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Uniden TRU9380 User Manual

Cordless phone system with digital answering system and call waiting/caller id
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Download this manual See also: Owner's Manual
Preliminary draft manual
for TRU9380
(FCC ID: AMWUP822)
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Summary of Contents for Uniden TRU9380

  • Page 1 Preliminary draft manual for TRU9380 (FCC ID: AMWUP822)
  • Page 2 Table of Contents Testing the Connection .......... 14 Welcome............... 4 Changing the Dial Mode ........15 Accessibility ............. 4 Installing the Belt Clip ..........15 Terminology Used in this Manual ......5 Basic Setup ..............16 Product Overview ............6 Selecting a Language ..........
  • Page 3 Customizing Your Phone .......... 24 Finding a Lost Handset..........32 Selecting a Ring Tone (Handset Only) ....24 Using Conference and Transfer ....... 33 Activating AutoTalk (Handset only) ......25 Conferencing ............33 Activating Any Key Answer (Handset only) .... 25 Transferring a Call ..........
  • Page 4 ............47 Power Failures ............47 Remote Operation Card ..........64 Battery Life ............. 47 At Uniden, we’ll take care of you! ......66 Low Battery Alert ............ 48 Battery Replacement and Handling ....... 48 Change the Batteries Annually ......48 Clean the Battery Contacts ........

  • Page 5: Welcome

    Random Code are trademarks of Uniden America. Accessibility Uniden provides a customer service hotline for accessibility questions. If you have a disability and need customer service assistance or if you have any questions about how Uniden’s products can accommodate persons with disabilities, please call the accessibility voice/TTY line: 1-800-874-9314 A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST.

  • Page 6: Terminology Used In This Manual

    Terminology Used in this Manual A cradle that comes with an This phone system is expandable: accessory handset and charges one base supports a total of four Accessory Charger the handset battery. It connects to handsets. The accessory handset Handset power but does not connect to a is a handset that is compatible phone line.

  • Page 7: Product Overview

    Product Overview Features: Answering System Features • 5.8GHz DSS Expandable System • Digital Tapeless Recording • Expands up to 10 Handsets • Up to 14 Minutes of Recording Time • Integrated Digital Answering Machine • Personal or Pre-recorded Outgoing Messages •...

  • Page 8: Parts Of The Handset

    Parts of the Handset Headset Jack Cover Beltclip Hole Speakerphone Speaker and Ringer Handset Battery Compartment New Message LED Handset Earpiece LCD Display [menu/clear] key ] key (up) ] key (phonebook) /tone] key [hold/int’com/xfer] key [redial/pause] key [select/ ] key (select/messages) ] key (caller ID) [ ] key (end call) ] key (down)

  • Page 9: Parts Of The Answering System Base/Charger

    Parts of the Answering System Base/Charger Base 14 15 16 17 Base speaker [ ] key (delete) Charger Base charging contacts ] key (skip) Base microphone in use LED Message counter LED ] key (play/stop) charge LED TEL LINE phone jack [greet] key (record/greeting) DC IN 9V power jack Charging contacts...

  • Page 10: Using The Interface

    Using the Interface Reading the Display The handset display uses icons to tell you the status of your phone. The table below lists the icons and what they mean. Icon Status Description The battery icon indicates the handset battery status: Standby/Talk full, medium, low, and empty.

  • Page 11: Using The Four-Way Function Key

    The Standby Screen When the phone is in standby, the handset display shows the following items: Ringer status / Battery status Handset banner Number of new Caller ID messages received Using the Four-way Function Key Your handset has a four-way function key that allows you to move the cursor or pointer on the display and access the most commonly used View the View the...

  • Page 12: Entering Text From Your Handset

    Entering Text from Your Handset You can use the number keypad on your phone to enter text by referring to the letters printed on each number key. Press the number key twice to display the second letter and three times to display the third. Capital letters are [right] on the four-way function key to move the cursor to the next position to enter the second letter.

