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USER MANUAL
99 Washington Street
Melrose, MA 02176
Phone 781-665-1400
Toll Free 1-800-517-8431
Visit us at www.TestEquipmentDepot.com

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Summary of Contents for Test Equipment Depot Net Chaser TNC950AR

  • Page 1 USER MANUAL 99 Washington Street Melrose, MA 02176 Phone 781-665-1400 Toll Free 1-800-517-8431 Visit us at www.TestEquipmentDepot.com...
  • Page 2: Table Of Contents

    Table of Contents Introduction..................... 3 Kit Contents ....................4 Optional Accessories................... 5 Safety Information..................6 Net Chaser Description................7 Active Remote Description................8 Net Chaser Touch Screen and Buttons............9 General Operations................... 10 System Settings.
  • Page 3: Introduction

    INTRODUCTION The Net Chaser Ethernet Speed Certifier offers a complete solution to test copper cables. The Net Chaser performs speed certification to test the data-carrying capabilities of electrical Ethernet network cable up to 1 Gb/s by testing for noise in the network, detecting faults in the cable wiring, and ensuring that cables are able to support the speed capabilities of active equipment.
  • Page 4: Kit Contents

    Net Chaser The Net Chaser comes in one kit that will cover all your needs. Part Number Description ▪ Net Chaser main unit ▪ Active remote ▪ Power supply (2) ▪ Network patch cables (2) TNC950AR ▪ RJ45 Port Saver cables (2) ▪...
  • Page 5: Optional Accessories

    Optional Accessories Description #1-8 Network Testing and ID Remotes T138 #1-20 ID Only Coax Remotes (Not for RF testing) TRK120 #1-20 ID Only Network Remotes (Mapping only) TRK220 Network Accessory Kit includes: (4x) 1ft. network patch cables, (2x) RJ45 to 8-way alligator clips, TAK030 (2x) F-Jack to BNC adaptor, (2x) RJ45 Port Savers...
  • Page 6: Safety Information

    Safety Information To ensure safe operations of the Net Chaser, follow instructions carefully and observe warning and caution messages in this manual. Failure to observe warnings can result in severe injury or death and can damage the equipment. Notification Definition Warning/caution: potential for personal injury or damage to equipment Warning: hazards could cause harm or death...
  • Page 7: Net Chaser Description

    Net Chaser Description Modular Cable RJ45 Jack and Interface F-Connector LCD Touch Screen Menu Buttons Power Button Battery Door Kickstand Micro USB and SD Card Slot DC Charger Plug...
  • Page 8: Active Remote Description

    Active Remote Battery Charge Status LED’s Linked/Pass/Fail LED’s RJ45 Jack Status Button Hook Strap Loop Battery Door D/C Charger Plug Battery Door Screws...
  • Page 9: Net Chaser Touch Screen And Buttons

    Net Chaser Buttons and Touch Screen The Net Chaser features buttons and a full color capacitive touch screen to allow for easy navigation. Touch an icon to select an option Touch and drag a list to scroll up or down or touch the Up/Down arrows.
  • Page 10: General Operations

    General Operations On/Off ▪ Turn Net Chaser on by pressing the Power button ▪ Tap the Power button to put the Net Chaser in sleep mode. ▪ Press and hold the Power button to power the unit off. Automatic Power Down The Net Chaser automatically enters sleep mode to conserve battery power if no input or activity is performed on the device.
  • Page 11: System Settings

    System Settings The Net Chaser Setup consists of eight screens to configure the unit to the user’s preference. Use the Settings button to navigate through the settings screens. First System Settings Screen: IPV4 Setup In the IPV4 setup screen, the Net Chaser’s network tests can be configured to use DHCP or a Static IP addresses.
  • Page 12: Second System Settings Screen (Language)

    Second Systems Settings Screen: Language/Date Format Language Select the desired Language.  Date Format Select the desired date format:  month/day/year or day/month/year Third System Settings Screen: Display Settings Length settings: ▪ Under Display Units, touch either Feet or Meters. ▪...
  • Page 13: Fourth System Settings Screen (Time And Date)

    Fourth System Settings Screen: Display Units Set time/clock/date: ▪ Under Time Format, touch either 12-hour or 24-hour format. ▪ To the right of Hours (1–12), touch Set Hour. Enter the hour you wish to display then touch OK. ▪ To cancel, press the Back button ▪...
  • Page 14: Fifth System Settings Screen: Timeout Settings

    Fifth System Settings Screen: Timeout Settings ▪ To set Standby power down: ▪ Touch Set to the right of Stand-by (default is 10 min). ▪ Enter a whole number from 1-10 for the number of minutes then touch OK. To cancel, press the Back button ▪...
  • Page 15: Seventh System Settings Screen (Firmware)

