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Troubleshooting
In purchasing this measuring unit, you have acquired a product which has been designed to the state of the art
and is operationally reliable.
Nevertheless, problems or faults may occur.
For this reason, the following is a description of how you can eliminate possible malfunctions yourself.
Please always observe the safety instructions!
Error
The measuring device
cannot be turned on.
No correct measuring
value is displayed.
Measuring device cannot Undefined system status.
be operated.
Any repair work other than that described above must be carried out by an approved specialist.
If you have questions concerning use of the measuring device, our technical support service is
available at the following telephone number:
Voltcraft, Lindenweg 15, 92242 Hirschau, tel. no. 0180 / 586 582 723 8
24
Possible cause
Is the battery dead?
Wrong measurement?
With non-illuminated objects, the
sensor illumination is not turned on
Remedy
Check the battery status.
Remove the battery and insert it again
(reset).
Check the plane position of the
sensor on the measuring surface.
Perform an RGB calibration.
Switch on the sensor illumination.
Remove the battery and insert it again
(perform a reset).
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