Symptoms
I cannot visit the Configuration Page
I cannot establish the Wi-Fi connection between my device
and the client.
Others
Symptoms
The 3G/4G signal indicator is always blinking or does not
light.
About the password
18
Possible Problems/ Solutions
•
Enter the correct address. The default address is
http://192.168.1.1.
•
Only use one network adapter in your PC.
•
Do not use any proxy server.
•
Make sure the Wi-Fi function is active.
•
Refresh network list and select the correct SSID.
•
Check the IP address to make sure your client can
obtain an IP address automatically in the Internet
protocol (TCP/IP) properties.
•
Type the correct network key (Wi-Fi password)
when you connect to the device.
Possible Problems/ Solutions
•
This indicates poor reception. Try moving the router
to another location near the window.
•
For the Wi-Fi connection password, please check
the label on the device.
•
The default password of the Configuration Page is
vivo.
•
If you changed the password and forgot the new
password, you need to restore the device to the
factory default settings.