Technical Support; Troubleshooting - Monoprice 24456 User Manual

5. Plug in and power on all connected equipment.
6. Set the POWER switch on the subwoofer to the AUTO ON/OFF or ALWAYS ON
position, as desired.
7. Using the information in the
desired starting positions, then adjust as needed.

TECHNICAL SUPPORT

Monoprice is pleased to provide free, live, online technical support to assist you with any
questions you may have about installation, setup, troubleshooting, or product
recommendations. If you ever need assistance with your new product, please come online
to talk to one of our friendly and knowledgeable Tech Support Associates. Technical
support is available through the online chat button on our website www.monoprice.com
during regular business hours, 7 days a week. You can also get assistance through email by
sending a message to tech@monoprice.com

TROUBLESHOOTING

If there is excessive noise/hum when using the RCA input, there are some simple remedies:
1. Use a balanced XLR connection.
2. Reduce the gain of the subwoofer level by approximately 6dB, then increase the
output level of the preamplifier/processor. This will improve the signal-to-noise
ratio by approximately 6dB.
3. Use an RCA Y-adapter to utilize both RCA inputs, then reduce the gain by
approximately 6dB, thereby improving the signal-to-noise ratio by approximately
6dB.
PRODUCT OVERVIEW
11
section, set the controls to the