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Summary of Contents for Samsung GT-I8550L
- Page 1 GT-I8550L User Manual www.samsung.com...
- Page 2 • A pplications and their functions may vary by country, region, or hardware specifications. Samsung is not liable for performance issues caused by applications from any provider other than Samsung. • S amsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software.
- Page 3 No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.
- Page 4 About this manual Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ™ ™ ™ ™ ™ • T he Android logo, Google , Google Maps , Google Mail , YouTube , Google Play ™...
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Page 5: Table Of Contents
Table of Contents Getting started Setting up accounts Transferring files Device layout Securing the device Buttons Upgrading the device Package contents Installing the SIM or USIM card and battery Communication Charging the battery Phone Inserting a memory card Turning the device on and off Contacts Messaging Holding the device... - Page 6 YouTube More settings FM Radio Home screen mode Blocking mode Sound Application & media stores Display Storage Play Store Power saving mode Samsung Apps Battery Application manager Utilities Location services Lock screen Memo Security S Planner Language and input Clock...
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Page 7: Getting Started
Getting started Device layout Earpiece Front camera Proximity sensor Power button Touch screen Home button Menu button Back button Multipurpose jack Microphone Headset jack GPS antenna Flash Volume button Rear camera Speaker Back cover Main antenna... -
Page 8: Buttons
Getting started • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • D o not use a screen protector. This causes sensor malfunctions. • D o not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water. -
Page 9: Package Contents
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • O ther accessories may not be compatible with your device. -
Page 10: Installing The Sim Or Usim Card And
Getting started Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. Only microSIM cards work with the device. Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. - Page 11 SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
- Page 12 Getting started Removing the SIM or USIM card and battery Remove the back cover. Pull out the battery. Pull out the SIM or USIM card.
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Page 13: Charging The Battery
Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the device by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. - Page 14 • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
- Page 15 Getting started Checking the battery charge status When you charge the battery while the device is off, the following icons will show the current battery charge status: Charging Fully charged Reducing the battery consumption Your device provides options that help you save battery power. By customising these options and deactivating features in the background, you can use the device longer between charges: •...
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Page 16: Inserting A Memory Card
Getting started Inserting a memory card Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. - Page 17 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
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Page 18: Turning The Device On And Off
Getting started Turning the device on and off When turning on the device for the first time, follow the on-screen instructions to set up your device. Press and hold the Power button for a few seconds to turn on the device. •... -
Page 19: Locking And Unlocking The Device
Getting started Locking and unlocking the device When not in use, lock the device to prevent unwanted operation. Pressing the Power button turns off the screen and puts the device into lock mode. The device automatically gets locked if it is not used for a specified period. To unlock the device, press the Power button or the Home button when the touch screen is turned off, tap anywhere on the screen, and then flick your finger in any direction. -
Page 20: Basics
Basics Indicator icons The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are most common. Icon Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected... -
Page 21: Using The Touch Screen
Basics Using the touch screen Use only fingers to use the touch screen. • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • D o not allow the touch screen to contact water. The touch screen may malfunction in humid conditions or when exposed to water. - Page 22 Basics Dragging To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage, map, or image to zoom in a part. Double-tap again to return.
- Page 23 Basics Flicking Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts. Pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
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Page 24: Control Motions
Basics Control motions Simple motions allow easy control of the device. Before using motions, make sure the motion feature is activated. On the Home screen, tap Apps → Settings → Motion, and then drag the Motion switch to the right. Excessive shaking or impact to the device may result in unintended inputs. - Page 25 Basics Picking up When you pick up the device after it has been idle for some time or when the screen has turned off, it vibrates if you have missed calls or new messages. Turning over Turn over the device to mute ringtone, pause media playback, or mute the FM radio (when using the speaker).
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Page 26: Notifications
Basics Shaking • S hake the device to search for Bluetooth devices. • S hake the device to update the list of emails or information from Yahoo News, Yahoo Finance, or AccuWeather. Updates will not work for widgets on the Home screen. Notifications Notification icons appear on the status bar at the top of the screen to report missed calls, new messages, calendar events, device status, and more. -
Page 27: Home Screen
Basics • B luetooth: Activate or deactivate the Bluetooth feature. • M obile data: Activate or deactivate the data connection. • B locking mode: Activate or deactivate blocking mode. In blocking mode, the device will block notifications. To select which notifications will be blocked, tap Settings → Blocking mode. - Page 28 Basics Moving an item Tap and hold an item and drag it to a new location. To move it to another panel, drag it to the side of the screen. Removing an item Tap and hold an item, and drag it to the rubbish bin that appears at the top of the Home screen.