  • Page 13: Installing The Phone

    Wall Mounting the Base This phone can be mounted on any standard wall plate. Snap the wall mount adapter into the notches on the base top. Plug the AC adapter into the DC IN 9V jack. Uniden AD-800 AC adapter.

  • Page 14: Installing The Battery

    Place the battery pack in the battery compartment with the connectors on the battery and on the compartment aligned. Place the battery case cover back on the handset and slide it upwards until it clicks into place. Note: Use only the Uniden BT-1004 rechargeable battery pack supplied with your cordless telephone.

  • Page 15: Connecting The Base And Charging The Handset

    Connecting the Base and Charging the Handset Connect the AC adapter to the DC IN 9V jack. AD-800 AC adapter. Connect the AC adapter to a standard 120V AC wall outlet. DO NOT use an AC outlet controlled by a wall switch. Place the handset in the base with the LCD screen facing forward.

  • Page 16: Changing The Dial Mode

    Changing the Dial Mode Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you will need to change your phone’s dial mode.

  • Page 17: Basic Setup

    Basic Setup Selecting a Language Your phone supports two languages: English and Spanish for USA models or English and French for Canadian models. Once you select a language, the menus on the phone will display in that language. The default language is English.

  • Page 18: Adding Accessory Handsets

    AC outlet that is not controlled by a wall switch. cord. cord. Caution: Use only the Uniden AD-0005 adapter. Set the charger on a desk or tabletop, and place the handset in the charger with the keypad facing forward. Make sure that the charge LED illuminates. If the LED does...

  • Page 19: Registering Tcx930 Accessory Handsets

    Registering TCX930 Accessory Handsets Your phone supports a total of ten (10) cordless handsets. Handset(s) supplied in the box with the phone base are pre-registered at the factory. If you purchase an accessory handset, you need to register the handset before use. Only one handset can be registered at a time.

  • Page 20: Resetting Handsets

    Resetting Handsets registration information from the base and the handset. Press and hold [ ] and [#] for at least 5 seconds, until the SYSTEM RESET menu appears. Select the DEREGISTER HS submenu. WHICH HANDSET? appears in the display. Use [ ] and [ ] to select the handset ID you want to de-register, and then press [select/...

  • Page 21: Setting Up The Phonebook

    Setting Up the Phonebook Your handset can store up to 70 names and numbers in your phonebook. When all the phonebook entries are full, you will hear a beep and MEMORY FULL appears. You cannot store any additional names and numbers unless you delete some of the existing ones.

  • Page 22: Finding A Phonebook Entry

    Assign a personal ring tone for this entry (PERSONAL RING). You can attach a special ring tone to each phonebook entry; the phone will use this ring tone when this person calls. Use [ ] and [ ] to select one of the 20 different ring tone options (see Selecting a Ring Tone on page 24 for a complete list of ring tones).

  • Page 23: Storing Caller Id Or Redial Numbers In The Phonebook

    Storing Caller ID or Redial Numbers in the Phonebook You can store Caller ID records or redial numbers in the phonebook so you can use them later. Go to the Caller ID or redial list and select the number you want to store. (If the Caller ID information did not include the number, then you will not be able to store it.) When the phone is in standby, press [ ] to open the Caller ID list or [redial/pause] to open the redial list.

  • Page 24: Copying Phonebook Entries To Another Handset

    Copying Phonebook Entries to Another Handset If you have more than one handset, you can transfer phonebook entries from one handset to another without having to re-enter names and numbers. You can transfer one phonebook entry at a time or all phonebook entries at once. When the phone is in standby, press [ Move the cursor to select COPY, and then press [select/ Move the cursor to select the handset which you want to transfer the entries to and then press [select/...

