Panasonic KV-S1037 Operating Manual page 51

Symptom
Double feeding occurs
frequently.
The documents are not fed one
at a time, but in bunches.
A double feed is detected when
scanning cards.
Paper jams occur frequently.
The thick documents are not fed
properly.
Possible Cause
The rollers are dirty.
The paper feed roller or double
feed prevention roller have
become worn down.
The double feed detectors are
dirty.
Right and left sides of the
document to be scanned are not
the same in height because of
curling or folding.
The document is printed on an
unsupported type of paper or
thick paper.
The length of the paper is too
short.
The document is not aligned
correctly.
Too many sheets are set on the
feed tray.
The double feed detectors are
not adjusted properly.
The scanning method is set to
manual.
The cards are set in portrait
orientation.
The document is wrinkled.
The rollers are dirty.
The document is not aligned
correctly.
Too many sheets are set on the
feed tray.
Depending on the paper type or
operating environment
(temperature, humidity, etc.), the
unit may not feed the thick
documents properly.
9.1 Troubleshooting
Remedy
Clean the rollers. (page 42)
Replace the paper feed roller or
double feed prevention roller.
(page 45)
Clean the double feed detectors.
(page 41)
Flatten the document (page 23)
and load it again after reducing
the number of sheets.
Make a copy of the document on
paper of a compatible type and
thickness (page 22), and then
scan the copy.
Make a copy of the document on
paper of a compatible size (page
22), and then scan the copy.
Realign the document. (page 27)
Remove sheets until the sheets
on the feed tray are under the
limit mark on the document
guide.
Remove the documents, and
then turn off/on the unit's power
(page 18).
Select automatic scanning using
the manual feed selector. (page
11)
Either disable the double feed
detection function or set the
cards in landscape orientation.
Smooth out the document.
Clean the rollers. (page 42)
Realign the document. (page 27)
Remove sheets until the sheets
on the feed tray are under the
limit mark on the document
guide.
Try scanning the documents
using manual feeding. (page 32)
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