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- Page 1 12- or 24-Port 10-Gigabit/Multi-Gigabit Ethernet Switch with 2 SFP+ Combo Ports User Manual Models XS512EM and XS724EM December 2017 202-11841-02 350 E. Plumeria Drive San Jose, CA 95134...
- Page 2 For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. Revision History...
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Page 3: Table Of Contents
Access the Switch and Discover the IP Address of the Switch......14 Access the Switch From a Windows-Based Computer........14 Access the Switch From a Mac Using Bonjour..........15 Access the Switch From a Mac or Windows-Based Using the NETGEAR Switch Discovery Tool....................16 Set Up a Fixed IP Address for the Switch............17 Set Up a Fixed IP Address for the Switch Through a Network Connection.18... - Page 4 12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Set Up Rate Limiting....................36 Set Up Broadcast Filtering...................37 Chapter 5 Manage Network Settings Specify IP Address Settings for the Switch............40 Use the Local Browser Interface to Specify the Switch IP Address....40 Use the ProSAFE Plus Utility to Specify the Switch IP Address.....40...
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Page 5: Chapter 1 Hardware Overview Of The Switch
These switch models are intended for small and medium-sized business networks and home offices that require 10-Gigabit/Multi-Gigabit Ethernet links. In addition to 10 (model XS512EM) or 22 (model XS724EM) 10-Gigabit/Multi-Gigabit ports that support 10 Gbps, 5 Gbps, 2.5 Gbps, 1 Gbps, and 100 Mbps connections, each of these switch models provides two combo ports that support either 10 Gbps or 1 Gbps Ethernet links or optional fiber or copper transceiver modules. -
Page 6: Related Documentation
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Related Documentation The following related documentation is available at downloadcenter.netgear.com: • Installation guide • Data sheet • ProSAFE Plus Configuration Utility User Manual Switch Package Contents The switch package contains the following items: •... - Page 7 10G, 5G, 2.5G, 1G, and 100M and that provide two Ethernet port LEDs each. Model XS512EM. Two combo ports. You can use either ports 11T and 12T as 10-Gig/Multi-Gig Ethernet ports for 10G, 5G, 2.5G, 1G, and 100M connectivity or ports 11F and 12F as SFP+ slots for optional fiber or copper transceiver modules.
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Page 8: Status Leds
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Status LEDs Status LEDs are located on the front panel of the switch. Each port and slot provides a left LED and a right LED that, in combination, indicate speed and activity. -
Page 9: Back Panel
(SFP) gigabit interface converters (GBICs, also referred to as transceiver modules). GBICs are sold separately from the switch. On model XS512EM, you can insert transceiver modules in slots 11F and 12F, in which case you cannot use ports 11T and 12T. -
Page 10: Switch Label
10G Ethernet copper AXC763 SFP+ DAC cable, 3-meter DAC For more information about NETGEAR ProSAFE SFP and SFP+ transceiver modules and cables, visit netgear.com/business/products/switches/modules-accessories. Switch Label The label on the bottom panel of the switch shows the serial number, MAC address, default login information, and other information for the switch. -
Page 11: Chapter 2 Install And Access The Switch In Your Network
Access the Switch and Discover the IP Address of the Switch • Use the NETGEAR Insight App to Access the Switch • Use the NETGEAR ProSAFE Plus Utility to Access the Switch • Change the Password • Register Your Product... -
Page 12: Set Up The Switch In Your Network And Power On The Switch
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Set Up the Switch in Your Network and Power On the Switch Before you set up the switch in your network, we recommend that you review the information in the following table, which describes the network cables that you can use for the switch connections and the speeds that these cables can support, up to 100 meters (328 feet). - Page 13 Cable colors: Red is a 10G connection, blue is a 2.5G connection, and black is a 1G connection. Ports 1 through 10 on model XS512EM and ports 1 through 22 on model XS724EM (which is shown in the previous figure) support 10G, 5G, 2.5G, 1G, and 100M.