  • Page 25: Customizing Your Phone

    Customizing Your Phone Selecting a Ring Tone (Handset Only) You may choose from 4 melodies or 3 tones for your phone’s primary ring tone. Each station can use a different ringer tone or melody. The available ring tones are listed below: Melodies Ringers For Elise (ELISE)

  • Page 26: Activating Autotalk (Handset Only)

    Activating AutoTalk (Handset only) AutoTalk allows you to answer the phone simply by removing the handset from the cradle. You do not have to press any buttons to answer the call. Press [menu/clear]. Select the HANDSET SETUP menu, and then the AUTOTALK submenu. Select ON or OFF, and press [select/ Activating Any Key Answer (Handset only) Any Key Answer allows you to answer the phone by pressing any key in the twelve-keypad.

  • Page 27: Using Your Phone

    Using Your Phone From a cordless handset From a handset speaker phone Remove the handset from the charging Remove the handset from the charging cradle. cradle. Press [ Press [ Listen for the dial tone. Listen for the dial tone. Dial the number.

  • Page 28: Making A Call From The Phonebook

    Making a Call from the Phonebook When the phone is in standby, press [ ] to open the phonebook. Move the cursor to select DIAL/EDIT, and then press [select/ Find the phonebook entry you want to call (see Finding a Phonebook Entry on page 21). Press [ or [ ] to dial the number.

  • Page 29: Using Caller Id And Call Waiting

    Using Caller ID and Call Waiting If you subscribe to Caller ID from your phone company, your phone will show you the caller’s phone number and name (if available) whenever a call comes in. If you subscribe to both Call Waiting and Caller ID, the phone also shows you the name and the number of any call that comes in while you’re on the line.

  • Page 30: Deleting Caller Id Numbers

    Deleting Caller ID Numbers To delete only one Caller ID number, go to the Caller ID list and select the number you want to delete. Press [menu/ clear] To delete all the Caller ID numbers, go to the Caller ID list and press [menu/clear]. Select YES when asked if you want to DELETE ALL.

  • Page 31: Redialing A Number

    Redialing a Number You can quickly redial the last 3 numbers dialed on each handset. With the phone in standby, press the [redial/pause] to open the redial list. Use [ ] and [ ] or [redial/pause] to scroll through the redial list. or [ ] on the handset to dial the number.

  • Page 32: Adjusting The Ringer, Earpiece And Speaker Volume

    Adjusting the Ringer, Earpiece and Speaker Volume Adjusting the Ringer Volume You can choose from three ringer volume settings on the handset (off, low, medium, and high) and four options (off, low, medium, and high) on the base. With the phone in standby, use [ ] or [ ] to adjust the ringer volume.

  • Page 33: Using The Clarity Boost Feature

    Using the Clarity Boost Feature If you encounter interference while using your phone, you can manually improve the sound by setting the clarity booster to on. This works only when the phone is in use, so while you are on a call: Press [menu/clear].

  • Page 34: Using Conference And Transfer

    Using Conference and Transfer Conferencing If you have more than one handset, up to three people can participate in a conference call. A three-way conference call consists of an outside line and two handsets. A four-way conference call consists of an outside line, the base speaker phone, and two handsets.

  • Page 35: Using Special Features

    Using Special Features Muting the Ringer (One Call Only) While the phone is ringing, press [ ] on the handset or [ ] on the base to mute the ringer for this call. The phone will ring again on the next call. (The handset must be off the cradle to mute the ringer.) Muting the Microphone Mute turns off the microphone so the caller can’t hear you.

  • Page 36: Seven-Digit Dialing

    Seven-Digit Dialing If you can make a local call by dialing only 7 digits (instead of 10), you can program your local area code in your phone. Calls that come from within your area code will show only the 7-digit phone number; calls from outside your area code will show all 10 digits.

  • Page 37: Tone Dialing Switch Over

    Your phone may be used with an optional headset. To use this feature, insert the headset plug into the headset jack. Your phone is ready for hands-free conversations. (Headsets may be purchased by calling the Uniden Parts Department. See back cover page for contact information.)