    ▪ Touch Set Company and use the keypad to enter the company name (Max 20 Characters) then touch ▪ Touch Set Name (Max 20 Characters) and use the keypad to enter a name then touch ▪ Touch Set E-mail and use the keypad to enter an email address then touch ▪...
  • Page 16 How to update the Net Chaser Firmware: Warning! Do not update the firmware if the battery charge is less than 50%, unless the Net Chaser is plugged in to A/C power. ▪ Go to http://www.platinumtools.com/support/software- updates/ ▪ Download the firmware file to your computer. Take note of where the Firmware file is saved.
  • Page 17 click on “Computer”, and then double click on the removable drive. Note: The removable drive may be listed in “Computer” as an SD Card, as the Net Chaser simulates an SD Card reader. ▪ Navigate to the firmware file(s) that was saved to the computer from .
  • Page 18: Eight System Settings Screen (Firmware/Hardware Versions)

    To Update the Bootloader: Warning! If your Net Chaser currently has factory Boot version 3.03 or lower, you must use a Windows 7, Vista, or XP computer to install the bootloader. Bootloader 4.00 or greater is compatible with Windows XP/Vista/7/8. ▪...
  • Page 19 Eighth System Settings Screen: Firmware/Hardware Versions This screen will display which versions of firmware and hardware are in your Net Chaser. Firmware ▪ Boot (initializes hardware, loads, and executes operating system) ▪ GUI (Graphical User Interface) ▪ PIC (Net Chaser Processor) Hardware ▪...
  • Page 20: Active Remote

    Active Remote The Active Remote is used with the Net Chaser to perform a speed certification test. The Active remote can be configured to display 1- 4 remote ID’s ▪ Press the Status button to display the battery percentage and the Pass/Fail result of the previous cable test.
  • Page 21: Cable Test

    Cable Test The Net Chaser performs a wire map test, measures cable length using capacitance and TDR, and speed certifies cables up to 1 Gigabit. Test Options There are four test options depending on the type of remote being used or if no remote being used. Below are descriptions of the test results given for each test option.
  • Page 22: Cable Test Overview

    Cable Test Overview Detailed Test Results Cable Test List The Cable Test menu saves all tests to internal memory and to the SD card, except when using ID only remotes, to a file with the extension ".tst". If the SD Card is not inserted into the unit, a warning will appear upon entering the Cable Test Screen;...
  • Page 23: Cable Test Setup

    index number can be defined or kept as default. Each test performed will use the currently selected test definition. Note: All these test setup functions are on the Detailed Results screen. Cable Test Setup From the home screen, touch Cable Test .
  • Page 24: Cable Type

    the right of the value to be changed, type in new name or index and touch OK. To add up to 200 cables to the test list at once, touch add , and enter the number of cables to add and then touch OK.
  • Page 25: Edit Existing Cable Type

    Edit Existing Cable Types ▪ Touch a cable type from the Cable Type list. With a line highlighted, the buttons functions are: ▪ Touch Edit to edit the highlighted entry. The name may be changed or kept default. All other settings are entered as in New Cable Type.
  • Page 26: Cable Faults

    ▪ To perform another test, press Test button . The Net Chaser will add another cable to the test list and perform a test. ▪ To re-test another cable test, touch the left or right arrows to navigate to the desired cable test then touch Retest Calibration ▪...
  • Page 27: Saving Cable Tests As Pdf

    correct circuitry pairing. This most often happens when the cable is terminated consistently at both ends but in the wrong order. Skew: The delay skew is higher than 35 nanoseconds. This may be caused by velocity of propagation or length difference between the cable pairs.
  • Page 28: Saving Test List As Csv

    ▪ From the Cable Test screen, touch More Options ▪ Touch CSV ▪ Use the keypad to enter a file name then touch OK. ▪ The CSV file will be saved to external memory (SD Card). Test List The Test List screen contains a list of cables that have been tested. The Test List allows the user to view, save, retest, add, or edit cable tests.
  • Page 29: File Manager

    File Manager ▪ From the Cable Test screen touch File Manager ▪ File manager contains tst, pdf, and csv files that have been saved to internal or external memory. See “File Manager” on page 36 for File manager instructions.
  • Page 30: Link Test

    Link Test The Link Test menu displays port services provided by an active switch, router, or NIC. ▪ From the home screen, touch Link Test ▪ Touch the desired Link Test option. Port Discovery The Port Discovery test will display port services and capabilities such as link speed, MDI/MDI-X, auto negotiation, and SNR of each pair within the cable.
  • Page 31: Link Light

    Link Light The Link light blinks the port LED on a switch or router to identify which port the Net Chaser is connected to. ▪ Connect the Net Chaser to a cable that it plugged into an active hub, switch or router. ▪...
  • Page 32: Network Test

    Network Test The Network Test menu provides advanced network tests to discover, verify and troubleshoot the network. ▪ From the home screen, touch Network Test ▪ The Net Chaser will automatically establish a link upon entering the Network Test screen. Link Test Upon entering the Link Test screen, the Net Chaser will automatically perform a port test by acquiring an IP address and DHCP information.
  • Page 33: Ping Test