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Page 29: Using Applications
Basics Using applications This device can run many different types of applications, ranging from media to Internet applications. Opening an application On the Home screen or the Applications screen, select an application icon to open it. Opening from recently-used applications Press and hold the Home button to open the list of recently-used applications. -
Page 30: Help
Pinch on the screen, tap and hold a panel preview, and then drag it to a new location. Installing applications Use application stores, such as Samsung Apps, to download and install applications. Uninstalling applications → Uninstall, and then select an application to uninstall it. -
Page 31: Entering Text
Basics Entering text Use the Samsung keyboard or the voice input feature to enter text. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Changing the keyboard type Tap any text field, open the notifications panel, tap Choose input method, and then select the type of keyboard to use. - Page 32 Basics Handwriting → tap Tap and hold , and then write a word with a finger. Suggested words appear as characters are entered. Select a suggested word. Use handwriting gestures to perform actions, such as editing or deleting characters → and inserting spaces.
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Page 33: Connecting To A Wi-Fi Network
Basics Connecting to a Wi-Fi network Connect the device to a Wi-Fi network to use the Internet or share media files with other devices. (p. 87) Turning Wi-Fi on and off Open the notifications panel, and then tap Wi-Fi to turn it on or off. Turn off Wi-Fi to save the battery when not in use. -
Page 34: Setting Up Accounts
Basics Setting up accounts Google applications, such as Play Store, require a Google account, and Samsung Apps requires a Samsung account. Create Google and Samsung accounts to have the best experience with the device. Adding accounts Follow the instructions that appear when opening a Google application without signing in to set up a Google account. - Page 35 Connecting with Samsung Kies Samsung Kies is a computer application that manages media libraries, contacts, and calendars, and syncs them with Samsung devices. Download the latest Samsung Kies from the Samsung website. Connect the device to the computer using the USB cable.
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Page 36: Securing The Device
Basics Securing the device Prevent others from using or accessing personal data and information stored in the device by using the security features. The device requires an unlock code whenever unlocking it. Setting a face unlock On the Applications screen, tap Settings → Lock screen → Screen lock → Face unlock. Fit your face in the frame to be captured. -
Page 37: Upgrading The Device
Turn on the screen by pressing the Power button or the Home button, and enter the unlock code. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Upgrading the device The device can be upgraded to the latest software. -
Page 38: Communication
Communication Phone Use this application to make or answer a call. Tap Phone on the Applications screen. Making calls Making a call Use one of the following methods: • K eypad: Enter the number using the keypad, and then tap . •... - Page 39 Communication Finding contacts Enter a name, phone number, or email address to find a contact in the contacts list. As characters are entered, predicted contacts appear. Select one to place a call to it. Making an international call Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap .
- Page 40 Communication Adding contacts To add a phone number to the contacts list from the keypad, enter the number and tap Add to Contacts. Viewing call logs Tap Logs to view the history of incoming and outgoing calls. → View by, and then select an option. To filter a call log, tap Fixed dialling number The device can be set to restrict outgoing calls only to numbers with specified prefixes.
- Page 41 Communication Receiving calls Answering a call When a call comes in, drag outside the circle, or press the headset button. If the call waiting service is active, another call can be made. When the second call is answered, the first call is put on hold. Rejecting a call When a call comes in, drag outside the circle, or press and hold the headset button.
- Page 42 Communication Ending a call Tap End call to end a call. Or press the headset button. Video calls Making a video call Enter the number or select a contact from the contacts list, and then tap to make a video call.
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Page 43: Contacts
Communication Swapping images Drag an image of either party onto the other party’s image to swap the images. Contacts Use this application to manage contacts, including phone numbers, email addresses, and others. Tap Contacts on the Applications screen. Managing contacts Creating a contact and enter contact information. - Page 44 Communication Editing a contact Select a contact to edit, and then tap Deleting a contact → Delete. Setting a speed dial number → Speed dial setting, select a speed dial number, and then select a contact for it. To remove a speed dial number, tap and hold it, and then tap Remove. Searching for contacts Use one of the following search methods: •...
- Page 45 → Merge with Samsung. Contacts synced with Samsung Contacts appear with in the contacts list. If a contact is added or deleted on the device, it is also added to or deleted from Samsung Contacts, and vice versa. Importing contacts →...
- Page 46 Communication Favourite contacts , and then take one of the following actions: • S earch: Search for contacts. • A dd to Favorites: Add contacts to favourites. • R emove from Favorites: Remove contacts from favourites. • G rid view / List view: View contacts in grid or list form. Contact groups Adding contacts to a group .
