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The sound quality of a call is poor
• Ensure that you are not blocking the internal
antenna on top of the device.
• When you are in areas with weak signals, you
may lose reception. Move to another area and
try again.
The battery does not charge properly or
sometimes your device turns itself off while
charging
• Disconnect the device from the charger,
remove and reinstall the battery, and try
charging again.
• The battery terminals may be dirty. Wipe both
gold-coloured contacts with a clean, soft cloth
and try charging the battery again.
• If the battery no longer charges completely,
dispose of the old battery properly and replace
it with a new battery.
Your device is hot to the touch
When you use several applications at once, your
device requires more power and may heat up.
This is normal and should not affect your device's
lifespan or performance.
Your device prompts you to delete some
data
The available memory is low. Move your data to a
memory card or delete old items from
applications.
An application is frozen (will not respond)
1. Press and hold [MENU] to open the
application list.
2. Scroll to the application that is frozen and
press [C] and then <Yes>.
3. Launch the application again.
You cannot find a Bluetooth-enabled device
• Ensure that both devices have activated the
Bluetooth wireless feature.
• Ensure that the distance between the devices
is not more than 10 metres and that they are
not separated by walls or other obstacles.
• Ensure that each device's visibility is not set to
Hidden.
• Ensure that both devices are compatible with
Bluetooth wireless technology.
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