Troubleshooting And Common Questions - Plantronics WG101/B User Manual

7 troubleshooting and common questions

troubleshooting — microsoft office Communicator usage
My headset doesn't work with
Microsoft Office Communicator.
The sound is distorted or I hear
an echo in the headset.
While on a Microsoft Office
Communicator call, I want to
accept a call from my mobile
phone.
Reconnecting the Bluetooth link
between your headset and USB
adapter.
Talk time performance is
significantly degraded even
after a full recharge.
* Consult Microsoft Office Communicator Help for more information
Plantronics Savi User Guide
Make sure your headset is charged.
Make sure your headset is on and connected.
Press the call control button on your headset.
Fine-tune the listening volume with the call control button.
If the volume is still too low, adjust the listening volume on the PC using Microsoft Office
Communicator*.
Reduce speaking volume on the PC using Microsoft Office Communicator*.
Point microphone towards your chin.
If the distortion is still present, lower the volume using the call control button.
Press the call control button for less than 1 second (this will disconnect the Microsoft Office
Communicator call.) Press the call control button again to connect to your mobile phone.
If you turn on the headset beyond Bluetooth range and then return within it, you may need to re-
establish the Bluetooth link by pressing the USB adapter button.
Battery is wearing out. Contact www.plantronics.com/support for factory service information.
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