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◆Attentions
◆Device light
1）No yellow light: failed to read SIM card, need reinstall SIM card. 2）Blue
light flash: no GPS signal, make sure device started outside. 3） Three lights off:
lights entered sleep mode, make a call or move device can wake up.
◆Device failed located
1） Failed located: message replied with all 0, make sure device started outside
not in room.
2）Can't reach the call: make sure SIM card has balance and installed
Properly and opened the switch.
◆Device can't track on platform
1) Check three lights are stable on.
2) Make sure device can work and reply valid tracking long&Lat in SMS.
3) Send SMS
status to check IP,Port,APN etc.
#check#123456# , it will reply you device setting
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Do you have a question about the TK309 and is the answer not in the manual?
Questions and answers
App login korta parina
The manual does not provide specific troubleshooting steps for app login issues. However, you can try the following steps based on the setup instructions:
1. Ensure the device is powered on and has a properly inserted and activated SIM card.
2. Confirm the device is connected to the GSM/GPRS network by checking if the three lights stay on after 30 seconds.
3. Verify that the correct IP and APN settings have been configured by sending the following SMS commands:
- `#IP#123456#220.231.203.248#7700#`
- `#apn#123456#APN of operator#APN user name#APN password#`
4. Contact the supplier for platform login details if needed.
If login issues persist, check network connectivity or contact the supplier for further assistance.
This answer is automatically generated