Manufacturer's Guarantee And Service Maintenance - NOVOTEST UD1 Operating Manual

Development and manufacturing of non-
destructive testing units and system

12. Manufacturer's guarantee and service maintenance

12.1. In case when device (information processing unit), supplied by
the Seller within one year since the delivery date used properly,
appear defective, the Seller shall repair or replace them or supply
new parts therefore and send them to the Buyer. The other parts of
the device (transducers, batteries, charger, bag etc.) warranty does
not cover. The Buyer must prepay any shipping charges, taxes, or
duties related to transportation of the product to the service location,
and Seller pays return shipping and associated costs. In addition,
the Buyer shall be responsible for insuring any product shipped or
returned to an authorized service location, and the Buyer shall bear
risk of loss during shipping to the service location, and Seller all
risks during delivery to the Buyer. In order to exercise its rights the
Buyer shall inform the Seller as soon as possible after the date
when such defect appeared.
12.2. Prepare technically grounded reclamation document and send
it together with the hardness tester to the guarantee service or to the
manufacturer at the address:
Scientific and Technical Centre
"Industrial Devices and Technologies" Ltd
5, Spasskaya street, Novomoskovsk, 51200, Ukraine
Phone: +38-067-593-59-77
Fax: +38-0562-355-880
Mail: sales@novotest.biz
12.3. Postwarranty maintenance is performed by the manufacturer
service centre upon the customer request.
Ultrasonic Flaw Detector NOVOTEST UD-1
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