Sliding Oor Troubleshooting - Honda Odyssey Service Manual

Ramp sliding door does NOT
OPEN with interior Rollx Vans user
button.
Ramp sliding door does NOT
OPEN with interior OEM push
buttons after pressing OTC reset
button.
Ramp sliding door does NOT
attempt to CLOSE after ramp
stows.
Ramp sliding door kicks back when
opening or closing
Ramp sliding door opens and van
kneels, but when door is all the way
open, van unkneels and cycle
ends.
Ramp sliding door does not seal
when almost closed
Ramp sliding door does NOT
OPEN manually with Sliding Door
on/off switch located on left dash is
turned to the OFF position
Ramp sliding door does NOT
OPEN manually from interior
handle, but does from exterior
handle.
Ramp sliding door will NOT CLOSE
manually with Sliding Door on/off
switch turned to the OFF position.
(Located on the drivers left dash).
8/14/2012
Van is NOT in park or neutral.
Sliding Door on/off switch located on left dash is
turned to the OFF position.
OTC program failure
Sliding Door windows are open.
OTC reads low voltage.
Bad OTC board.
Main OTC fuse (40 amp) is blown.
Sliding Door on/off switch located on left dash is
turned to the OFF position.
Van battery was reconnected without both
sliding doors closed all the way.
Ramp up limit switch is not being activated
properly.
Obstruction. Check for door adjustment.
Check for door damage.Check for damage to
door track.
OEM Door Ajar Pin Switch (Rollx Vans Door
Close signal) is never deactivated when door
begins to open.
Defective OEM cinch motor / Slide Motor.
Door is locked.
Child safety lock is activated.
Door handle is not releasing.
Obstruction.
2011 Honda Trouble Shooting.xls
Page 10
oor Troubleshooting
Place van into park or neutral
Turn switch to ON position.
Press OTC reset button.
Close. See Door Operation - OEM for more
information.
Start van's engine and press OTC reset button.
If door still does not open review OTC board
display and contact customer service.
Press the OTC reset button and while in Idle
Mode press a user button and watch the LED.
Notice if OTC appears to be working properly.
Review error codes stored and call customer
service.
Replace fuse under hood by battery.
Turn switch to ON position. If the switch is OFF,
the sliding doors will only operate in manual
mode.
Close all doors and reconnect the battery again.
Close door manually, press OTC reset button,
and press Rollx Vans user button to operate
system again. If door still does not attempt to
close after ramp is stowed, review OTC board
display and contact customer service.
Check door track for any debris and remove.
Adjust door. Fix door damage. Fix or replace
door track
If the OTC thinks the door is open and closed it
will end the cycle. Examine switch / wiring.
Operate door manually and contact customer
service.
Unlock door. When pulling door handle, pull
handle out and then slide door to open.
See OEM owner manual to deactivate child
safety lock.
Pull handle to disengage latch and slide to
close.
Check door track for any debris and remove.
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