NEC ShieldPRO N22A User Manual page 168

 Software
Version of OS
□ Windows XP Professional (ServicePack
Application(s) running while the failure occurred
 Problem Check Sheet 2 Specific failure details
 What failed? Describe the failure.
 Did any error messages or numbers appear on the screen?
If any appeared, write the message(s) or the number(s).
 When does the failure occur?
Describe the situation when the failure occurred, such as the names of all applications
running and the operation status.
□ At every start-up.
□ Every time the application is started.
□ When a specific operation is performed.
□ For the first time.
 Decribe what you noticed, if anything.
Describe when you noticed the failure and whether anything unusual happened then.
 Problem Check Sheet 3 Configuration of device
168
)