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Preliminary Document
Trouble Shooting:
The Link2Cell™-19 has no field replaceable parts; repair is limited to improper mounting
location with respect to the cell site, insufficient RF signal levels, and installation or defective
units.
Problem
No Power
Alarm Indication
Amber Flashing
Amber Solid Indicator
Green Flashing Indication
No signal improvement to
subscriber unit
For Customer Service Call, Tel: 770 583-0555 Extension 5310
TM
Link2Cell
-19
Manual
Confidential
Check
Power Source
Power Source OK
No change
No RF signal Detected
No Change
No Change
Weak RF Signal
Weak RF Signal
No Change
Recycle power to unit
Gain Settings, Amber or
Amber/red
Red, amber/red solid or
flashing, or off
No Change
EMS Wireless
Corrective Action
Reconnect or repair
Replace Unit
Recycle AC Power
Replace Unit
Recycle AC Power
Check Antenna alignment
with cell site
Replace Unit
New Installation, Check
Antenna alignment with cell
site and recycle power
Previously working, recycle
power.
Replace Unit
Unit is in initial system
initialization, if still flashing
after 5 minutes replace unit
Watch indicators for gain
settings.
OK, check antenna alignment
with cell site.
Insufficient isolation between
antennas in the unit possibly.
Move unit and try again.
Unit operation can be
effected if placed to close to
metal objects or equipment.
Consult your Service
Provider
17
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