Ricoh MP C4503 Technical Bulletin page 399

echnical ulletin
T B
PAGE: 2/2
Model: Date: No.:
MET-C1b 19-Jan-15 RD147130
Applicable Models: D146/D147, D176/D177, D200/D201/D202, D249/D250/D251,
D182/D183/D184
Cause
Smart Operation Panel uses the device's network function via a USB cable between Smart
Operation Panel and the device when it connects to the network. For this communication,
Smart Operation Panel obtains the IP address from the DHCP service on the device's
controller.
Because of the slow booting of the controller, Smart Operation Panel starts obtaining the
IP address before the connection between Smart Operation Panel and the device is
completely established. In addition, the process for retrying to obtaining the IP address
does not work properly. This results in Smart Operation Panel being unable to connect to
the network.
Workaround:
Rebooting the device might solve the problem. The USB connection between Smart
Operation Panel and the device is affected by the timing of when the Android OS
establishes that connection, but the details about the process of establishing the
connection are not clear.
Solution
Update the "CheetahSystem" firmware on the following machines to v1.37 or newer if the
symptom occurs:
- For US, European, and Asian (except for Chinese and Taiwanese) models: D1501457W
- For Chinese and Taiwanese models: D1501440W