NetComm Wireless NF18ACV Troubleshooting Manual
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NetComm Wireless NF18ACV Troubleshooting Manual

Wireless troubleshooting guide
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See also: User Manual , Setup Manual
Wireless Troubleshooting guide
First, check whether your mode
If 2.4 GHz and 5 GHz Wi-Fi is turned OFF, it means that your Wi-Fi service is disabled.

Accessing modem/router's web user interface

1
Connect a computer and modem using Ethernet (Yellow) cable.
2
Open a web browser (such as Internet Explorer, Google Chrome or Firefox), type following address into the address
bar and press Enter.
3
http://192.168.20.1
admin
4
Type
in both the User Name and Password fields and click OK.
NF18ACV FAQs
Wireless Troubleshooting Guide
m/router's Wi-Fi is turned ON or not. Check LED light status for 2.4 GHz and 5 GHz Wi-Fi.
NF18ACV FAQs
1 of 15
© NetComm Wireless 2017

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Summary of Contents for NetComm Wireless NF18ACV

  • Page 1 Open a web browser (such as Internet Explorer, Google Chrome or Firefox), type following address into the address bar and press Enter. http://192.168.20.1 admin Type in both the User Name and Password fields and click OK. NF18ACV FAQs 1 of 15 © NetComm Wireless 2017...
  • Page 2 WiFi 2.4GHz/WiFi 5GHz The NF18ACV router allows you to maintain separate wireless settings for both 2.4GHz and 5GHz wireless services. Select the service you will use (or both) and separately configure them using nearly identical configuration pages: 2.4 GHz Wireless Configuration pages...

  • Page 3: Frequently Asked Questions

    Wireless” and press Apply/Save. If you still cannot scan/see the Wi-Fi network name in your client devices, take backup, re-flash the firmware, factory reset the device and reconfigure the modem again. NF18ACV FAQs 3 of 15 © NetComm Wireless 2017...
  • Page 4 Right Click the Wireless symbol on the bottom right of your screen and click “Open Network and Sharing Center”. Start Menu Control Panel Click on the , and go to “ ”. Select View by: Category. Click “View network status and tasks” under “Network and Internet”. 4 of 15 Wireless Troubleshooting Guide © NetComm Wireless 2017...
  • Page 5 "Manage wireless networks” proceed to Step 5 Click . If it is not shown, Remove network from the popup menu. Select your Wi-Fi network name/SSID, right click and select NF18ACV FAQs 5 of 15 © NetComm Wireless 2017...
  • Page 6 Select your wireless network Connect”. and click “ Enter your Wi-Fi security key/password and click OK. You will be connected to the Wi-Fi network (Example: NetComm 8386). 6 of 15 Wireless Troubleshooting Guide © NetComm Wireless 2017...
  • Page 7 Do not forget to disconnect your ethernet cable. Windows 8 / Windows 10 Windows button Click the on the bottom left corner of your screen and click Settings. Network and Internet. Click NF18ACV FAQs 7 of 15 © NetComm Wireless 2017...
  • Page 8 , scroll down to the bottom in the right side and click manage Wi-Fi settings Find your Wi-Fi network name/SSID and click Forget. Navigate back to Network and Internet > Wi-Fi. Make sure Wi-Fi in turned On. 8 of 15 Wireless Troubleshooting Guide © NetComm Wireless 2017...
  • Page 9 In your iPhone, navigate to Settings > Wi-Fi. ( i ) Press the symbol as in the snapshot below and Press Forget this network and then Click the Forget button in the popup dialog. NF18ACV FAQs 9 of 15 © NetComm Wireless 2017...
  • Page 10 In your android phone, navigate to Settings > Connections > Wi-Fi. Press Wi-Fi network name (Example: NetComm 8386) as in the snapshot below and press Forget. Scan for the Wi-Fi network name/SSID and enter new Wi-Fi security key/password again. 10 of 15 Wireless Troubleshooting Guide © NetComm Wireless 2017...
  • Page 11 Scroll down and click “Open Network Preferences…”. Select Wi-Fi and then select the Advanced… button. Select your Wi-Fi network name (Example: NetComm 8386), click “–“ as shown below, check  Remove and OK. NF18ACV FAQs 11 of 15 © NetComm Wireless 2017...
  • Page 12 Enter your Wi-Fi security key/password and click Join to connect to the Wi-Fi network. If you enter an incorrect Wi-Fi security key, a message will appear, and you will be prompted to enter the correct key again. 12 of 15 Wireless Troubleshooting Guide © NetComm Wireless 2017...
  • Page 13 Airport icon again. You should be able to see Tick on your connected Wi-Fi network. After completing the steps above, you should now be connected to your wireless network and able to surf the internet. Please remember to disconnect your ethernet cable. NF18ACV FAQs 13 of 15 © NetComm Wireless 2017...
  • Page 14 Right click “Wireless Connection” connection and 1) click “Properties”, 2) Click “Internet Protocol Version 4 (TCP/IPv4) and 3) Click properties, 4) Click “Obtain an IP address automatically”, 5) Click OK and 6) Click OK again. 14 of 15 Wireless Troubleshooting Guide © NetComm Wireless 2017...
  • Page 15 The 2.4 GHz has lower bandwidth but larger area coverage. Commonly, 2.4 GHz is used to browse internet using mobile client devices such as Laptop, Mobile or Pad. NF18ACV FAQs 15 of 15 © NetComm Wireless 2017...

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