  • Page 38: Setting Up The Answering System

    Setting Up the Answering System Your phone has a built-in answering system that answers and records incoming calls. You can also use your answering system to record a conversation or leave a voice memo. Features • Digital Tapeless Recording • Day and Time Announcement •...

  • Page 39: Using The Answering System Interface

    Using the Answering System Interface Handset operation You can use your handset to operate your answering system from anywhere in your home. When the phone is in standby, press [select/ ] on the handset to access the answering system. REMOTE ANSWERING MACHINE OPERATION appears on the handset display, and the system announces the number of new and old messages.

  • Page 40: Setting The Number Of Rings

    Setting the Number of Rings The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after two, four, or six rings. If you enable the Toll Saver (TS) setting, the answering system picks up after two rings if you have new messages, and after four rings if there are none.

  • Page 41: Recording A Personal Greeting

    Recording a Personal Greeting Your answering system comes with a pre-recorded outgoing message or greeting that plays when you receive a call: “Hello, no one is available to take your call. Please leave a message after the tone.” You can record your own personal outgoing greeting.

  • Page 42: Deleting Your Personal Greeting

    Deleting Your Personal Greeting You can delete your personal greeting from the base. You cannot delete the pre-recorded greeting. With the phone in standby, press [greet]. While the personal greeting is playing, press [ ]. The system announces “Greeting has been deleted,” and switches back to the pre-recorded greeting. Setting the Record Time (or Announce Only) You can choose how long callers have to record a message.

  • Page 43: Activating The Message Alert

    Activating the Message Alert The message alert feature sounds a short alert tone every 15 seconds whenever you have a new message. To turn on the message alert: Press [menu/clear]. Select the ANSW. SETUP menu, and then the MESSAGE ALERT submenu. From the Move the cursor to select ON or OFF.

  • Page 44: Using The Answering System

    Using the Answering System Turning Your Answering System On and Off From the base From the handset With the phone in standby, press [on/off]. Press [menu/clear]. Select the ANSW. SETUP menu, and then the ANSWER The system announces “Answering System SETUP submenu.

  • Page 45: Reviewing Messages

    Reviewing Messages The base message counter displays the number of messages stored in memory. When you have new messages, the messages from the base or from the handset: From the base From the handset Press [ ]. The system announces the Press [select/ ].

  • Page 46: Screening Calls

    Screening Calls If you activate the call screening feature, you can listen to callers leaving a message without answering the phone (see Activating Call Screening on page 42). You can always hear callers from the base speaker. To screen an incoming call from the handset: •...
  • Page 47 Command Function Command Function [0] and [1] Repeat a message* [0] and [6] Answering system on [0] and [2] Play incoming messages [0] and [7] Memo record start/stop [0] and [3] Skip a message [0] and [8] Greeting message record start/stop [0] and [4] Delete a message [0] and [9]...

  • Page 48: Maintenance

    Maintenance Operating Temperature AC Adapter Part Number Base: AD-800 Charger: AD-0005 Input Voltage Base: 120 V AC, 60 Hz Charger: 120 V AC, 60 Hz Output Voltage Base: 9 V DC @ 350 mA Charger: 9 V DC @ 210 mA Part Number BT-1004 Battery...

  • Page 49: Low Battery Alert

    When the talk time becomes short, even after the battery is recharged, please replace the battery. With normal usage, your battery should last about one year. A replacement Uniden adapter or battery may be purchased by calling Uniden’s Parts department (see back cover page).

  • Page 50: Clean The Battery Contacts

    Clean the Battery Contacts To maintain a good charge, clean the charging contacts on the handset once a month. Dampen a cloth with plain water. Gently rub the damp cloth over the charging contacts until all visible dirt is removed. Dry the contacts thoroughly before returning the handset to the charging cradle.

  • Page 51: Troubleshooting

    “Handset #4” but you only have two handsets.) • When you are instructed to by one of Uniden’s call center representatives. Press and hold [ ] and [#] for more than 5 seconds. Select DEREGISTER HS. Select the handset you want to reset, then press [select/ information from the base, and then delete the link to the base from its own memory.