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Page 14: Methods To Discover And Access The Switch
Switch on page 14). • Insight app. Install the NETGEAR Insight app on a smartphone or tablet to discover the switch in your network and access the local browser interface of the switch (see Use the NETGEAR Insight App to Access the Switch on page 20). -
Page 15: Access The Switch From A Mac Using Bonjour
Access the Switch From a Mac Using Bonjour If your Mac supports Bonjour, you can use the following procedure. If your Mac does not support Bonjour, Access the Switch From a Mac or Windows-Based Using the NETGEAR Switch Discovery Tool on page To access the switch from a Mac using Bonjour and discover the switch IP address: Open the Safari browser. -
Page 16: Access The Switch From A Mac Or Windows-Based Using The Netgear Switch Discovery Tool
Open the Switch Discovery Tool. If the NETGEAR Switch Discovery Tool icon is in the Dock of your Mac or on the desktop of your Windows-based computer, click or double-click the NETGEAR Switch Discovery Tool icon to open the program. -
Page 17: Set Up A Fixed Ip Address For The Switch
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM From the Choose a connection menu, select the network connection that allows the Switch Discovery Tool to access the switch. Click the Start Searching button. The Switch Discovery Tool displays a list of Smart Managed Plus Switches that it discovers on the selected network. -
Page 18: Set Up A Fixed Ip Address For The Switch Through A Network Connection.18
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Set Up a Fixed IP Address for the Switch Through a Network Connection If the switch and your computer are connected to the same network (which is the most the likely situation), you can change the IP address of the switch through a network connection. -
Page 19: Set Up A Fixed Ip Address For The Switch By Connecting Directly To The Switch Off-Network
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Set Up a Fixed IP Address for the Switch by Connecting Directly to the Switch Off-Network In the unlikely situation that the switch is not connected to a network, or for some reason you cannot connect to the switch over a network connection, you can change the IP address of the switch by using an Ethernet cable and making a direct connection to the switch. -
Page 20: Use The Netgear Insight App To Access The Switch
To access the switch from the Insight app: On your iOS or Android mobile device, go to the app store, search for NETGEAR Insight, and download and install the app. If the switch is directly connected to a WiFi router or access point, connect your mobile device to the WiFi network of the router or access point. -
Page 21: Use The Netgear Prosafe Plus Utility To Access The Switch
Use the NETGEAR ProSAFE Plus Utility to Access the Switch The NETGEAR ProSAFE Plus Utility runs on Windows-based computers and lets you customize and manage the switch for your network. For easiest access, we recommend that you cable the switch to a network with a router or DHCP server that assigns IP addresses, power on the switch, and then use a computer that is connected to the same network as the switch. -
Page 22: Change The Password
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Select the switch. If you do not see the switch, click the REFRESH button. Click the APPLY button. The login window displays. Enter the switch password. The default password is password. The password is case-sensitive. -
Page 23: Register Your Product
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Register Your Product Registering your product allows you to receive email alerts and streamlines the technical support process. To register your product: Connect your computer to the same network as the switch. -
Page 24: Chapter 3 Use Vlans For Traffic Segmentation
Use VLANS for Traffic Segmentation This chapter describes how you can use VLANs to segment traffic on the switch. The chapter contains the following sections: • VLAN Overview • Create Basic Port-Based VLANs • Assign Ports to Multiple Port-Based VLANs •... -
Page 25: Vlan Overview
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM VLAN Overview Virtual LANs (VLANs) are made up of networked devices that are grouped logically into separate networks. You can group ports on a switch to create a virtual network made up of the devices connected to the ports. -
