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Ruckus Wireless ZoneDirector ZD1100 Upgrade Instructions

Ruckus Wireless ZoneDirector ZD1100 Upgrade Instructions

Software upgrade

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Special   Z oneFlex   U pgrade   I nstructions   f or   t he   Z D1100  
 
Please   r ead   t he   9 .5.2   R elease   n otes  
https://support.ruckuswireless.com/documents/340-­‐zoneflex-­‐9-­‐5-­‐2-­‐9-­‐5mr2-­‐
release-­‐notes/download   b efore   u pgrading.    
 
 
 
It   i s   i mportant   t o   c arefully   r ead   t he   f ollowing   b efore   p roceeding   w ith   t he   u pgrade  
on   Z oneDirector   1 100   ( ZD1100)   d evices.    
 
 
We   h ave   r eceived   f ield   r eports   o f   o ccasional   p roblems   o ccurring   d uring   s oftware  
upgrades   o n   t he   Z oneDirector   Z D1100   s eries.   T hese   p roblems   a re   s een   o n   u nits  
already   r unning   Z oneFlex   9 .5   a nd   h igher   ( for   e xample   y ou   w ill   n ot   s ee   t his   i ssue  
upgrading   a   d evice   r unning   9 .4.3   t o   9 .5.2   d irectly).   W hile   R uckus   c ontinues   t o  
investigate   a   c omplete   r esolution   t o   t he   i ssue,   w e   h ave   i dentified   t wo   w orkarounds  
depending   o n   t he   s ystem   c onfiguration.    
 
The   i ssues   r eported   o ccur   o nly   d uring   u pgrade   a nd   d o   n ot   a ffect   t he   n ormal  
operation   o f   t he   d evice.     H owever,   u ntil   t he   d evice   i s   r unning   a   r elease   i n  
which   t hese   p roblems   a re   r esolved   ( as   n oted   i n   t he   R elease   N otes)   –   t hese  
instructions   s hould   b e   f ollowed   f or   s ubsequent   u pdates/upgrades   a s   w ell.    
 
Best   P ractice   G uidelines   ( all   s cenarios)  
• Ensure   t hat   y ou   a re   a ble   t o   p ower-­‐cycle   t he   d evice   d uring   t he  
upgrade.  
• Make   s ure   y ou   c reate   a   c urrent   b ackup   ( name   t he   b ackup   w ith   t he  
version   o f   s oftware   y ou   a re   c urrently   r unning   –   t his   w ill   m ake   r estoring  
easier).  
• Perform   t he   u pgrade   d uring   a   s cheduled   m aintenance   w indow   t o   e nsure  
minimal   d isruption   t o   p roduction   n etworks.      
• The   L ocal   U pgrade   o ption   ( first   d ownloading   t he   s oftware   t o   y our   l ocal  
computer)   i s   r ecommended.   T he   U RL   f or   t he   a ctual   s oftware   i s   a t   t he   e nd  
of   t his   d ocument.   P lease   r ead   a nd   f ollow   t he   r est   o f   t his   d ocument  
before   u pgrading.   I f   y ou   h ave   a ny   q uestions   o r   c oncerns,   p lease  
case   w ith   o ur   s upport   d
https://support.ruckuswireless.com/problems     ( login   a ccess   w ith   a   v alid  
support   c ontract   i s   r equired).    
 
 
For   s tandalone   Z oneDirector   1 100's   ( not   u sing   S mart   R edundancy)  
1) Download   t he   d esired   Z oneFlex   r elease   ( see   l ink   a t   b ottom  
2) Log   i n   t o   t he   Z oneDirector   w ith   A dministrator   l evel   a ccount  
 
epartment   a t  
of   t his   d ocument)   a nd   s ave   t o   y our   l ocal   c omputer.  
o pen   a  

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Summary of Contents for Ruckus Wireless ZoneDirector ZD1100

  • Page 1   Special   Z oneFlex   U pgrade   I nstructions   f or   t he   Z D1100     Please   r ead   t he   9 .5.2   R elease   n otes   https://support.ruckuswireless.com/documents/340-­‐zoneflex-­‐9-­‐5-­‐2-­‐9-­‐5mr2-­‐ release-­‐notes/download  ...
  • Page 2   3) Go   t o   A dminister   >   U pgrade.   4) Under   t he   S oftware   U pgrade   s ection,   c lick   B rowse.   T he   Browse  ...
  • Page 3: Technical Support

      IMPORTANT:   F ailure   t o   f ollow   t his   p rocedure   c ould   r esult   i n   h aving   t o   replace   ( RMA)   o ne   o f   t he   Z oneDirectors.   I t   i s   c ritical   t hat   t he   9 .5   o r   h igher   upgrade  ...
  • Page 4       4) Enter   t he   c ommand   r emote_ap_cli   – A   “ reboot”.     5) This   w ill   r eboot   t he   A P’s   w hich   w ill   a llow   t he   p revious   c ommand   to  ...
  • Page 5       7) You   w ill   g et   a   m essage   t hat   l ooks   l ike   t his,   c lick   O K.       8) Both   Z Ds   w ill   b ecome   a ctive.   C onnected   A Ps   w ill   r emain   c onnected   to  ...
  • Page 6       12) After   Z D2   i s   s uccessfully   u pgraded   t o   9 .5,   p erform   t he   s ame   upgrade   p rocess   o n   Z D1.   13) ZD1  ...
  • Page 7   20) Back   u p   t he   c onfig   o f   t he   p rimary   z d   b y   g oing   t o   Administer/Backup   a nd   t hen   c lick   o n   t he   “ Back   U p”   b utton.   A   f ile   will  ...