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Within the warranty period
■
We repair the terminal free of charge
･
based on the terms documented in the
warranty.
When requesting a repair, make sure to
･
bring the warranty card with the terminal.
Repair requests that are not accompanied
by the warranty, that involve malfunction
and damage due to incorrect handling by
the owner (damage of external
connection jack, display, etc.), or for the
terminal once repaired in a repair office
other than one specified by DOCOMO will
only be repaired at the owner's expense,
even if the warranty period is still effective.
Malfunction due to use of devices and
･
consumable parts other than those
specified by DOCOMO will only be
repaired at the owner's expense, even if
the warranty period is still effective.
Note that repair may be refused in the
■
following cases:
When the terminal has corrosion due to
･
wet by liquid, condensation, perspiration,
etc. or the internal circuit board is
damaged or deformed (we may not be
able to repair when the external
connection jack, display, etc. is damaged
or the frame itself is cracked) based on the
result of our examination.
The terminal has been repaired by a repair
･
office other than the DOCOMO specified
one.
* Even if repair is possible, it will be done at
the owner's expense, as this type of
corrosion or damage is not covered by
the warranty.
If the warranty period expires
■
We will repair the terminal at the owner's
expense.
Parts stock period
■
The functional parts necessary to repair the
terminal will be basically available for a
minimum of 4 years after the manufacture is
discontinued.
For repair acceptance conditions, refer to
NTT DOCOMO website.
https://www.nttdocomo.co.jp/support/
trouble/repair/shop/compatible/
index.html (in Japanese only)
However, depending on the defective
portion, repair may not be possible because
of a shortage of repair parts. For details,
contact DOCOMO-specified repair office.
218
Appendix/Index
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