Troubleshooting; Switching From Headset To Handset When Using The Lifter; Switching From Handset To Headset When Using The Lifter; I Plugged Everything In But The Lights Won’t Come On - Plantronics CS50 User Manual

SWITCHING FROM HEADSET TO HANDSET
WHEN USING THE LIFTER
If during a call you are using your headset and want to switch to
the telephone handset, remove the handset from the Lifter, then
press the Talk Button (20) on your headset. The Lifter will lower
and you will then be able to continue the call using the handset.
SWITCHING FROM HANDSET TO HEADSET
WHEN USING THE LIFTER
If during a call you are using the telephone handset and want to
switch to your headset, press the Talk Button (20) on the headset.
The Lifter will raise and you will be able to continue the call using
your headset.
Replace the telephone handset on the Lifter. When the call is
finished press the Talk Button (20) on your headset. The Handset
Lifter will lower the handset and end the call.

TROUBLESHOOTING

PROBLEM
I plugged everything in but the lights won't come on.
Possible Cause Solution
No power Check that the AC Power Adapter is
connected to the base unit.
Check that the AC Power Adapter is
connected to the mains supply.
Check that the AC Power Adapter is
the model supplied by Plantronics.
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PROBLEM
I cannot hear caller /dial tone.
Possible Cause Solution
CS50 Wireless Check that the telephone is connected
Headset System is to the base unit's Telephone Cable Port.
not connected
Check that the handset is connected to
correctly
the base unit's Handset Cable Port.
Ensure you are in Press the Talk Button to select correct
headset mode mode.
Out of range Walk back into range.
Headset battery Recharge the battery by placing the
is low in the Headset Docking Cradle.
Listen volume Adjust the Listen Volume Control on
too low the headset.
If the volume is still too low, select
another Rx Slide Switch setting (refer
to the Quick Start Guide).
Incorrect Try other Configuration Dial settings on
Configuration Dial the base unit.
setting for your
telephone
PROBLEM
Callers cannot hear me.
Possible Cause Solution
Mute is selected Press the mute button once. The audible
mute indicator should then stop beeping.
Headset microphone Align the headset boom with your mouth.
boom is incorrectly
positioned
Speak volume is Increase the Speak Volume by adjusting
too low the Speak Volume Controls on the base
unit.
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