Related Manuals for BIXOLON SRP-350plusA&C
Summary of Contents for BIXOLON SRP-350plusA&C
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Page 1: Service Manual
Service Manual SRP-350/352plusA&C Thermal Printer Rev. 2.01 http://www.samsungminiprinters.com Downloaded from www.Manualslib.com manuals search engine... -
Page 2: Table Of Contents
SRP-350/352plusA&C ■ Table of Contents 1. Precaution Segment ............................ 4 1-1 Safety Precautions........................... 4 1-2 Servicing Precaution..........................5 1-3 Precaution for Electrostatically Sensitive Devices (ESDs) ..............6 1-4 Operational Precautions .......................... 6 2. Installation and Operation .......................... 7 2-1 Installation..............................7 2-1-1 AC Adapter Installation ........................ - Page 3 SRP-350/352plusA&C 4. Hardware ..............................32 4-1 Wiring Diagram ............................32 4-2 Block Diagram............................33 4-3 Special Circuit Descriptions ........................34 4-3-1 Power Circuit........................... 34 4-3-2 RESET Circuit ..........................35 4-3-3 Buzzer and Cash Drawer Circuits....................36 4-3-4 I/F PBA Detect Block Diagram......................37 4-3-5 RS-232C Communication Block Diagram..................
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Page 4: Precaution Segment
SRP-350/352plusA&C 1. Precaution Segment 1-1 Safety Precautions 1. Be sure that all of the built-in protective devices are replaced. Restore any missing protective shields. 2. When reinstalling the chassis and its assemblies, be sure to restore all protective devices including: nonmetallic control knobs and compartment covers. -
Page 5: Servicing Precaution
SRP-350/352plusA&C 1-2 Servicing Precaution WARNING 1: First read the Safety Precaution section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precaution. WARNING 2: An electrolytic capacitor installed with the wrong polarity might explode. 1. -
Page 6: Precaution For Electrostatically Sensitive Devices (Esds)
SRP-350/352plusA&C 1-3 Precaution for Electrostatically Sensitive Devices (ESDs) 1. Some semiconductor (solid state) devices are easily damaged by static electricity. Such components are called Electrostatically Sensitive Devices (ESDs); examples include integrated circuits and some field-effect transistors. The following techniques will reduce the occurrence of component damaged caused by static electricity. -
Page 7: Installation And Operation
SRP-350/352plusA&C 2. Installation and Operation 2-1 Installation 2-1-1 AC Adapter Installation 2-1-2 Interface Cable Installation Interface Connector Interface Cable Figure 2-1 AC Adapter Installation Figure 2-2 I/F Cable Installation 1. Mack sure the printer is turned off with the 1. Turn off the printer, host ECR and Computer. side of the switch. -
Page 8: Wall Mount Installation
SRP-350/352plusA&C 2-1-5 Wall Mount Installation 1. Remove the three screw from the bottom of 2. Attach the Plate-Spring to the right side of The Case lower. Separate the Case lower Frame-body and tighten a screw as illustrated From the Main body. 3. - Page 9 SRP-350/352plusA&C 5. Be sure that the BRKT attached properly to match the direction of arrow as follow. and the BRKT Mount should be always fixed vertically. - 9 - Rev. 2.01 Downloaded from www.Manualslib.com manuals search engine...
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Page 10: Operation
SRP-350/352plusA&C 2-2 Operation 2-2-1 Setting the DIP switches The DIP switches are located on the bottom of the printer. The DIP switches are used to set the printer to perform various functions. Follow these when changing DIP switches setting : Turn the printer power switch off. -
Page 11: Setting The Dip Switch (Ieee1284 Parallel, Usb Interface)
SRP-350/352plusA&C 2-2-3 Setting the DIP switch (IEEE1284 Parallel, USB Interface) • DIP Switch 1 Function Default Auto Line Feed Enable Disable Reserved • DIP Switch 2 Function Default Reserved Internal bell control Internal bell disable Internal bell enable Auto Cutter Disable Enable * Offline... -
Page 12: Hexadecimal Dumping
SRP-350/352plusA&C 2-2-4 Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. when you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands. - Page 13 SRP-350/352plusA&C ASCII ! " # $ % & ' ( ) * + , - . / 0 1 2 3 4 5 6 7 8 9 : ; < = > ? @ " # $ % & ' ( ) * + , - . / 0 1 2 3 4 5 6 7 8 9 : ; < = > ? @ A # $ % &...
