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Symptom
Probable cause
The Hearing Hub is too far away
from the Audio Transmitter*
You cannot hear
any TV audio
from your
The pairing has not been
hearing
completed.
instrument via
Hearing Hub.
The Audio Transmitter*
been powered off.
The battery is running low.
The Hearing Hub is too far away
from the mobile phone.
Sending/
Receiving calls
The Hearing Hub is too far away
are disabled.
from the Bluetooth
*1 The Audio Transmitter is an optional accessory sold separately.
Corrective action/Workaround
Make sure that your Hearing Hub is located
within 98.4 feet (30 m) of the Audio
1
.
1
Transmitter*
. Wireless communication is
affected by indoor obstacles such as walls,
furniture and other objects.
See instructions of "Listen to TV
audio (Pairing)".
1
has
Turn on the Audio Transmitter*
Recharge the battery.
Make sure that your Hearing Hub is
located within 32.8 feet (10 m) of your
mobile phone. Wireless communication
is affected by indoor obstacles such as
walls, furniture and other objects.
Make sure that your Hearing Hub is
located within 32.8 feet (10 m) of the
®
landline phone.
®
Bluetooth
landline phone. Wireless
communication is affected by indoor
obstacles such as walls, furniture and
other objects.
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