Plantronics Savi Office WO300 User Manual
Wireless headset system with optional hl10 lifter
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- User manual (28 pages) ,
- Quick start manual (11 pages) ,
- Quick setup manual (4 pages)
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Summary of Contents for Plantronics Savi Office WO300
- Page 1 Office WO300/WO350 ® Savi Wireless Headset System with Optional HL10 Lifter ™ User Guide...
- Page 2 Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO300/WO350 (WO1 Base and WH300/WH350 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
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Page 3: Table Of Contents
..........17 5 Lifter Set Up (Optional) ........Headset Tones ............. 17 5.1 Installing Lifter ............10 8 Plantronics Software Platform ......5.2 If You Do Not Hear a Dial Tone ......10 ..........Softphone Support 5.3 Additional Parts (if required)........ -
Page 4: Package Contents And Features
PC Talk Button Indicator Light Indicator Light Desk Phone Speaking Volume Configuration Subscription Charging Desk Phone USB Port Switch Button and Indicator Listening Volume Indicator Light Telephone Interface Light Power Cable Jack Jack Handset Lifter Jack Plantronics Savi User Guide... -
Page 5: Savi Headset
WH300 Headset WH350 Headset (Monaural) (Binaural) (One model included in each package - both models shown.) Ear Cushions Savi WH350 Headset Features Headband Indicator Light Volume Up and Down Button Call Control Button Microphone Mute Button Plantronics Savi User Guide... -
Page 6: Hl10 Lifter (Optional)
1.3 HL10 Lifter (Optional) Handset Lifter Arm Ringer Microphone Jack (remove cover) Power Cord Height Switch Accessory Jack HL10 Lifter Additional HL10 Lifter Parts (If Required) Ringer Microphone Extender For Nortel i2004 phones only Plantronics Savi User Guide... -
Page 7: Base Set Up
HL10 lifter. In this configuration, you must press both the headset button on your phone and the call control button on the headset to answer or end calls. Plantronics Savi User Guide... -
Page 8: Headset Set Up
Make sure the front of the microphone faces your 2" mouth. If necessary, twist the microphone slightly so it’s 50.8 mm in the proper position. Do not use forceful twisting motions or try to turn the microphone completely around. Charging Indicator Light Plantronics Savi User Guide... -
Page 9: Configure And Test Call
Replace the handset into the desk phone cradle. For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: plantronics.com/healthandsafety. Plantronics Savi User Guide... -
Page 10: Lifter Set Up (Optional)
When you hear a dial tone, secure the lifter as described in steps 6 though 8. If you hear a dial tone the lifter is set correctly and needs no adjustment. Remove the protective strips from the 3 mounting tapes on the underside of the lifter. Plantronics Savi User Guide... -
Page 11: Additional Parts (If Required)
Slide extender arm onto lifter. Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone. For Nortel i2004 Phones Only Plantronics Savi User Guide... -
Page 12: Pc Set Up
In the animated setup guide located on the CD, select decrease the volume. Step 6.2 Installing Plantronics Software. Click on the graphic of the CD labeled “Plantronics Software”. Follow installation instructions shown on screen. to end the test call, press the call control button on the headset. -
Page 13: Using Your Savi Office Wireless Headset System
Using Your Savi Office Wireless Headset System IMPORtANt It is highly recommended that you install the Plantronics software. Though your Savi Office system will operate without the software it will limit the system’s full capabilities. Indicator Light Powering Up Headset If the headset battery is charged the headset is automatically on. -
Page 14: Placing, Answering And Ending Calls With Pc
Short press (less than one second) (at least 1½ seconds) until the base talk button of the device the base talk button indicator that you want to switch to. light of the desired device becomes solid green. Plantronics Savi User Guide... -
Page 15: Muting The Headset
To see how many headsets are subscribed to the base, refer to this occurs, try to re-subscribe the headset again. the lower left corner of the Plantronics software screen. The first headset is the master headset and the number inside the next headset is the number of guest headsets subscribed to the base. -
Page 16: Setting Default Line To Desk Phone Or Pc
Solid green NOte If in any state, you hold down both the PC and desk phone talk buttons for 1½ seconds both indicator lights will turn solid green and the audio from both devices will be mixed. Plantronics Savi User Guide... -
Page 17: Talk Time
To exit sleep mode, press the headset call control button again for three seconds. Plantronics Savi User Guide... -
Page 18: Plantronics Software Platform
Plantronics Software Platform Softphone Support Plantronics Update Manager Download Plantronics software for remote call answer/end with All required software for Savi Office system can be remotely supported softphones at plantronics.com/software. updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings Remote call answer/end from the Savi headset is available for all such as automatic or manual check for updates. -
Page 19: Plantronics Control Panel
Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Battery Life At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge left in the headset battery. -
Page 20: Applications Tab
Advanced tabs of Device Settings and enter the Applications tab password that you stored in the device. The Applications Tab displays the status of Plantronics support for Select your settings from the Base/Advanced settings various applications such as softphones and media players. The page and lock/unlock each feature as desired. -
Page 21: Preferences Tab
Plantronics contact information. The current Audio Sensing enabled Audio Sensing is a special feature supported by Plantronics version of software and firmware currently running on your system wireless devices that can detect an audio signal at the USB port is also shown here. -
Page 22: Help For Device Settings - Usb Adapter
If you press the talk button when the indicator light is yellow, it will terminate the search for an audio link. **Assumes use of a lifter or EHS cable with desk phone and/or use of a softphone that is supported by Plantronics software. Help for Device Settings - Advanced Anti-Startle Anti-startle provides advanced hearing protection against sudden loud sounds. -
Page 23: Troubleshooting And Common Questions
Base power supply is plugged into a power strip. Plug the power supply into the wall directly. Talk time performance is Battery is wearing out. Call Plantronics at (800) 544-4660 for factory service information or contact significantly degraded even us at plantronics.com/support. - Page 24 No audio connection to PC. Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application. Plantronics Savi User Guide...
- Page 25 For product support contact us at plantronics.com/support. © 2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design. HL10, Savi, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Windows is a registered trademark of Microsoft Corporation. Nortel is a trademark of Nortel Networks. Skype is a registered trademark of Skype Limited. All other trademarks are property of their respective owners.