Error Code; Measure Against E674-0100 - Canon imageRUNNER ADVANCEC3530 Series Troubleshooting Manual

Error Code

Copier Color | iR-ADV C3530/C3525/C3520 Series |
Copier Color | iR-ADV C355/C255 series |
Copier Color | iR-ADV C5560/C5550/C5540/C5535 Series |
Copier Color | iR-ADV C7580/C7570/C7565 Series |

Measure against E674-0100

[Symptom]
E674-0100 may occur when FAX clearing and job canceling are executed.
[Cause]
When a job manipulation such as FAX job cancelation is executed just after the performance of All CLEAR of FAX (Service Mode
> Mode List > FAX > Clear > ALL) in a state that FAX jobs still remain, the data inconsistencies of FAX history data are detected
at the time of turning ON/OFF main power supply of the engine and then that results in the above symptom.
[Service work]
When E674-0100 continuously occurs even the main power supply of engine has been turned OFF/ON , execute again "Service
Mode > Mode List > FAX > Clear > ALL" and then turn OFF/ON the main power supply without job manipulations.
[Caution]
Make sure that no FAX job remains when executing ALL CLEAR of FAX.
Previous FAX communication information will be deleted when turning OFF/ON the main power supply after the FAX CLEAR.
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