the Command menu. Highlight Administrator Functions - Remote User. Press the Space key to toggle between either PS/2 or Sun peripherals and press Enter.
  • Page 35 Scanning options There are multiple ways to scan through the channels in your AutoView 424 system, either by name, address or list. NOTE: The AutoView 424 only scans the computers that are in your OSD list. • Scanning by address allows you to view each of your active channels in the order that they are attached to the AutoView.

  • Page 36: Resetting Your Mouse

    AutoView 424 Installer/User Guide To access the Administrator Scan List menu: Press the Control key twice to access the Administrator Channel List. Press the Control key twice again to access the Command menu. Highlight Setup Scan List and press Enter. The Administrator Scan List menu appears.

  • Page 37: Displaying Version Information

    To reset the mouse values: From the Administrator Channel List, press the Control key twice to access the Command menu. Highlight either Reset PS/2 Standard Mse/Kbd or Reset PS/2 Wheel Mse/Kbd, depending on the type of mouse you are using. Press Enter to activate the reset.
  • Page 38 AutoView 424 Installer/User Guide To activate the Command Line: Press and hold down the Num Lock key. Press and release the Minus (-) key on the numeric keypad. Release the Num Lock key. The Command Line screen appears. NOTE: In the following tables, the Command Mode procedure is referred to by the <CM> symbol.
  • Page 39 Keyboard Hotkey Sequences Key Sequence Action <CM>Kn<Enter> Sets the keyboard scan set where n is a scan set number 1-3. <CM>MR<Enter> If you hot-plug your mouse cable, you may experience a loss of mouse signal. Use this command to restore the signal if you are using a PC with a standard PS/2 mouse driver.
  • Page 40 AutoView 424 Installer/User Guide...
  • Page 41 Advanced Operations Contents Multiuser Operation ......37 Keyboard Translation ..... . . 38...

  • Page 43: Chapter 4: Advanced Operations

    Chapter 4: Advanced Operations Multiuser Operation The AutoView 424 switch provides advanced features that go beyond those available in the standard AutoView Commander. Primarily, it offers the benefit of adding a LongView receiver to provide for an extended access user that may be located up to 500 feet away from the AutoView 424.

  • Page 44: Keyboard Translation

    AutoView 424 Installer/User Guide Multiuser operation in a multiple switch system In a multiple switch system, users will operate in independent access mode. Both users can simultaneously and independently access any computer attached to the primary AutoView unit. Similarly, independent access is possible across the cascaded units as long as each user is accessing a different secondary unit.
  • Page 45 The table below shows the translations for a PS/2 keyboard to a Sun computer. All mapped functions will only be valid when the Scroll Lock is on. PS/2 Keyboard to Sun Computer STOP AGAIN PROPS UNDO FRONT COPY OPEN PASTE FIND POWER COMMAND...
  • Page 46 AutoView 424 Installer/User Guide To issue the Power/Sleep command: Press Scroll Lock-F11 (or Sleep key) on a PS/2 keyboard. -or- For a Sun computer, press the Power key.
  • Page 47 Appendices Contents Appendix A: FLASH Upgrades ....43 Appendix B: Technical Specifications ..44 Appendix C: Technical Support ....45 Appendix D: Troubleshooting .

  • Page 49: Appendices

    AutoView system. To upgrade your AutoView 424 fi rmware: Download the latest FLASH fi rmware revision from the Avocent web site. Connect a serial cable from the serial port of your computer to your setup port on the back of your AutoView.

  • Page 50: Appendix B: Technical Specifications

    AutoView 424 Installer/User Guide Appendix B: Technical Specifications AutoView Product Specifi cations LongView Product Specifi cations Mechanical Height: 1.7" (4.5 cm) Width: 17.2" (43.7 cm) Depth: 6.5" (16.51 cm) Weight: 6.0 lbs (2.72 kg) Environmental/Power Operating Temperature: Storage Temperature: Operating Voltage: Power Frequency: Supported Hardware Computer: IBM PC/AT, PS/2, Sun workstations, USB computers...

  • Page 51: Appendix C: Technical Support

    Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: Check the Troubleshooting section of this manual to see if the issue can be resolved by following the procedures outlined.

  • Page 52: Appendix D: Troubleshooting

    Power down the computer. Connect the monitor directly to the computer and power up again. If the monitor operates correctly direct to the computer, contact Avocent Technical Support. If it does not, try another monitor. Verify that the extended access monitor capabilities are equal to or greater than the local monitor capabilities.
  • Page 53 Try changing the keyboard scan set for that channel by using the keyboard command sequence <Kn>. For more information, see the Basic Operations chapter. If the problem persists, call Avocent Technical Support. No keyboard, video or mouse on expansion unit; base unit is functioning properly Verify that the cable connecting the two units together is correctly connected on both ends.
  • Page 54 Use only Avocent supplied cable. Avocent warranties do not apply to damage resulting from user supplied cable. Do not use a 2-wire extension cord in any Avocent product confi guration. Test AC outlets at computer, AutoView 424 and monitor for proper polarity and grounding.
  • Page 55 Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfi...
  • Page 56 L4B 1E4 Canada Tel: +1 877 992 9239 Fax: +1 877 524 2985 590-206-102B Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 61 715 292 Fax: +353 61 471 871 Avocent Germany Gottlieb-Daimler-Straße 2-4...

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