Troubleshooting - Motorola GTX User Manual

Important General Safety Information
32

TROUBLESHOOTING

If you cannot communicate with your two-way radio, try the follow-
ing steps:
1. Checking the radio
•
Be sure the radio is turned on and the mode selector is in the
proper position.
2. Check the accessories
•
Check that the radio problem is not caused by accessories
improperly connected.
3. Review the user guide
•
Review your user guide to ensure proper radio use.
4. Additional troubleshooting
•
After following the above steps, if your radio still exhibits a prob-
lem, review your service agreement and call the applicable
Motorola service representative. Be prepared to provide the
product model number and the unit's serial number.
Self Test Failure
•
In case of self test failure, the invalid continuous tone is
sounded. If the radio still does not pass the self check, a problem
may exist in the radio. Contact the nearest Motorola service rep-
resentative.
N OTE: The power-up self check verifies that the radio's microprocessor-based
systems are working, but it does not check all the RF components, nor
does it check the operation of all customer-specific features. Motorola
recommends that the functioning of the radio be checked periodically
by an authorized Motorola service representative.