Frequently Asked Questions About Quick Assist Programming - Ritron Quick Talk RQA-451 Owner's Manual

F A Q
REQUENTLY SKED UESTIONS
Do I have to program my Quick Assist
You may not need to program your Quick Assist
®
purchased a Quick Assist
your radio system frequency (check the frequency on your
radios and the Quick Assist
Quiet Call coded squelch, you can install the batteries and
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start using Quick Assist . The factory default voice message
is "Assistance Needed". Otherwise, read this manual before
programming your Quick Assist
Do I need to program every feature?
In many cases, no. The factory pre-programmed settings,
explained in the instructions, may meet many of your needs.
How do I program my Quick Assist
All programming is accomplished with the RITRON
RQA/RQT PC Programmer software available at
www.ritron.com.
The programmer software requires Window
and a PC computer with a USB port.
What if I don't find what I need in this manual?
Call Ritron (317-846-1201): we will be glad to help you. For
most applications, this manual should cover everything you
will need to know. However, the Quick Assist
capabilities and features than described here.
Will it harm the Quick Assist
No; however, you may need to erase all programming and
start over, see page 5 to do this. Feel free to experiment with
the various features and possible configurations.
Can my settings or messages get lost or erased if the
battery runs down, or if my Quick Assist
disconnected?
No. The settings and voice messages you enter are stored in
special electronic memory devices in the Quick Assist
do not require power to hold the information. This means that
if the batteries run down or if you remove them, you will not
need to reprogram the Quick Assist
messages will be there for you when you install fresh
batteries.
What if I need more range?
To increase the range of your Quick Assist
we suggest you first relocate the unit. Ritron also
manufactures radio repeaters to increase the range not only
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for your Quick Assist , but also for your entire radio system.
What is my Radio System Frequency?
Ritron pioneered the Color Dot system to simplify the
identification of radio system frequencies for Ritron Jobcom
radios. Color Dots are placed on the bottoms of and inside
the enclosures of all Jobcom
have also adopted this idea.
For assistance, call RITRON at 800-872-1872, or go to
A Q A
BOUT UICK SSIST
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?
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at all. If you
unit that is factory programmed to
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), and you do not use a form of
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.
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?
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XP or greater,
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has more
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if I program it improperly?
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is
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. All your settings and
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transmissions,
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radios. Other manufacturers
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P ...........................................................
ROGRAMMING
To identify your assigned frequency if your radios
do not have a color dot, locate a label identifying
the receiver frequency in megahertz (MHz). Your
assigned frequency is also shown on your F.C.C.
Station License. Consult your radio user manual,
your dealer, or call Ritron for help if you cannot
determine your radio's receiver frequency.
Do I need to program my Quick Assist
transmitter frequency?
The original factory-programmed transmitter
frequency of your Quick Assist
outside of the shipping box. If the Quick Assist
frequency matches your radio system frequency,
and if the Quick Assist
reprogrammed since it left the factory, you will not
have to program the transmitter frequency.
What is Quiet Call
Squelch?
The Quick Assist
with two standard communications industry sub
audible signaling formats: QC (Quiet Call
Interference Eliminator), and DQC (Digital Quiet
®
Call Interference Eliminator). Both Quiet Call
formats unlock receivers programmed to require
these codes, they screen out interference from
other radio systems operating on your same
frequency.
QC Quiet Call
communications industry calls sub-audible (below
the range of human hearing) tone squelch, or
CTCSS (Continuous Tone Coded Subaudible
Squelch) or Interference Eliminator. Other radio
manufacturers use different trade-names for
essentially the same system. You may program a
specific QC code into your Quick Assist
transmit with the voice messages, which will
"unlock" the receivers in your radio system.
®
that
DQC Digital Quiet Call
squelch, and works the same as QC, except it is a
digital code that is transmitted with the voice
messages.
Do I need to program my Quick Assist
Quiet Call Code?
Your radio system may or may not use coded
squelch signaling. If you have programmed the
®
Quick Assist
your radios are not receiving Quick Assist
transmissions unless the "monitor" or "test" button
is pressed on your radio, your system is probably
using Coded Squelch. Refer to your radio manual,
or contact your radio dealer or Ritron if you are
unsure about this issue.
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www.ritron.com
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is marked on the
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has not been
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Sub Audible Coded
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radio transmitter is compatible
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is Ritron's trade name for what the
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®
is Ritron's digital coded
to match your radio frequency, and
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to
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with a
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