Brother DCP-J774DW Online User's Manual page 408

Error Message
Touchscreen Init.
Failed
Tray Settings
Unable to Clean XX
Unable to Initialize
XX
Unable to Print XX
Unable to Scan XX
Unusable Device
Disconnect device
from front connector
& turn machine off &
then on
Unusable Device
Please disconnect USB
device.
Wrong Ink Cartridge
Wrong Ink Colour
Related Information
• Troubleshooting
• Transfer Your Faxes or Fax Journal Report
• Error Messages When Using the Brother Web Connect Feature
• Touchscreen LCD Overview
• Print the Network Configuration Report
• Replace the Ink Cartridges
Cause
The touchscreen was pressed before the
power on initialisation was completed.
Debris may be stuck between the lower
part of the touchscreen and its frame.
This message is displayed when the
setting to confirm the paper type and size
is enabled.
The machine has a mechanical problem.
-OR-
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
The machine has a mechanical problem.
A broken device is connected to the USB
direct interface.
A USB device or USB flash drive that is
not supported has been connected to the
USB direct interface.
The ink cartridge model number is not
compatible with your machine.
An ink cartridge has been installed in the
wrong position.
Action
Make sure nothing is touching or resting
on the touchscreen, especially when
plugging the machine in.
Insert a piece of stiff paper between the
lower part of the touchscreen and its
frame and slide it back and forth to push
out the debris.
To not display this confirmation message,
change the setting to Off.
See Related Information: Change the
Check Paper Size Setting.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, disconnect the machine from
the power for several minutes, and then
reconnect it.
See Related Information: Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front).
(If you cannot print received faxes,
transfer them to another fax machine or to
your computer.)
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Disconnect the machine from the power
for several minutes, and then reconnect it.
(If you cannot print received faxes,
transfer them to another fax machine or to
your computer.)
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Unplug the device from the USB direct
interface, then press
machine off and then on again.
Unplug the device from the USB direct
interface. Turn the machine off and then
on again.
Verify whether the cartridge model
number will work with your machine.
Check which ink cartridges are not
matched by colour to their ink cartridge
positions and move them to their correct
positions.
to turn the
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