John Lewis JLBIWM1403 User Manual page 40

Repairs - after sales service
Your appliance comes with a three year
warranty. If it is not working correctly refer to
the "Troubleshooting" chapter in this user
manual. If a fault occurs which you can not
resolve through following the advice and
information contained within this instruction
manual, the next step is to contact John Lewis
technical support on:
0330 1230106
They will give you details for your local service
engineer. Before calling out an engineer, please
ensure you have read the details under the
heading "Troubleshooting".
When you contact your local service engineer
you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your receipt
5. The model and serial number of the appliance.
So that you always have these numbers at
hand, we recommend you to make a note of
them here:
• Mod.......................................
• P.N.C.....................................
• S.N.........................................
IMPORTANT: If you call out an engineer
to a fault listed under the heading
''Troubleshooting'', or to repair a fault
caused by incorrect use or installation, a
charge will be made even if the appliance
is under guarantee.
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service
this product, and only genuine spare parts
should be used. Under no circumstances should
you attempt to repair the appliance yourself.
40
Repairs carried out by inexperienced persons
may cause injury or serious malfunctioning.
Please contact John Lewis technical support on
0330 1230106 for assistance
John Lewis, Aberdeen 01224 625000
John Lewis, Ashford 01233 811010
John Lewis, Bluewater 01322 624123
John Lewis, Birmingham 0121 6346000
John Lewis, Brent Cross 020 8202 6535
John Lewis, Cambridge 01223 361292
John Lewis, Cardiff 02920 536000
John Lewis, Cheadle 0161 491 4914
John Lewis, Chichester 01243 813030
John Lewis, Cribbs Causeway 0117 959 1100
John Lewis at home, Croydon 020 8662 4730
John Lewis, Edinburgh 0131 556 9121
John Lewis, Exeter 01392 284150
John Lewis, Glasgow 0141 353 6677
John Lewis, Home and Leisure, High Wycombe
01494 462666
John Lewis, Horsham 01403 214740
John Lewis, Ipswich 01473 275850
John Lewis, Kingston 020 8547 3000
John Lewis, Leicester 0116 242577
John Lewis, Liverpool 0151 709 7070
John Lewis, Milton Keynes 01908 679171
John Lewis, Newbury 01635 263980
John Lewis, Newcastle upon Tyne 0191 232
5000
John Lewis, Norwich 01603 660021
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