Cellular And Gps Antennas; Potential Issues You May Encounter - OnStar liveon Owner's Manual

Languages
The OnStar system can be programmed to respond in French or Spanish; just
push the button and ask for an Advisor. OnStar Advisors can speak French
or Spanish.
Your Vehicle's Factory Mirror
After installation, we recommend that you retain your old, now-detached factory
mirror. This will help restore your vehicle to its original condition should you decide
to sell or dispose of your vehicle but wish to keep your OnStar system for another
vehicle. In certain cases, reinstallation of your original factory mirror may not always
be possible. Please see your installer for details.

Potential Issues You May Encounter

Red System Status Light and Flashing Alerts Icon
If this condition appears, press the
OnStar system check.
Some OnStar services are disabled after five days
OnStar cannot perform audio alerts or Stolen Vehicle Assistance after the vehicle
has been off continuously for five days.
Global Positioning System (GPS)
• Obstruction of the GPS can occur in a large city with tall buildings, in parking
garages, around airports, in tunnels, in underpasses or in an area with very
dense trees. If GPS signals are not available, the OnStar system should still
operate to call OnStar. However, the OnStar Center could have difficulty
identifying the exact location. The Advisors may ask you to hold while the
vehicle location is updated.
• In emergency situations, OnStar can use the last stored GPS location to send to
emergency responders.
• A temporary loss of GPS can cause loss of the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a verbal route or may ask for a call
back after the vehicle is driven into an open area.
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button and ask the Advisor to perform an

Cellular and GPS Antennas

Avoid placing items over or near the mirror, both inside and outside the vehicle,
to prevent blocking cellular reception and GPS signal reception. Also, interference
can be caused by hanging items, such as decorations, air fresheners, etc., from
the mirror. Cellular reception is required for OnStar to send remote signals to
the vehicle.
"Unable to Connect to OnStar" Message
You will hear this message if there is limited cellular coverage or the cellular
network has reached maximum capacity. Push the
or try again after driving a few miles into another cellular area.
button to try the call again,
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