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Page 14: Setting The Memory Switches
SRP-350/352plusA&C 2-2-6 Setting the Memory Switches This printer has Memory Switch set which is software switches. Memory Switch set has MSW1, MSW2,MSW8, MSW9,MSW10,MSW11,Customize value. Memory Switch setting utility can change the Memory Switch set to ON or OFF as shown in the table below (default : all OFF) : Settings of the Memory Switch are stored in the NV memory : therefore, even if the printer is turned off, the settings are maintained. - Page 15 SRP-350/352plusA&C MSW8 Switch Function Reserved Fixed to OFF MSW9 Switch Function Reserved Fixed to OFF MSW10 (Special Function 1) Switch Function External buzzer control (This functions operate only after External buzzer enable External buzzer disable cutting) Reserved Fixed to OFF Printing width 2 inch 3 inch...
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Page 16: Product Specifications
SRP-350/352plusA&C 3. Product Specifications 3-1 Appearance 3-1-1 Printer Dimensions (mm) SRP-350plus SRP-352plus Figure 3-1 Printer Dimension 3-1-2 AC Adapter Dimensions (mm) 35mm 115mm 65mm Figure 3-2 Adapter Dimension - 16 - Rev. 2.01 Downloaded from www.Manualslib.com manuals search engine... -
Page 17: Feature Locations-Srp-350/352Plusa/C Type
SRP-350/352plusA&C 3-1-3 Feature Locations-SRP-350/352plusA/C TYPE 1. Cover-Open 8. Bracket Dip Switch 2. Case-Upper 9a. Parallel interface(IEEE-1284) 3. Case-Lower 9b. Serial interface(RS-232C) 4. Label-Control 9c. Ethernet interface(10BASE T) 5. Push Button 9d. - 6. Cover-Cutter 10. DC Power Jack 7. Power Button 11. -
Page 18: General Specifications
SRP-350/352plusA&C 3-2 General Specifications Item Description Remark • SRP-350/352plusCOS : RS-232 Serial Communication • SRP-350/352plusCOP : IEEE1284 Parallel Communication Product • SRP-350/352plusCO : USB Communication • SRP-350/352plusCOE : Ethernet • NEC UPD70F3107AGJ(32 Bit) Processor Internal ROM Size : 256K Byte Flash ROM Version Internal RAM Size : 10240 Byte •... -
Page 19: Thermal Printer Specifications
SRP-350/352plusA&C 3-3 Thermal Printer Specifications 3-3-1 Printer Specification 1) 180dpi Item Description Remark Model • SRP-350plusA/C(TPH : AG072-H7E817,AOI Electronoics) Print Method • Thermal Line Printing Dot Density • 0.141 mm (7.09 Dots/mm) Printing Direction • Unidirection with friction feed Printing Width •... -
Page 20: Paper Specification
SRP-350/352plusA&C 3-3-3 Paper Specification Item Description Remark Paper Type • Mono :TF50KS-E(Nippon paper) • 2Color : PB-70(Mitsubishi) Paper Form • Paper Roll Paper Width • 80mm(+0,-0.5) Paper Roll Size • Max 83mm(3.26”) Spool Inside Dia. • 12mm (0.47) Spool Outside Dia. •... -
Page 21: Printable Area
SRP-350/352plusA&C 3-3-5 Printable Area Figure 3-4 Printable Area 1) 180dpi Item Description Remark 80±0.5mm(3.15 ±0.0197) 0.141 (0.0056 ) 72±0.2mm(2.83 ±0.0079) 2.75mm~4.25mm 2.75mm~4.25mm Dots Font 9X24 56 Character Font 12X24 42 Character * ‘d’ & ‘e’ position can be shifted while printing according to the paper position. 2) 203dpi Item Description... -
Page 22: Other Component Specification
