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FAQs
FAQs
1. The LOS indicator blinks.
If the LOS indicator blinks once two seconds, check whether the pigtail fiber is properly connected and the
connector is clean.
If the GPON terminal blinks twice a second, contact the service provider for help
2. The PON indicator is off.
Check whether the OPTICAL port and optical fiber is properly connected.
The GPON terminal fails to register with the upper-layer device. Contact the service provider for help.
3. The phone does not ring upon an incoming call but communication is in normal state when the
phone is in off-hook state.
The GPON terminal provides a maximum of 60 V AC ringing current voltage. Check whether the ringing
current voltage of the phone is higher than 60 V AC. If it is higher than 60 V AC, replace it with another phone.
4. How to reset the GPON terminal?
Press Reset by using a needle-type object.
5. How can I restore factory defaults?
Press Reset by using a needle-type object for longer than 10s to restore factory defaults and reset the GPON
terminal. If the indicator is off and then is lit, the system restarts successfully.
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