Page 26: Assign Ports To Multiple Port-Based Vlans
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM The pop-up window closes. Click the Apply button. Your settings are saved. The Basic Port-Based VLAN Group table displays. Under each port to be added to a VLAN, enter the ID of the VLAN. -
Page 27: Create 802.1Q-Based Vlans In A Basic Configuration
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM The pop-up window closes. Click the Apply button. Your settings are saved. The VLAN Configuration and VLAN Membership sections display. In the VLAN Identifier menu, select the VLAN. Select the ports that you want to add to the VLAN by doing the following: (Optional) In the Group Operation menu, select either Select All or Remove All. -
Page 28: Create 802.1Q-Based Vlans In An Advanced Configuration
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM If this is the first time that you are accessing the Basic 802.1Q VLAN Status page or if you are changing the VLAN assignment method, select the Enable radio button and continue with... -
Page 29: Add Tagged Or Untagged Ports To An 802.1Q-Based Vlan
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Otherwise, see Step A pop-up window opens, informing you that the current VLAN settings will be lost. Click the OK button. The pop-up window closes. Click the Apply button. Your settings are saved. -
Page 30: Specify A Port Pvid For An 802.1Q-Based Vlan
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM The Advanced 802.1Q VLAN Status page displays. The menu on the left displays more options. Select VLAN Membership. You can select VLAN Membership only if you already enabled the advanced 802.1Q VLAN option (see Create 802.1Q-Based VLANs in an Advanced Configuration... -
Page 31: Manage The Voice Vlan
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Select Port PVID. You can select Port PVID only if you already enabled the advanced 802.1Q VLAN option (see Create 802.1Q-Based VLANs in an Advanced Configuration on page 28). The PVID Configuration page displays. -
Page 32: Enable The Voice Vlan Mode For Ports
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM The Switch Information page displays. Select VLAN > Voice VLAN > Properties. The Voice VLAN Properties page displays. In the Voice VLAN ID menu, select the voice VLAN ID. You can select either the default VLAN ID (1) or a VLAN ID that you manually added (see Create 802.1Q-Based VLANs in a Basic Configuration... -
Page 33: Manage The Oui Table
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Manage the OUI Table The switch includes default Organizationally Unique Identifiers (OUIs), which are associated with VoIP phones of specific manufacturers. All traffic received on voice VLAN ports from VoIP phones with a listed OUI is forwarded on the voice VLAN. -
Page 34: Chapter 4 Optimize Performance With Quality Of Service
Optimize Performance With Quality of Service This chapter covers the following topics: • Enable 802.1p/DSCP-Based Quality of Service • Configure Port-Based Quality of Service • Set Up Rate Limiting • Set Up Broadcast Filtering... -
Page 35: Enable 802.1P/Dscp-Based Quality Of Service
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Enable 802.1p/DSCP-Based Quality of Service 802.1p/DSCP-based priority uses a field in the data packet header that identifies the class of data in the packet (for example, voice or video). When 802.1p/DSCP-based priority is used, the switch reads information in the packet header to determine the priority to assign to the packet. -
Page 36: Set Up Rate Limiting
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM To configure port-based QoS: Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable. -
Page 37: Set Up Broadcast Filtering
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM To set up rate limiting: Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable. - Page 38 12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Enter the switch password. The default password is password. The password is case-sensitive. The Switch Information page displays. Select QoS > Broadcast Filtering. The Broadcast Filtering page displays. If this is the first time that you are setting up broadcast filtering, select the Enable radio button and continue with the next step.