SRP-350/352plusA&C Item Maximum Unit Conditions Print Cycle (S.L.T.) 0.71 ml/Line Tsub=25℃ Supply Energy 0.44 mJ/Dot Supply Voltage 26.4 Vp < 28.0V (Vp : Peak of VH) ℃ Substrate Temperature Thermister Temperature Number of heating dots at same time Dots Logic Supply Voltage (Vdd) 5.25 Include Peak Voltage of Vdd Logic input Voltage (Vin) -
Page 23: Smps Specifications
SRP-350/352plusA&C 3-4 SMPS Specifications 3-4-1 SMPS (Switching Mode Power Supply) Specification Item Description Remark • Typical : 100V ~ 240V AC Input Voltage • Min : 90V AC • Max : 264V ac Input Current • Max : 1.5A (When 120V), 0.75A (When 230V) In rush Current •... -
Page 24: Interface Specifications
SRP-350/352plusA&C 3-5 Interface Specifications 3-5-1 RS-232C Serial Interface 3-5-1(a) Specification Item Description Remark Data Transmission • Serial Synchronization • Asynchronous HandShaking • H/W : DTR/DSR XON : ASC Code 11h (Flow Control) • S/W : XON/XOFF XOFF:ASC Code 13h • Logic1 (MARK) : -3V ~ -15V Signal Level •... - Page 25 SRP-350/352plusA&C 3-5-1(c) Cable Connection (S.G) (S.G) (TXD) 2 2 (TXD) (RXD) 3 3 (RXD) Printer Host Side(25P) Side(25P) (DSR) 6 6 (DSR) (DTR) 20 20 (DTR) (S.G) 7 (S.G) Figure 3-7 RS-232C Cable Connection 3-5-1(d) Signal Description Pin No. Signal Name Signal Direction Function BODY...
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Page 26: Ieee1284 Parallel Interface
SRP-350/352plusA&C 3-5-1(e) H/W Flow Control When DTR/DSR flow control is select, before transmitting a data, the Printer checks whether the host is BUSY or not. If the host is BUSY, the Printer does not transmit a data to the host. If the host is not BUSY, the Printer transmits a data to the Host. - Page 27 SRP-350/352plusA&C 3-5-2(c) Signal Specification (Compatibility/Nibble/Byte mode) Pin No. Source Compatibility Mode Nibble Mode Byte Mode Host nStrobe HostClk HostClk Host / Printer Data 0 (LSB) Data 0 (LSB) Host / Printer Data 1 Data 1 Host / Printer Data 2 Data 2 Host / Printer Data 3...
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Page 28: Usb2.0 Interface
SRP-350/352plusA&C 3-5-3 USB2.0 Interface SRP-350plus support the USB (Universal Serial Bus) Serial Communication. 3-5-3(a) Specification Item Description Remark Transfer Type • BULK • Bi-direction, Half-Duplex Data Signal • Differential Signal Pair (D+ / D-) • NRZI Format Data Format • Zero Bit Stuffing after 6 ones •... - Page 29 SRP-350/352plusA&C Figure 3-9 USB Cable 3-5-4(d) Construction Raw materials used in the fabrication of this cable must be of such quality that the fabricated cable is capable of meeting or exceeding the mechanical and electrical performance criteria of the most current USB Specification revision and all applicable domestic and international safety/testing agency requirements;...
- Page 30 SRP-350/352plusA&C ※ Note: Minimum conductor construction must be stranded tinned copper. To minimize end user termination problems, USB uses a keyed connector protocol. The physical difference in the Series A and B connectors insures proper end user connectivity. The A connector is the principle means of connecting USB devices directly to a host or to the downstream port of a hub.
