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EMS Link2Cell-19 Operator's Manual page 6

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Preliminary Document
Service
Do not attempt to modify or service any part of this product other than in accordance with
procedures outlined in this Operator's Manual. If the product does not meet its warranted
specifications, or if a problem is encountered that requires service, notify EMS Wireless'
sales department. Service will be rendered according the EMS Wireless' warranty and
repair policy. The product shall not be returned without contacting EMS Wireless and
obtaining a return authorization number from the Sales department
When returning a product for service, include the following information: Owner, Model
Number, Serial Number, Return Authorization Number (obtained in advance from EMS
Wireless Customer Service Department), service required and/or a description of the
problem encountered.
The EMS Wireless Quality Plan includes product test and inspection operations to verify
the quality and reliability of our products.
EMS Wireless uses every reasonable precaution to ensure that every device meets
published electrical, optical, and mechanical specifications prior to shipment. Customers
are asked to advise their incoming inspection, assembly, and test personnel as to the
precautions required in handling and testing ESD sensitive components. Physical
damage to the external surfaces voids warranty.
These products are covered by the following warranties:
1.
General Warranty
EMS Wireless warrants to the original purchaser all standard products sold by
EMS Wireless to be free of defects in material and workmanship for the duration
of the warranty period of one (1) year from date of shipment from EMS Wireless.
During the warranty period, EMS Wireless' obligation, at our option, is limited to
repair or replacement of any product that EMS Wireless proves to be defective.
This warranty does not apply to any product, which has been subject to
alteration, abuse, improper installation or application, accident, electrical or
environmental over-stress, negligence in use, storage, transportation or handling.
2.
Specific Product Warranty Instructions
All EMS Wireless products are manufactured to high quality standards and are
warranted against defects in workmanship, materials and construction, and to no
further extent.
defective on incoming inspection by a customer must be made within 30 days of
receipt of the shipment, or within 30 days of discovery of a defect within the
warranty period.
This warranty is the only warranty made by EMS Wireless and is in lieu of all
other warranties, expressed or implied, except as to title, and can be amended
only by a written instrument signed by an officer of EMS Wireless. EMS Wireless
sales agents or representatives are not authorized to make commitments on
warranty returns.
In the event that it is necessary to return any product against the above warranty,
the following procedure shall be followed:
TM
Link2Cell
-19
Manual
Confidential
Any claim for repair or replacement of a device found to be
EMS Wireless
5

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