Epson AL-M320DN User Manual page 83

AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Troubleshooting
Statuses and handling methods (status monitor messages in bold)
Reboot to apply settings
A setting item that is not enabled unless the printer is restarted has been changed.
Turn the printer on and off, or do a reset all.
Can't Print
The print data is deleted because it is incorrect. Make sure the appropriate paper
size and printer driver are used.
Collate Disabled
The print data is deleted because it is incorrect. Make sure the appropriate paper
size and printer driver are used.
Printing by specifying the number of copies is no longer possible due to a lack of
memory (RAM). If this warning appears, print only one copy at a time.
Image Optimum
There is insufficient memory to print the page at the specified print quality. The
printer automatically lowers the print quality so that it can continue printing. If the
quality of the printout is not acceptable, try simplifying the page by limiting the
number of graphics or reducing the number and size of fonts.
Need Memory
The printer has insufficient memory to complete the current print job.
To prevent this problem from recurring, reduce the resolution of the image to be
printed.
Service Req
A controller error or a print engine error has been detected. Turn off the printer.
Wait at least a few seconds, then turn it back on. If the error still appears, write
down the error number listed on the status monitor (Cffff/Exxx), turn off the
printer, unplug the power plug, and then contact a qualified service
representative.
F/W Update: Error
The firmware update failed. Turn the power off and on, and then try to update
again.
Recovery Mode
Because the firmware update failed, the printer started in recovery mode. Use the
steps below to try to update the firmware again.
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