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Technical Assistance
Troubleshooting
The Phone Does Not Turn On
• Be sure the battery is correctly inserted. See "Step 1:
To Install the Battery" on page 2.
• Recharge or replace the battery. See "Step 3: To
Charge the Battery" on page 4.
No Indication of Charging
When you start charging a battery that is empty or a
battery that has not been used for a long time, it may
take up to 30 minutes before the battery icon appears
in the display.
My Phone Does not Ring When a Call is
Received
Check for Ringer Off (
on the standby screen. Press and hold
Silent Mode.
Check the ringer volume in the
) or Silent Mode (
) icons
to turn off
C
menu.
Settings
Draft for Sony Ericsson -- Preliminary Copy
Grey Menu Options
Grey text indicates a function that is unavailable, for
example due to your subscription or due to a certain
setting which has not been turned on.
My Signal Strength Varies
This is a common occurrence. Transmitters are set in
geographic areas and coverage is not 100% all of the
time. Signal strength varies as you travel between cells.
TTY Active Message Appears When I Attach a
Handsfree Device
This indicates that the phone's TTY setting has been
turned on. Turn off the TTY setting and reattach the
handsfree device. See "TTY Device Compatibility" on
page 65.
My ring volume is too high/too low.
There are two ways to change your ring volume.
• Use the side volume keys to increase (press up) or
decrease (press down) the volume.
Technical Assistance
71
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