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Page 47: Messaging
Communication Messaging Use this application to send text messages (SMS) or multimedia messages (MMS). Tap Messaging on the Applications screen. You may incur additional charges for sending or receiving messages while you are outside your home service area. For details, contact your service provider. Sending messages , add recipients, enter a message, and then tap Use the following methods to add recipients:... -
Page 48: Email
Communication Viewing incoming messages Incoming messages are grouped into message threads by contact. Select a contact to view the person’s message. Listening to a voice message Tap and hold 1 on the keypad, and then follow the instructions from your service provider. Email Use this application to send or view email messages. -
Page 49: Google Mail
Communication Reading messages Select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Reply to the message. Forward the message. Delete the message. Add this email address to the contacts list. - Page 50 Communication Sending messages In any mailbox, tap , enter recipients, a subject, and a message, and then tap → Attach picture to attach images. → Attach video to attach videos. → Add Cc/Bcc to add more recipients. → Save draft to save the message for later delivery. →...
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Page 51: Talk
Communication Talk Use this application to chat with others via Google Talk. Tap Talk on the Applications screen. This application may not be available depending on the region or service provider. Public profile Tap the account ID at the top of the friends list to change the availability status, image, or status message. -
Page 52: Google
Tap ChatON on the Applications screen. This application may not be available depending on the region or service provider. Create the buddies list by entering phone numbers or email addresses of Samsung accounts, or selecting buddies from the list of suggestions. -
Page 53: Web & Network
Web & network Internet Use this application to browse the Internet. Tap Internet on the Applications screen. Viewing webpages Tap the address field, enter the web address, and then tap Go. to share, save, or print the current webpage while viewing a webpage. Opening a new page →... -
Page 54: Chrome
Web & network History → History to open a webpage from the list of recently-visited webpages. To clear the → Clear history. history, tap → History → Most visited to open a webpage from the list of most visited webpages. Saved pages →... -
Page 55: Bluetooth
• D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. To activate Bluetooth, on the Applications screen, tap Settings → Bluetooth, and then drag... -
Page 56: Allshare Play
To use this application, you must sign in to your Samsung account and register two or more devices as file servers. The registration methods may vary depending on the device type. To →... - Page 57 Web & network Sharing files Select a device or web storage, select a file, tap , and then use the following options: • G roup Play: Share screens with multiple other devices that are connected to the same Wi-Fi network. •...
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Page 58: Group Play
Web & network Group Play Use this application to share images, documents, and music with other devices that are connected to the same Wi-Fi network. Tap Group Play on the Applications screen. This application may not be available depending on the region or service provider. Sharing files Tap Share picture, Share document, or Share music, select the files to share, and then tap Done. -
Page 59: Music Player
Media Music Player Use this application to listen to music. Tap Music Player on the Applications screen. • S ome file formats are not supported depending on the device’s software version. • S ome files may not play properly depending on the encoding used. Playing music Select a music category, and then select a song to play. -
Page 60: Camera
Media Setting a song as ringtone → Set as → Phone ringtone. To use the currently-playing song as ringtone, tap Creating playlists Make an own selection of songs. → Create playlist. Enter a title and tap OK. Tap Add music, Tap Playlists, and then tap select songs to include, and then tap Done. - Page 61 Media Taking photos Taking a photo Tap the image on the preview screen where the camera should focus. When the subject is in focus, the focus frame turns green. Tap to take the photo. Switch between the Indicates which front and rear storage is in use.
- Page 62 Media • A utumn colour: Use this setting for red-shifted background scenery. • T ext: Use this setting for books or posters. • C andlelight: Use this setting for images of bright light against a dark background. •...
- Page 63 Media Taking videos Taking a video Slide the still-video switch to the video icon, and then tap to take a video. To stop recording, tap • M anual focus is not available in video mode. • T he zoom function may not be available when recording at the highest resolution. Recording mode Switch between the Indicates which...
- Page 64 Media to change recording mode. • N ormal: Use this mode for normal quality. • L imit for MMS: Use this mode to lower quality for sending via messaging. Zooming in and out Use one of the following methods: •...
- Page 65 Media Configuring settings for Camera to configure settings for Camera. Not all of the following options are available in both still camera and video camera modes. The available options vary depending on the mode used. • E dit shortcuts: Reorganise shortcuts to frequently-used options. •...
- Page 66 Media • T imer: Use this for delayed-time shots. • R esolution: Select a resolution. Use higher resolution for higher quality. But it takes up more memory. • W hite balance: Select an appropriate white balance, so images have a true-to-life colour range.