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Page 39: Chapter 5 Manage Network Settings
Manage Network Settings This chapter contains the following sections: • Specify IP Address Settings for the Switch • Manage Switch Discovery Protocols • Manage Multicast Traffic With IGMP Snooping • Set Up Link Aggregation... -
Page 40: Specify Ip Address Settings For The Switch
The ProSAFE Plus Utility runs on Windows-based computers. You can install the utility to select additional options to manage and customize the switch for your network. To download the utility, visit netgear.com/support/product/PCU. You must use ProSAFE Plus Utility version 2.5.3 or a later version. Manage Network Settings... -
Page 41: Manage Switch Discovery Protocols
It is important to know the IP address of the switch so that you can access the local browser interface of the switch. The switch supports Universal Plug and Play (UPnP), Bonjour, and NETGEAR Switch Discovery Protocol (NSDP), which are protocols that can discover the switch. A device that functions in the same network as the switch and that supports one of these protocols can discover the switch and obtain the IP address. -
Page 42: Manage Bonjour
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM To manage UPnP: Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable. -
Page 43: Manage Netgear Switch Discovery Protocol
Manage NETGEAR Switch Discovery Protocol A NETGEAR device or application that supports NETGEAR Switch Discovery Protocol (NSDP) can discover the switch in the network so that you can find the switch IP address and log in to the local browser interface of the switch. -
Page 44: Manage Multicast Traffic With Igmp Snooping
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Manage Multicast Traffic With IGMP Snooping Internet Group Management Protocol (IGMP) snooping allows a switch to forward multicast traffic intelligently on the switch. Multicast IP traffic is traffic that is destined to a host group. Host groups are identified by class D IP addresses, which range from 224.0.0.0 to 239.255.255.255. -
Page 45: Specify A Vlan For Igmp Snooping
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM When this feature is enabled, multicast packets are forwarded only to the ports that are in the multicast group learned from IGMP snooping. All unknown multicast packets are dropped. (Optional) Select a port to be the dedicated IGMP snooping static router port if no IGMP query exists in the network for the switch to discover the router port dynamically. -
Page 46: Set Up Link Aggregation
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM • For port-based VLANs, you can enter a VLAN ID from 1 to the maximum number of ports that the switch supports. • For 802.1Q-based VLANs, you can enter a VLAN ID from 1 to 4094. -
Page 47: Set Up A Link Aggregation Control Protocol Group
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM The Switch Information page displays. Select System > LAG > LAG Membership. The LAG Membership page displays. In the LAG ID menu, select the LAG ID. You can select a LAG from 1 to 8. -
Page 48: Set Up The Lacp System Priority For The Switch
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM The Switch Information page displays. Select System > LAG > LAG Membership. The LAG Membership page displays. In the LAG ID menu, select the LAG ID. You can select a LAG from 1 to 8. -
Page 49: Set Up Lacp Port Priority And Time-Out Values
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM The Switch Information page displays. Select System > LAG > LACP Configuration. The LACP Configuration page displays. In the LACP System Priority field, enter a number from 1 to 65535. The default is 32768. -
Page 50: Chapter 6 Manage And Monitor The Switch
Manage and Monitor the Switch This chapter covers the following topics: • Manage Flow Control • Manage the Port Speed and the Port Status • Enable Loop Prevention • Manage the Power Saving Mode • Manually Download and Update the Firmware •... -
Page 51: Manage Flow Control
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Manage Flow Control Flow control works by pausing a port if the port becomes oversubscribed and dropping all traffic for small bursts of time during the congestion condition. You can enable or disable IEEE 802.3x flow control. By default, flow control is disabled. -
Page 52: Enable Loop Prevention
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM The Switch Information page displays. Select System > Management > Port Status. The Port Status page displays. Select one or more ports. In the Speed menu, select one of the following options: •... -
Page 53: Manage The Power Saving Mode
Click the Apply button. Your settings are saved. Manually Download and Update the Firmware You can manually check for the latest firmware version for your switch by visiting downloadcenter.netgear.com. To manually download and update the firmware: Visit downloadcenter.netgear.com. Enter your product model number in the Enter a Product Name/Model Number field, search by clicking the magnifying glass, and locate the firmware for your switch. -
Page 54: Restart The Switch
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Download the firmware to your computer. Read the new firmware release notes to find out if you must reconfigure the switch after upgrading. Connect your computer to the same network as the switch. -
