Frequently Asked Questions - Stirling STR-190WH Instruction Manual

Frequently Asked Questions

If your refrigerator has a fault, is not working properly, or you think it should
work better, use the list below to identify and solve any problems. If you cannot
solve the problem, contact our after sales support line. Do not attempt to
dismantle or repair the appliance yourself.
Problem
The unit does not work.
The unit seems to work
inefficiently. It turns on
and off frequently.
The fridge seems to make
too much noise.
There are vibrations.
Food is frozen in the
refrigerator compartment.
Outside surfaces of the
unit are becoming warm.
Condensation forms on
outside surfaces.
AFTER SALES SUPPORT
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Possible cause
• It is not plugged in.
• The power is switched off at the outlet.
• The circuit breaker tripped or has blown a fuse.
• The temperature control is set too low.
• The temperature control is set too low.
• A large amount of food has been added to
• There is too much food in the unit.
• Hot food has been added to the unit.
• The room temperature is hotter than usual.
• The door is opened and closed too often.
• The door is not closed completely.
• The unit is located near a heat source.
• The unit is exposed to direct sunlight.
• There is insufficient room around the unit for
• Rattling, gurgling, popping and crackling
• Check to assure that the fridge is level.
• Ensure all food is placed securely on shelves.
• Check to assure that the fridge is level.
• Set the temperature in the fridge to a
• Do not store food near the cold air outlet.
• This is normal and no cause for concern.
• This is normal when the humidity is high.
AUS 1300 886 649
the fridge or freezer.
air circulation.
noises are normal in frost-free refrigerators.
These noises may come from the flow of
the refrigerant, or from contraction and
expansion of the inside walls.
medium level, if it was set to maximum
cold, or to the minimum level if the ambient
temperature is lower than 5°C.
Do not touch hot compressor surfaces.
Wipe wet surfaces with a dry cloth.
MODEL: STR-190WH PRODUCT CODE: 49482 07/2015
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