Customer Support
SonicWall offers telephone, email and web‐based support to
customers who have a valid warranty or support contract.
Designed for business‐critical environments, SonicWall 24x7
Support is an around‐the‐clock support service that includes
phone, email and web‐based technical support, ongoing
software and firmware updates, direct access to a team of
highly trained senior support engineers, advance exchange
hardware replacement in the event of failure, and access to
electronic support tools.
For more information, visit: https://www.sonicwall.com/
support.
Knowledge Base
The SonicWall Knowledge Base allows you to search by queries
containing unique keywords, symptoms or details, filter
results, view, rate, email and print articles.
For more information, visit: https://www.sonicwall.com/
support/knowledge‐base.
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SonicWall NSA 2650 Getting Started Guide
Training
SonicWall offers an extensive sales and technical training
curriculum. SonicWall Training provides E‐Training, instructor‐
led training, custom training, technical certifications, and uses
authorized training partners.
For more information, visit: https://www.sonicwall.com/
support/sonicwall‐training‐certification.
Related Documentation
SonicWall technical documentation is available for download.
Release Notes are available on MySonicWall and the following
documents are available on the Support portal at https://
www.sonicwall.com/support/technical‐documentation
• SonicOS Administration Guides
• SonicOS Upgrade Guides
• SonicOS Configuration Guides
• SonicOS Deployment Guides
• SonicOS Reference Guides