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Page 31: Cash Drawer Specifications
SRP-350/352plusA&C 3-6 Cash Drawer Specifications 3-6-1 Drawer Cable Ferrite Core : 1 turn (OP-18E : 18.2 x 12.5 x 25.5) Figure 3-11 Drawer Cable 3-6-2 Cable Connection Pin No. Description Direction Frame GND Drawer Kick-Out Driver Signal #1 Output Drawer Open / Close Signal Input +24V Drawer Kick-Out Driver Signal #2... -
Page 32: Hardware
SRP-350/352plusA&C 4. Hardware 4-1 Wiring Diagram CASH POWER DRAWER ADAPTER 2 4 6 INTERFACE PBA POWER SWITCH PAPER 14 12 10 8 6 4 2 NEAR 17 15 13 11 9 7 5 3 1 CN12 33 31 29 27 25 23 21 19 SENSOR 34 32 30 28 26 24 22 20 18 PANNEL... -
Page 33: Block Diagram
SRP-350/352plusA&C 4-2 Block Diagram POWER RS-232 RS-232 ADAPTER DRIVER CON. +24VDC IEEE-1284 IEEE-1284 DRIVER CON. VPP(+24V) VTH(+24V) VCC(+5V) POWER +3.3V ETHERNET ETHERNET SUPPLY DRIVER CIRCUIT +3.3V RESET CIRCUIT USB2.0 +2.5V DRIVER CON. ADDRESS FLACH M29W160EB DATA P_END & SENSOR NEAR CIRCUIT ADDRESS uPD70F3170... -
Page 34: Special Circuit Descriptions
SRP-350/352plusA&C 4-3 Special Circuit Descriptions 4-3-1 Power Circuit This system is operated under 100Vac or 240Vac. The power circuit supplies the three differential DC voltage sources. [Figure 4-3 Power Block Diagram] VOLTAGE DESCRIPTION VPP(+24VDC) Cash Drawer Solenoid Driving / Step Motor Voltage VTH(+24VDC) Thermal Printer Head (TPH) Voltage Vdw(+7.8VDC) -
Page 35: Reset Circuit
SRP-350/352plusA&C 4-3-2 RESET Circuit Reset signal is signal in order to start-up CPU under Power-on. Reset circuit uses a reset ASM811REUSF-T(U8). When 3.3Vdc is fallen under 2.7Vdc by Power-off, reset signal prohibits the system from miss-operating by lowering down to 0V. ASM811 REUSF-T [Figure 4-4 Reset Block Diagram]... -
Page 36: Buzzer And Cash Drawer Circuits
SRP-350/352plusA&C 4-3-3 Buzzer and Cash Drawer Circuits 1) Buzzer Driving Circuit The Buzzer is used to inform several kinds of states which occur under system operating and gives some information to users by controlling the P86 of CPU (UPD70F3107) [Figure 4-6 Buzzer Block Diagram] 2) Cash Drawer Driving Circuit The circuit is used for opening cash drawer and driven by the Q10, Q11(2SD2170). -
Page 37: I/F Pba Detect Block Diagram
SRP-350/352plusA&C 4-3-4 I/F PBA Detect Block Diagram When the printer is ON, the printer checks what kind of the I/F PBA is installed. After detection, the CPU specify the I/O port properly. The following is the method of I/F PBA detection. The I/F PBA has the three return Signal (MD0~2). -
Page 38: Parallel Communication Block Diagram
SRP-350/352plusA&C 4-3-6 Parallel Communication Block Diagram The printer support the bidirectional Parallel Interface with Centronics, Nibble, Byte Mode. The Centronics is Forward and the Nibble, Byte are reverse Mode. [Figure 4-10 IEEE1284 Communication Block Diagram] 4-3-7 USB Communication Block Diagram The printer support the USB (Universal Serial Bus). -
Page 39: Dip Switch Circuit
