Special
Z oneFlex
U pgrade
I nstructions
f or
t he
Z D1100
Please
r ead
t he
9 .5.2
R elease
n otes
https://support.ruckuswireless.com/documents/340-‐zoneflex-‐9-‐5-‐2-‐9-‐5mr2-‐
release-‐notes/download
b efore
u pgrading.
It
i s
i mportant
t o
c arefully
r ead
t he
f ollowing
b efore
p roceeding
w ith
t he
u pgrade
on
Z oneDirector
1 100
( ZD1100)
d evices.
We
h ave
r eceived
f ield
r eports
o f
o ccasional
p roblems
o ccurring
d uring
s oftware
upgrades
o n
t he
Z oneDirector
Z D1100
s eries.
T hese
p roblems
a re
s een
o n
u nits
already
r unning
Z oneFlex
9 .5
a nd
h igher
( for
e xample
y ou
w ill
n ot
s ee
t his
i ssue
upgrading
a
d evice
r unning
9 .4.3
t o
9 .5.2
d irectly).
W hile
R uckus
c ontinues
t o
investigate
a
c omplete
r esolution
t o
t he
i ssue,
w e
h ave
i dentified
t wo
w orkarounds
depending
o n
t he
s ystem
c onfiguration.
The
i ssues
r eported
o ccur
o nly
d uring
u pgrade
a nd
d o
n ot
a ffect
t he
n ormal
operation
o f
t he
d evice.
H owever,
u ntil
t he
d evice
i s
r unning
a
r elease
i n
which
t hese
p roblems
a re
r esolved
( as
n oted
i n
t he
R elease
N otes)
–
t hese
instructions
s hould
b e
f ollowed
f or
s ubsequent
u pdates/upgrades
a s
w ell.
Best
P ractice
G uidelines
( all
s cenarios)
• Ensure
t hat
y ou
a re
a ble
t o
p ower-‐cycle
t he
d evice
d uring
t he
upgrade.
• Make
s ure
y ou
c reate
a
c urrent
b ackup
( name
t he
b ackup
w ith
t he
version
o f
s oftware
y ou
a re
c urrently
r unning
–
t his
w ill
m ake
r estoring
easier).
• Perform
t he
u pgrade
d uring
a
s cheduled
m aintenance
w indow
t o
e nsure
minimal
d isruption
t o
p roduction
n etworks.
• The
L ocal
U pgrade
o ption
( first
d ownloading
t he
s oftware
t o
y our
l ocal
computer)
i s
r ecommended.
T he
U RL
f or
t he
a ctual
s oftware
i s
a t
t he
e nd
of
t his
d ocument.
P lease
r ead
a nd
f ollow
t he
r est
o f
t his
d ocument
before
u pgrading.
I f
y ou
h ave
a ny
q uestions
o r
c oncerns,
p lease
case
w ith
o ur
s upport
d
https://support.ruckuswireless.com/problems
( login
a ccess
w ith
a
v alid
support
c ontract
i s
r equired).
For
s tandalone
Z oneDirector
1 100's
( not
u sing
S mart
R edundancy)
1) Download
t he
d esired
Z oneFlex
r elease
( see
l ink
a t
b ottom
2) Log
i n
t o
t he
Z oneDirector
w ith
A dministrator
l evel
a ccount
epartment
a t
of
t his
d ocument)
a nd
s ave
t o
y our
l ocal
c omputer.
o pen
a