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Page 67: Gallery
Media Gallery Use this application to view images and videos. Tap Gallery on the Applications screen. • S ome file formats are not supported depending on the software installed on the device. • S ome files may not play properly depending on how they are encoded. Viewing images Launching Gallery displays available folders. - Page 68 • B uddy photo share: Send the image to a person whose face is tagged in the image. • P rint: Print via a USB or Wi-Fi connection. The device is only compatible with some Samsung printers. • R ename: Rename the file.
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Page 69: Video Player
Media Sharing images Use one of the following methods: → Select item, select images, and then tap • I n a folder, tap to send them to others. • W hen viewing an image, tap to send it to others or share it via social network services. Setting as wallpaper →... -
Page 70: Youtube
Media Deleting videos → Delete, select videos by ticking, and then tap Delete. Sharing videos → Share via, select videos by ticking, tap Done, and then select a sharing method. YouTube Use this application to watch videos from the YouTube website. Tap YouTube on the Applications screen. -
Page 71: Fm Radio
Media Sharing videos Select the video to view, tap , and then select a sharing method. Uploading videos Select your account, tap , select a video, enter information for the video, and then tap FM Radio Listen to music and news on the FM radio. To listen to the FM radio, you must connect a headset, which serves as the radio antenna. - Page 72 Media Scanning radio stations → Scan, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list and tap to return to the FM radio screen. Adding stations to the favourites list Scroll to a radio station, and then tap to add the station to the favourites list.
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Page 73: Application & Media Stores
Application & media stores Play Store Use this application to purchase and download applications and games that are able to run on the device. Tap Play Store on the Applications screen. This application may not be available depending on the region or service provider. Installing applications Browse applications by category, or tap to search with a keyword. -
Page 74: Samsung Apps
Application & media stores Samsung Apps Use this application to purchase and download dedicated Samsung applications. For more information, visit www.samsungapps.com . Tap Samsung Apps on the Applications screen. This application may not be available depending on the region or service provider. -
Page 75: Utilities
Utilities Memo Use this application to record important information to save and view at a later date. Tap Memo on the Applications screen. Composing memos , enter a memo, and then tap Save. → To change the background colour, tap →... - Page 76 • : Lock the memo so that others cannot view it. • : Print the memo via a USB or Wi-Fi connection. The device is only compatible with some Samsung printers. S Planner Use this application to manage events and tasks.
- Page 77 Utilities Invite others to the event by sending a message or email. Enter the phone number or email address to the Participants field, or tap to open the contacts list. Attach a map showing the location of the event. Enter the location in the Location field, tap next to the field, and then pinpoint the precise location by tapping and holding on the map that appears.
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Page 78: Clock
Utilities Clock Use this application to set alarms, check the time in any location in the world, measure the duration of an event, set a timer, or use as the desk clock. Tap Clock on the Applications screen. Turn this alarm on or off. Alarm Setting alarms Tap Create alarm, set a time for the alarm to go off, select days for the alarm to repeat, and... - Page 79 Utilities Deleting alarms Tap and hold the alarm, and then tap Delete. World clock Creating clocks Tap Add city, and then enter a city name or select a city from the cities list. To apply summer time, tap and hold a clock, and then tap DST settings. Deleting clocks →...