    Ping Test ▪ Connect the Net Chaser to an active Ethernet port or cable. ▪ Touch Ping from the Network test screen. ▪ Touch Add . The saved target list will be displayed. ▪ Touch Add or Edit to enter a new IP address or URL. ▪...
  • Page 34: Vlan

    the desired address from the list and touch Select ▪ Press the Test button to begin the Trace Route test. ▪ The Net Chaser will display the hop number, IP address, and response time. If a device does not respond with an IP, the Net Chaser will display dashes “- - - -“...
  • Page 35: Discovery Protocols

    Discovery Protocols The Discovery Protocol menu provides Cisco switch Protocol and Link Layer Protocol information. ▪ Connect the Net Chaser to an active Ethernet port or cable. ▪ Touch CDP/LLDP ▪ Touch CDP to display Cisco switch information. ▪ Touch LLDP to display Link Layer switch information. *Note: the information displayed may vary depending on the information provided by the switch.
  • Page 36: File Manager

    File Manager The File manager contains saved PDF, CSV, and TST test files. In this menu, they can be renamed, deleted, or transferred between internal and external memory. Managing Files ▪ From the home screen, touch the File Manager ▪ The File Manager displays files from internal memory and external memory (SD Card).
  • Page 37 ▪ Double click on the PDF or CSV folders to view the test files. ▪ Copy the desired files to your computer. SD Card ▪ Remove the SD Card from the Net Chaser. Push the SD Card inward then release to unlock the SD Card.
  • Page 38: Icon Glossary

    Icon Glossary New File Cable Test Menu Save Link Test Menu Cancel Network Test More Options Menu Full Screen File Manager Retest Menu Reload Factory System Settings Software Menu Restore Defaults Cable Type Save one Test to a Edit Save *.tst file to a PDF Edit Index Save *.tst file as CSV Delete...
  • Page 39 LLDP/CDP Screen VLAN Clear Screen SD Card  Internal Memory View Toggle Copy to SD Card File Open Delete File Copy to Internal Memory...
  • Page 40: Frequently Asked Questions

    Frequently Asked Questions Q. What are the 4 inch RJ45 dongles in the Net Chaser Kit? A. They are RJ45 Port Savers (21025). They are to be plugged into the Net Chaser and the Active Remote during testing to prolong the life of the Net Chaser and Active Remote RJ45 jacks.
  • Page 41 Q. Why don’t I get DHCP results in the Link Test or Network Test menus? A. There may be a few of reasons why the Net Chaser cannot obtain DHCP. Make sure that use DHCP and Use DHCP DNS are selected in the settings menu, perform a VLAN test and make sure you are not connected to a tagged VLAN port.
  • Page 42 Q. How do you test an Ethernet cable via Ethernet wall plate/server/router ports? A. The 12inch Ethernet Patch Cable (CA016) allows you to connect to an RJ45 plug to test a shielded or non-shielded Ethernet cable. Q. How do I extend the life of my RJ45 Jack? A.
  • Page 43 Q. What is SKEW? A. SKEW is the signal delay between pairs. Excessive delay can cause data to be received in the incorrect order, negatively impacting network performance. Q. What is BERT, and how is does it work? A. BERT stands for Bit Error Rate Test. The Net Chaser generates data packets equaling up to 10 Gigabytes, then sends the data packets to the Active Remote at 1Gbps.
  • Page 44: Maintenance

    MAINTENANCE Batteries ▪ The Net Chaser is powered by a rechargeable Lithium ion battery. ▪ To charge the battery, plug the charger into the side port and then plug the charger into the power source. ▪ Net Chaser battery is not user serviceable. In the event you need to remove the battery, unscrew the back panel of the Net Chaser and unplug the battery from the Net Chaser.
  • Page 46: Specifications

    SPECIFICATIONS Length Time Domain Reflectometry & Measurement Capacitance Power Wall Power Adapter: Input 100-240VAC 50/60Hz, Output 12VDC 2.5A, International plug adapters: (NA/EU/AU/UK) DC Input Jack: 10-28VDC, 20 watts max Battery pack: Rechargeable Li-ion rated 7.8V, 5500mAh, initial capacity Battery life - Linked @ 1Gb - 8 hours minimum Output 8-Position shielded modular jack (Data),...
  • Page 47: Warranty Information

    Warranty Information Platinum Tools guarantees that its products will be free of all defects in material and workmanship. This warranty extends for a period of 12 months for the Platinum Tools test equipment from the date of manufacture or proof-of-purchase. Accessories and damage to items caused by normal wear or use are not covered by this warranty.
  • Page 48 User Manual 99 Washington Street Melrose, MA 02176 Phone 781-665-1400 Toll Free 1-800-517-8431 Visit us at www.TestEquipmentDepot.com IS TNC950AR Rev A GJ 05/16...

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