Troubleshooting Tips - GE ZGP304 Owner's Manual

Troubleshooting tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service. If an
error occurs in the control operation, a fault code will flash in the display. Record the error code and call for service.
Problem
Oven Will Not Work
Oven Light(S) Do
Not Work
Food Does Not
Bake Or Roast
Properly
Food Does Not
Broil Properly
Oven Will Not Self
Clean
Cracking Or
Popping Sound
During Cleaning
Excessive Smoking
Occurs During
Cleaning
Oven Not Clean
After A Clean Cycle
Oven Racks Are
Difficult To Slide
34
Possible Cause
A fuse in your home may be blown or the circuit breaker tripped.
The oven controls are not properly set.
The oven controls are set for cleaning. If necessary, allow the oven to cool; then open the door.
Make sure the Oven Mode Selector is set to BAKE and the Temperature knob is set to a temperature.
The light bulb is defective. Replace the bulb.
The oven is self-cleaning or the Sabbath feature is set. The oven lights do not come on during self-
cleaning or if the Sabbath feature is set.
The oven is set for Proof mode. The lights cycle on and off as necessary to maintain Proof temperature.
The oven controls are improperly set. See the Baking or Roasting section.
Oven not preheated for a long enough time; wait for the oven to signal preheat.
Incorrect cookware or cookware of improper size being used. See Baking Tips.
Racks in the wrong position. See the Baking or Roasting section.
Oven thermostat needs adjustment. See the Oven thermostat adjustment section.
This model is designed for closed door broiling only. Close the door. Always broil with the door closed.
The oven controls are not set at BROIL. See the Broiling section.
The probe is plugged into the outlet in the oven. Remove the probe from the oven.
Improper rack position being used.
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.
The oven temperature is too high to set a self-clean operation.
Allow the oven to cool below the locking temperature and reset the controls.
The controls are not properly set. See the Self-Cleaning Oven section.
This is normal. This is the sound of the metal heating and cooling during both the cooking and cleaning
functions.
The oven is heavily soiled. Turn the Oven Mode Selector and the Temperature knobs to OFF. Open the
windows to rid the room of smoke. Wait until the locked door indicator light goes off. Wipe up excess
soil and reset the clean cycle.
The oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle. Heavily soiled
ovens may need to self-clean again.
Oven is connected to a 208V electrical supply. Set your cleaning time for 5 hours.
The oven controls are not properly set. See the Self-Cleaning Oven section.
The racks were cleaned in the self-clean cycle and now need periodic lubrication.
Do not spray with a cooking spray or other lubricant sprays. See Full extension oven racks in the Care
and Cleaning section.
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