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Page 80: Calculator
Utilities Calculator Use this application for simple or complex calculations. Tap Calculator on the Applications screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen → Scientific calculator. rotation is disabled, tap To see calculation history, tap to hide the keypad. -
Page 81: Google
Utilities Playing voice memos Select a voice memo to play. • : Adjust the playback speed. • : Trim the voice memo. • : Adjust the volume by dragging the volume bar up or down. • : Stop playback. •... -
Page 82: Voice Search
Utilities Search scope → Settings → Phone search, and then tick the To select what applications to search, tap items to search for. Google Now Launch Google search to view Google Now cards that show the current weather, public transit info, your next appointment, and more when you are most likely to need it. Join Google Now when opening Google search for the first time. -
Page 83: Downloads
Utilities In a folder, tap , and then use one of the following options: • C reate folder: Create a folder. • D elete: Delete files or folders. • S earch: Search for files. • V iew by: Change the view mode. •... -
Page 84: Travel & Local
Travel & local Maps Use this application to pinpoint the location of the device, search for places, or get directions. Tap Maps on the Applications screen. This application may not be available depending on the region or service provider. Searching for locations , enter an address, and then tap . -
Page 85: Local
Travel & local Getting directions for a destination , and then select a method to enter starting and ending locations: • M y current location: Use current location for starting location. • C ontacts: Select from the contacts list. •... -
Page 86: Navigation
Travel & local Navigation Use this application to search for a route to a destination. Tap Navigation on the Applications screen. • N avigation maps, your current location, and other navigational data may differ from actual location information. You should always pay attention to road conditions, traffic, and any other factors that may affect your driving. -
Page 87: Settings
Settings About Settings Use this application to configure the device, set application options, and add accounts. Tap Settings on the Applications screen. Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. To use options, tap •... -
Page 88: Bluetooth
Settings Setting Network notification The device can detect open Wi-Fi networks and display an icon on the status bar to notify when available. On the Settings screen, tap Wi-Fi → → Advanced and tick Network notification to activate this feature. Wi-Fi Direct Wi-Fi Direct connects two devices directly via a Wi-Fi network without requiring an access point. -
Page 89: More Settings
• B luetooth tethering: Use the Bluetooth tethering to share the device’s mobile network connection with computers via Bluetooth. • H elp: Learn more about USB, Wi-Fi, and Bluetooth tethering. Set up and connect to virtual private networks (VPNs). Kies via Wi-Fi Connect the device to Samsung Kies via a Wi-Fi network. -
Page 90: Home Screen Mode
Settings Home screen mode Select a Home screen mode (basic or easy). Blocking mode Select which notifications will be blocked or set to allow notifications for calls from specified contacts in blocking mode. Sound Change settings for various sounds on the device. •... -
Page 91: Display
Settings Display Change the settings for the display. • W allpaper: – Home screen: Select a background image for the Home screen. – Lock screen: Select a background image for the locked screen. – Home and lock screens: Select a background image for the Home screen and the locked screen. -
Page 92: Storage
Settings Storage View memory information for your device and memory card, or format a memory card. Formatting a memory card permanently deletes all data from it. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. -
Page 93: Location Services
Settings Location services Change settings for location information permissions. • U se wireless networks: Set the device to use Wi-Fi and/or mobile networks for finding the current location. • U se GPS satellites: Set the device to use the GPS satellite for finding the current location. •... -
Page 94: Security
• R emote controls: Set the device to allow control of your lost or stolen device remotely via the Internet. To use this feature, you must sign in to your Samsung account. – Account registration: Add or view your Samsung account. -
Page 95: Language And Input
Settings • M ake passwords visible: By default, the device hides passwords for security. Set the device to display passwords as they are entered. • D evice administrators: View device administrators installed on the device. You can allow device administrators to apply new policies to the device. - Page 96 – Character preview: Set the device to display a large image of each character tapped. – Key-tap sound: Set the device to sound when a key is touched. • T utorial: Learn how to enter text with the Samsung keyboard. • R eset settings: Reset Samsung keyboard settings.
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Page 97: Backup And Reset
Settings Voice search • L anguage: Select a language for the voice recognition. • S peech output: Set the device to provide voice feedback to alert you to the current action. • B lock offensive words: Hide offensive words from voice search results. •... -
Page 98: Add Account
Settings Add account Add email or SNS accounts. Motion Activate the motion recognition feature and change the settings that control motion recognition on your device. • S mart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device. -
Page 99: Accessibility
Settings • A utomatic time zone: Set the device to receive time zone information from the network when you move across time zones. • S elect time zone: Set the home time zone. • U se 24-hour format: Display time in 24-hour format. •... -
Page 100: Developer Options
Settings – Listen to an example: Listen to the spoken text for an example. – Driving mode: Activate driving mode to set the device to read contents aloud and specify applications to use in driving mode. • E nhance web accessibility: Set applications to install web scripts to make their web content more accessible. -
Page 101: About Device
Settings • S how screen updates: Set the device to flash areas of the screen when they are updated. • W indow animation scale: Select a speed for opening and closing pop-up windows. • T ransition animation scale: Select a speed for switching between screens. •... -
Page 102: Troubleshooting
• R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, take it to your local Samsung Service Centre. - Page 103 Troubleshooting Your device freezes or has fatal errors If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for 8-10 seconds.
- Page 104 Troubleshooting Audio quality is poor • E nsure that you are not blocking the device’s internal antenna. • W hen you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. When dialling from contacts, the call is not connected •...
- Page 105 Contact a Samsung Service Centre. Error messages appear when opening music files Some music files may not play on your Samsung device for a variety of reasons. If you receive error messages when opening music files on your device, try the following: •...
- Page 106 • I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installed on your computer.
- Page 107 Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. www.samsung.com English (LTN). 05/2013. Rev. 1.0...