Page 55: Save The Switch Configuration
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Select System > Maintenance > Device Restart. The Device Restart page displays. Select the check box. Click the Apply button. The switch restarts. Save the Switch Configuration You can save the switch configuration as a file. We recommend that you save the configuration. Then you can quickly restore the switch configuration if you change the settings and then decide to return the switch to its previous settings. -
Page 56: Return The Switch To Its Factory Default Settings
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM In the address field of your web browser, enter the IP address of the switch. The login page displays. Enter the switch password. The default password is password. The password is case-sensitive. -
Page 57: Use The Local Browser Interface To Reset The Switch
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM WARNING: Do not interrupt the network connection or power to the switch during the reset process. Do not disconnect any Ethernet cables or power off the switch until the reset and restart process is complete. -
Page 58: Enable Port Mirroring
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Enable Port Mirroring Port mirroring lets you mirror the incoming (ingress) and outgoing (egress) traffic of one or more ports (the source ports) to a single predefined destination port. To enable port mirroring: Connect your computer to the same network as the switch. -
Page 59: View Switch Information Or Change The Switch Device Name
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM View Switch Information or Change the Switch Device Name You can view the switch product name (model), MAC address, firmware level, DHCP mode, and other network information. You can also change the switch device name. This device name shows in, for example, Windows Explorer and Bonjour. - Page 60 12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM The Switch Information page displays. Select System > Monitoring > Port Statistics. The Port Statistics page displays. For each port, the page lists the bytes received, bytes sent, and cyclic redundancy check (CRC) error packets, which are packets with errors or corrupt packets.
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Page 61: Chapter 7 Diagnostics And Troubleshooting
Diagnostics and Troubleshooting This chapter contains the following sections: • Test Cable Connections • Resolve a Subnet Conflict to Access the Switch • Hardware Troubleshooting Chart... -
Page 62: Test Cable Connections
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Test Cable Connections You can use the cable diagnostic feature to easily find out the health status of network cables. If any problems exist, this feature helps quickly locate the point where the cabling fails, allowing connectivity issues to be fixed much faster, potentially saving technicians hours of troubleshooting. -
Page 63: Hardware Troubleshooting Chart
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Hardware Troubleshooting Chart The following table lists symptoms, possible causes, and possible solutions for hardware problems that might occur. Table 6. Troubleshooting chart Symptom Possible Cause Possible Solution Power LED is off. -
Page 64: Appendix A Factory Default Settings And Technical Specifications
Factory Default Settings and Technical Specifications This appendix includes the following sections: • Factory Default Settings • Basic Technical Specifications... -
Page 65: Factory Default Settings
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Factory Default Settings You can return the switch to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Factory Defaults button on the front panel of the switch for four seconds. The switch resets and returns to the factory settings that are shown in the following table. -
Page 66: Basic Technical Specifications
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Basic Technical Specifications The following table shows the basic technical specifications of the switch. For more specifications, see the data sheet that you can download by visiting downloadcenter.netgear.com. Table 8. Basic technical specifications Feature... - Page 67 Model XS512EM: 76.56W Model XS724EM: 150.52W Dimensions (W x D x H) Model XS512EM: 12.9 x 8.0 x 1.7 in. (328 x 204 x 43 mm) Model XS724EM: 17.3 x 8.0 x 1.7 in. (440 x 204 x 43 mm) Weight Model XS512EM: 5.54 lb (2.51 kg)
- Page 68 12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Table 8. Basic technical specifications (Continued) Feature Description Safety certifications CB mark, commercial IEC 60950-1:2005 (ed.2) + A1:2009 + A2:2013 UL/cUL Listed (UL 60950-1)/CAN/CSA C22.2 No. 60960-1-07 EN 60950-1: 2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 IEC 60950-1:2005 (ed.2) + A1:2009 + A2:2013...
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Page 69: Appendix B Install The Switch In A Rack
12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM Install the Switch in a Rack To install the switch in a rack, you need the rack-mount brackets and screws that are supplied with the switch. To install the switch in a rack: Attach the supplied mounting brackets to the side of the switch.
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