SRP-350/352plusA&C 4-3-8 DIP Switch Circuit The key board circuit consist of the scan signal of 3 lines and the return signal of 2-line. The CPU sends repeatedly and continuously the scan data DIP_A~DIP. The DIP S/W information input in the return signal if the specific DIP S/W is ON status during the given time. -
Page 40: Thermal Printer Head Circuit
SRP-350/352plusA&C 4-3-9 Thermal Printer Head Circuit First, the CPU sends a Serial Clock and Serial Data 256Bits(32Bytes) to the Shift Register of the Thermal Printer. The Serial Data are stored to each Shift Register in the Thermal Printer. Because the Data#1 Pin and the Data#2 pin are shorted on Main PCB, the Data(256Bits) are stored in both Shift Register#1 and #2. -
Page 41: Disassembly And Assembly
SRP-350/352plusA&C 5. Disassembly and Assembly 5-1 Case lower block 1.Remove the three screw. Scrw (3x8) 2.Sparate the BRKT Dip switch, Brkt Dip Switch Case lower, Foot-Rubber from the Printer. Foot Rubber Case Lower 1.Remove the connector wires from main PBA and sub Assembly. - 41 - Rev. - Page 42 SRP-350/352plusA&C Screw 1.Remove the Screws form the BRKT PBA. 2.Separate the BRKT Interface. 3.Remove the two screws. Screw (3x6) 4.Separate the BRKT Interface from Brkt PCB the I/F PBA Assembly. Screw 5.Separate the I/F PBA from the Main PBA. Screw 6.Remove the four screws.
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Page 43: Case Upper Block
SRP-350/352plusA&C 5-2 Case Upper block 1.Push the button to open the Cove Open. 2.Remove the four screws. 3.Separate the Cover open. 4.Separate the Cover cutter. 5.Remove the screws. 1.Remove the two screws. 2.Lift the Case upper in the direction of an arrow during pushing the Push button. - Page 44 SRP-350/352plusA&C 1.Remove the E-Ring. 2.Separate the Spring tension, the Shaft hinge and the E-Ring. 3.Remove the E-Ring. 4.Separate the Bushing and the Roller Platen Assembly. Spring Hook 1.Remove the Spring Hook, two screws. 2.Separate the BRKT Hook. Brkt-Hook Screw (3x4.4) - 44 - Rev.
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Page 45: Frame Block
SRP-350/352plusA&C 1.Remove the three screws. Screw (3x4) Cover Plate 2.Separate the Fixed-cutter from Fixed Cutter the Cover Housing. 3.Remove the two screws. 4.Separate the Cutter Blade from Fixed-cutter. 5.Remove the two screws. Cutter Blade Cover Housing 6.Separate the Cover plate from the Cover housing. - Page 46 SRP-350/352plusA&C 1.Remove the screw. 2.Push the Heat-sink Assembly in the direction of an arrow and Separate it. Heatsink Assy Screw 1.Remove the screw. 2.Separate the Plate-ground and Brkt TPH Rear BRKT TPH Rear. Heat Sink 3.Remover the two screws. 4.Separate the Heat-sink and the Plate ground Spring TPH.
- Page 47 SRP-350/352plusA&C Screw (3x8) 1.Remove the two screws. 2.Separate the Frame Main from the Frame Main BRKT PCB. 3.Separate the Power Switch from the BRKT PCB. Brkt PCB Power Switch 1.Remove the screw, And separate the Frame Main Control board from the Frame Main. Plate-Spring 2.Remover the Washer slip.