  • Page 52: Resetting The Handset Without The Base

    Resetting the Handset Without the Base If your original base is not available for some reason (for example, it is lost or somehow incapacitated), you can still reset the handset and use it with another base. Press and hold [ ] and [#] for at least 5 seconds. Move the cursor to select REPLACING BASE and then press [select/ ].

  • Page 53: Common Issues

    Common Issues your problem, please call our Customer Hotline (see back cover page). Symptom Suggestion • Make sure the AC adapter is plugged into the base or the charger (if you have The charge LED won’t illuminate more than one handset) and wall outlet. when the handset is placed in the •...
  • Page 54 Symptom Suggestion • Make sure that you are not too far from the base. • Charge the battery in the handset for 15 to 20 hours by placing the handset The handset doesn’t ring or on the base or charging cradle. receive a page.
  • Page 55 Symptom Suggestion • Make sure you are using the correct PIN number. Cannot access answering • Make sure that the touch-tone phone you’re using can transmit the tone for at system from a remote phone. least two seconds. If it cannot, try using a different touchtone phone.

  • Page 56: Precautions

    Precautions! Uniden works to reduce lead content in our PVC coated cords in our products and accessories. Before you read anything else, please observe the following: Warning! Warning! The cords on this product and/or accessories contain lead, a Uniden America Corporation DOES NOT represent this unit chemical known to the State of California to cause birth defects or other reproductive harm.

  • Page 57: The Fcc Wants You To Know

    REN of 0.3). For earlier products, the REN is separately shown on the label. Uniden, or operation of this product in any way other than as detailed by the owner’s manual, could void your authority to operate this product.

  • Page 58: Radio Interference

    Radio Interference I.C. Notice Radio interference may occasionally cause buzzing and Terminal Equipment humming in your cordless handset, or clicking noises in the base. This interference is caused by external sources such NOTICE: This equipment meets the applicable Industry electrical storm. Your unit is NOT DEFECTIVE. If these noises continue and are too distracting, please check around your home to see what appliances may be causing the problem.

  • Page 59: One Year Limited Warranty

    Uniden warrants, for one year, to the original retail owner, incidental or consequential damages so the above limitation or this Uniden Product to be free from defects in materials and exclusion may not apply to you. craftsmanship with only the limitations or exclusions set out below.

  • Page 60: Index

    Index Deleting Caller ID records ..29 Finding ........32 Making calls from...... 28 Parts of the handset ....7 Clarity boost......... 32 Registering ....... 18 Conferencing ....... 33 Resetting ......19, 50 Accessibility ........4 Standby screen......10 Answering calls......26 Hanging up ........
  • Page 61 Ringer Choosing a handset ringer ..24 Out of range......... 51 Muting ........34 Personal ring ......16 (PIN) ........42 Personal ring ....... 16 Safety notices ......55 Phonebook ........20 Screening calls ...... 42, 45 Copying entries......23 Security code .......
  • Page 62 Memo...
  • Page 63 Memo...
  • Page 64 Memo...

  • Page 65: Remote Operation Card

    Remote Operation Card C U T C U T Remote access Turn on the answering Remote access Turn on the answering away from home machine remotely away from home machine remotely 1. Call your phone number from a 1. Call your phone and let it ring 1.
  • Page 66 C U T C U T Task Task Repeat a Message Repeat a Message Play Incoming Messages Play Incoming Messages Skip a Message Skip a Message Delete a Message Delete a Message Stop Operation Stop Operation Answering System On Answering System On Memo Record/Stop Memo Record/Stop Greeting Message Record/Stop...

  • Page 67: At Uniden, We'll Take Care Of You

    At Uniden, we’ll take care of you! Thank you for purchasing a Uniden product. if you have any questions or problems, please do not return this product to the place of purchase. Having trouble? Our customer care specialists are here to help you! Visit our web-site at www.uniden.com or call our Customer Service Hotline at...

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