Related Manuals for Canon imageRUNNER ADVANCEC3530 Series
Summary of Contents for Canon imageRUNNER ADVANCEC3530 Series
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Page 1: Trouble Shooting Guide
Trouble Shooting Guide imageRUNNER ADVANCE C3530 Series September, 2017 OIP Field Quality Assurance Div. - Page 2 New Arrival Information [Regarding Troubleshooting Guide] Please be advised of the release of Troubleshooting Guide for imagaRUNNER ADVANCE C3530 Series. Troubleshooting Guide is a booklet compiled from FAQs issued by Canon Inc. [Additional case(s)] There is no additional case at September, 2017.
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Page 3: Table Of Contents
Contents Image Faults......................1 Poor image which is round weak density / poor image which is weak density band, they occur due to using left paper in a low-humidity environment..............1 Image blanking on the trailing edge of the second side of sheet with heavy paper under a low humidity environment........................3 Image blanking on the leading edge of sheet with heavy paper under a low temperature environment............................. -
Page 4: Image Faults
Image Faults Copier Color | iR-ADV C3530/C3525/C3520 Series | Poor image which is round weak density / poor image which is weak density band, they occur due to using left paper in a low- humidity environment. [Symptom] Poor image which is round weak density [a] or poor image which is weak density band [b] may occur when a high density image is printed out with the paper which is left outside of the machine in a low-humidity environment. - Page 5 a-6) Set media as duplicated paper type and then output the image having shown the symptom and check that the symptom does not occur. If the symptom does not improve sufficiently, reduce the setting value in the step a-5) by "3" at a time up to "18" until the symptom improves enough.
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Page 6: Image Blanking On The Trailing Edge Of The Second Side Of Sheet With Heavy Paper Under A Low Humidity Environment
Copier Color | iR-ADV C3530/C3525/C3520 Series | Image blanking on the trailing edge of the second side of sheet with heavy paper under a low humidity environment [Symptom] When a heavy paper is used under a low humidity environment, image blanking [a] may occur on the trailing edge of the second side of the sheet. - Page 7 b-1) Increase the setting value of Service mode (Lv2) > Mode List > COPIER > Adjust > HV-TR > [B2TR-LNG]. Change of the adjustment value by "1" extends the range where trail edge weak bias is applied 0.1mm. The range of setting is from "-100" to "+100" ("0" by default). [Caution] The change of this setting that lowers the secondary transfer voltage of the paper trailing edge part (the range of correction amount) of all the output sheets may result in a mottling image with a high density image.
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Page 8: Image Blanking On The Leading Edge Of Sheet With Heavy Paper Under A Low Temperature Environment
Copier Color | iR-ADV C3530/C3525/C3520 Series | Image blanking on the leading edge of sheet with heavy paper under a low temperature environment [Symptom] When a heavy paper is used under a low temperature environment, image blanking [a] may occur on the leading edge. This symptom does not occur when the leading edge margin is 4mm or more. - Page 9 [Caution] The change of this setting that lowers the secondary transfer voltage of the paper leading edge part (the range of correction amount) of all the output sheets may result in a mottling image with a high density image. b-2) Output the image having shown the symptom, and check that the symptom does not occur. If the symptom has not improved sufficiently, fine-tune the setting values in the steps b-1) c) Lower the secondary transfer voltage applied to leading edge with customized settings.
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Page 10: Malfunction
Malfunction Copier Color | iR-ADV C3330/C3325/C3320 Series | Copier Color | iR-ADV C3530/C3525/C3520 Series | Copier Color | iR-ADV C5560/C5550/C5540/C5535 Series | Measures when paper is not stapled (corner/double) after installation (Inner Finisher-G1/H1/K1) [Symptom] In operation of stapling (corner/double) after installation of Inner Finisher, paper may not be stapled. [Cause] When installing Inner Finisher, distortion may occur in Inner Finisher. - Page 11 2) Remove the paper from the delivery outlet of Inner Finisher and perform stapling (corner/double) operation to check that the symptom no longer occurs. If the symptom does not improve, then check other factors.
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Page 12: Noise/Odor
Noise/Odor Copier Color | iR C3025/C3020 Series | Copier Color | iR-ADV C3330/C3325/C3320 Series | Copier Color | iR-ADV C3530/C3525/C3520 Series | Noise (an abnormal noise from meshing failure of tooth)/ toner soiling inside the machine / stained images due to disengagement between gears in the waste toner drive assembly [Symptom] The noise (the abnormal noise of meshing failure of tooth) from the waste toner drive assembly, toner soil in the machine or... - Page 13 21T gear [2] may not be fixed firmly [b] when it is attached to the laser wiper guide. If the gear is not fixed firmly, fit again the 21T gear [2] in the position until it clicks and make the shaft visible [c]. 4) Mount the left cover (upper) and then close the front cover.
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Page 14: Error Code
Error Code Copier Color | iR-ADV C3530/C3525/C3520 Series | Copier Color | iR-ADV C355/C255 series | Copier Color | iR-ADV C5560/C5550/C5540/C5535 Series | Copier Color | iR-ADV C7580/C7570/C7565 Series | Measure against E674-0100 [Symptom] E674-0100 may occur when FAX clearing and job canceling are executed. [Cause] When a job manipulation such as FAX job cancelation is executed just after the performance of All CLEAR of FAX (Service Mode >...