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To Install Diagnostic Support Utilities for a Supported OS Other Than the Oracle Solaris OS:
3.
In the Utilities section, click the diagnostic support utility for the OS that you
want, and download the diagnostic utility to a local file system.
Install the diagnostic utility as described in the Emulex documentation, located
4.
on the Emulex (Broadcom) web site.
Using the OneCommand Manager CLI for
Troubleshooting a Fatal Error
In the event of a failure, the OneCommand Manager application command-line interface (CLI)
produces a usable firmware (FW) dump that you can send to Emulex (now Broadcom) for
troubleshooting. The default location of the firmware dump varies by operating system:
Windows – /Util/Dump subdirectory of the OneCommand Manager installation directory
■
Oracle Solaris – /opt/ELXocm/Dump
■
Linux – /var/log/emulex/ocmanager/Dump
■
About Automatic Firmware Dumps
This section lists the requirements for producing automatic firmware dumps, and provides
general information about the OneCommand Manager CLI firmware dumps.
Requirements:
OneCommand Manager application command-line interface, version 11.1.218.x, or newer
■
elxhbamgrd process must be running in the background (The ECD installer or system boot
■
starts the process, by default.)
General Information:
Firmware dumps are written to Flash memory on HBA.
■
Firmware dumps reside in the dump directory until you manually extract and clear the
■
firmware dumps.
A firmware dump cannot be overwritten in Flash.
■
You must extract and clear firmware dumps from the HBA Flash in order to make room for
■
new firmware dump files.
Dump Collection if the OneCommand Manager application command-line interface (CLI) is
Installed:
38
Sun Storage 16 Gb Fibre Channel ExpressModule Host Bus Adapter, Emulex Installation Guide For HBA Model
7101690 • January 2018
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