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PROBLEM
The Easy Spray
Mop will not turn-on.
Easy Spray
Steam Mop
™
will not make steam.
Easy Spray
Steam Mop
™
leaves water on the floor.
Easy Spray
Steam Mop
™
left white spot on the
floor.
Floors are cloudy, streaky
or spotty after steaming.
Easy Spray
Steam Mop
TM
is hard to push.
8
TOLL FREE: 1-800-798-7398
POSSIBLE REASONS & SOLUTIONS
Your steam-mop should be securely plugged into an electrical outlet only.
Steam
™
Check your fuse or breaker.
If your unit still doesn't work, give us a call 1-800-798-7398.
Is there water in the water tank? If not, add water to your Steam Mop
following instructions.
Do not leave the steam mop on the floor with a damp cleaning pad.
If you are using tap water, we recommend switching to distilled water.
Make sure that the cap is securely placed on the water tank.
Check to see if the cleaning pad is soaked through. We recommend that
you unplug the unit and replace the cleaning pad.
The cleaning pad may be dirty. Change cleaning pad.
The mop may have been left in one spot for too long.
This may be leftover from past cleaners used on the floor surface.
Uvse the mop a few more times again with a clean pad and see if the
cloudiness is removed. If this does not work, we suggest rinsing the floor
with water, letting it dry and then steam mopping again with a clean pad.
One of more rinses generally removes the residue. A more stubborn case
may require you to rinse the floor with a mix of one part vinegar and two
parts water.
Make sure the cleaning
Check to see if the cleaning pad is excessively dirty. If so, replace with a
clean pad.
pad
is on properly.
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