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Your device does not show a signal (no bars
next to the network icon)
• If you just turned on the device, wait about 2
minutes for your device to find the network and
receive a signal.
• You may not be able to receive a signal in
tunnels or elevators. Move to an open area.
• You may be between service areas. You
should receive a signal when you enter a
service area.
You forgot a security code, PIN, or PUK
The default lock code is 00000000. If you forget
or lose this or another code, contact the seller or
your service provider.
Your display shows white lines
The display may show white lines if you have
turned the device on after a long period of disuse
or if you removed the battery without first turning
off the device. The display should correct itself in
a short time.
b
You enter a number, but the call is not
dialled
• Ensure that you have pressed [
• Ensure that you have accessed the right
cellular network.
• Ensure that you have not set call barring for the
phone number.
You select a contact to call, but the call is
not dialled
• Ensure that the correct number is stored in the
contact information.
• Re-enter and save the number, if necessary.
Another caller cannot hear you speaking
• Ensure that you are not blocking the built-in
microphone.
• Move the built-in microphone closer to your
mouth.
• If using a headset, ensure that it is properly
connected.
].
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