Enabling Call Waiting; Managing Simultaneous Incoming Calls; Configuring Busy On Busy - AudioCodes 420HD User Manual

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User's Manual
5.3

Enabling Call Waiting

You can enable or disable call waiting.
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5.4

Managing Simultaneous Incoming Calls

If two calls simultaneously come in on a phone, or if a user is in a call and a third party calls, the
phone's LCD displays them in a graphically user-friendly way.
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Additional visual indications on the device:
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5.4.1

Configuring Busy on Busy

This feature rejects an coming call if you're already in an active call on either the IP phone or
Lync client. It plays a busy signal to the caller.
Version 2.0.11
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To enable or disable call waiting:
Access the Call Waiting screen (MENU key > Settings > Call Waiting).
Navigate to and select:
Disable (disables call waiting)
x
-OR-
Enable (enables call waiting)
x
-OR-
Busy on busy (see Section
x
Press the Select softkey to apply your settings.
Press the Save softkey to save your settings.
Simultaneous incoming calls; both calling parties flash:
When one of the calls is answered:
When a phone is in a call and another comes in, the incoming call flashes:
The red Programmable Key LED flashes adjacent to the incoming call displayed in the LCD
The blue Ring LED in the uppermost right corner of the device flashes
5.4.1 below)
27 420HD IP Phone with Microsoft Lync
5. Customizing the Phone