Troubleshooting - Kenwood KMM-204 Instruction Manual

TROUBLESHOOTING

Symptom
Sound cannot be heard.
"MISWIRING CHECK WIRING
THEN PWR ON" appears.
"PROTECTING SEND SERVICE"
appears.
• Sound cannot be heard.
• The unit does not turn on.
• Information shown on the
display is incorrect.
The unit does not work at all.
• Radio reception is poor.
• Static noise while listening
to the radio.
"READING" keeps flashing.
Elapsed playing time is not
correct.
Correct characters are not
displayed (e.g. album name).
"NA FILE"
"NO DEVICE"
"COPY PRO"
12
ENGLISH
Remedy
• Adjust the volume to the optimum level.
• Check the cords and connections.
Turn the power off, then check to be sure the
terminals of the speaker wires are insulated properly.
Turn the power on again.
Send the unit to the nearest service center.
Clean the connectors. ( 13)
Reset the unit. ( 3)
Connect the antenna firmly.
Do not use too many hierarchical levels or folders.
This is caused by how the files are recorded.
• This unit can only display uppercase letters,
numbers, and a limited number of symbols.
• Depending on the display language you have
selected ( 5), some characters may not be
displayed correctly.
Make sure the media contains supported audio files.
( 13)
Connect a USB device, and change the source to USB
again.
A copy-protected file is played.
Symptom Remedy
"NA DEVICE" Connect a supported USB device, and check the
connections.
"NO MUSIC" Connect a USB device that contains playable audio files.
• Reconnect the iPod.
"iPod ERROR"
• Reset the iPod.
• Sound cannot • Reconnect the Android device.
• If in [HAND MODE], launch any media player application
be heard during
playback. on the Android device and start playback.
• Sound output only • If in [HAND MODE], relaunch the current media player
from the Android application or use another media player application.
• Restart the Android device.
device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. ( 13)
• Make sure KENWOOD MUSIC PLAY APP is installed on the
Cannot playback at
[BROWSE MODE]. Android device. ( 7)
• Reconnect the Android device and select the appropriate
control mode.
• If this does not solve the problem, the connected Android
device does not support [BROWSE MODE]. ( 13)
• Switch off the developer options on the Android device.
"NO DEVICE" or
• Reconnect the Android device.
"READING" keeps
• If this does not solve the problem, the connected Android
flashing.
device does not support [BROWSE MODE]. ( 13)
Playback is intermittent Turn off the power saving mode on the Android device.
or sound skips.
• Reconnect the Android device.
"ANDROID ERROR"/
• Restart the Android device.
"NA DEVICE"