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Page 48: Adjustments And Maintenance
SRP-350/352plusA&C 6. Adjustments and Maintenance 6-1 Adjustment 6-1-1 Remaining Roll Paper Adjustment This sensor is set to the step3 position at the factory. If you find that there is not or too enough paper remaining on the roll when the near-end sensor is triggered, you can change the setting to the upper or Lower position as described below. -
Page 49: Paper Jam
SRP-350/352plusA&C 6-1-2 Paper Jam If the paper jam occur, the Buzzer will beep. If the cover-open can be opened, open the Cover-open and remove the paper. If the Cover-open can not be opened, Follow the below. 1. Turn the printer on to make the cutter initialized, and then open the cover-open. 2. -
Page 50: Maintenance
SRP-350/352plusA&C 6-2 Maintenance Paper dust in the heating elements may lower the print quality. In this case, clean the print head as follow; ※ Caution: Turn off the printer power before cleaning. ※ Caution: Note that the thermal head (Thermal element and Radiation plate) becomes very hot during normal operation, creating the danger of burn injury. -
Page 51: Troubleshooting
SRP-350/352plusA&C 7. Troubleshooting This chapter describes the methods for troubleshooting in this Receipt Printer. 7-1 Power Problem Power Problem Power Out Ok? On SMPS 1. Check the Input/Output Power Cable 2. Replace the Adapter(SMPS) Power VDR (+24V) Ok? 1. Check the Harness of Power S/W 2. -
Page 52: System Problem
SRP-350/352plusA&C 7-2 System Problem System Problem Reset Signal 1. Check the IC (U8,ASM811REUSF-T) 2. Check the Reset Pin on Flash Memory and CPU 3. Check the related Circuit & Pattern on PCB Clock Signal Ok? 1. Check the Frequency (5MHz) 2. -
Page 53: Panel Pba And Sensor Problem
SRP-350/352plusA&C 7-3 Panel PBA and Sensor Problem Panel PBA Problem 1. Check the LED Signal from CPU on Main PBA 2. Check the Harness (Signal, VCC, GND) 3. Check the related Circuit, Pattern & Component 4. Replace the Panel PBA Feed S/W 1. -
Page 54: Thermal Printer Head And Feed Motor Problem
SRP-350/352plusA&C 7-4 Thermal Printer Head and Feed Motor Problem Thermal Printer Head Problem Control Signal 1. Check the Control Signal on CPU (Data / CLK / Latch / Strobe 1, Strobe 2) 2. Check the Harness 3. Check the related Circuit & Pattern Power VCC VTPH Ok? 1. -
Page 55: Auto Cutter And Drawer Problem
SRP-350/352plusA&C 7-5 Auto Cutter and Drawer Problem Auto Cutter Problem Auto Cutter 1. Check the Signal on CPU 2. Check the Output Signal of U13 (TA8428K) 3. Check the Harness 4. Check the Auto Cutter Assembly (Motor, Cutter...) Auto Cutter S/W Ok? 1. -
Page 56: Dip S/W And I/F Pba Select Problem
SRP-350/352plusA&C 7-6 Dip S/W and I/F PBA Select Problem Dip Switch Problem Dip S/W Input Ok? 1. Check the Output Signal (DIP_A~C) 2. Check the Input Signal (DIP_IN1~IN2) 3. Check the related Circuit & Pattern I/F PBA Select Problem I/F PBA Select Ok? 1. -
Page 57: Rs-232C Serial Communication Problem
SRP-350/352plusA&C 7-7 RS-232C Serial Communication Problem RS-232C Problem Communication Failure? 1. Check the connection of the RS-232C Connector and Other side 2. Check the I/F Cable whether it is open or short 3. Check the Txd, Rxd Pin on CPU 4. -
Page 58: Ieee-1284 Parallel Communication Problem
SRP-350/352plusA&C 7-8 IEEE-1284 Parallel Communication Problem IEEE-1284 Problem Forward Mode Failure? 1. Check the Control Line (/CS_P) 2. Check the 1284 Control Line and Status Line 3. Check the Signal of ICs (U1,U3,U4,U5) 4. Check the 1284 Cable whether it is open or shot 5. -
Page 59: Usb2.0 Communication Problem
SRP-350/352plusA&C 7-9 USB2.0 Communication Problem Problem Main PBA I/F Failure? 1. Check the Control Line & Signal (/CS_U,/RD,/LWR,USB_/IRQ) 2. Check the Data Line and Signal 3. Check the Connector (34P) 4. Check the Clock (30MHz) 5. Check the related Circuit & Pattern on Main PBA Reverse Mode Failure? 1.