BIXOLON SRP-350plusIII User Manual
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BIXOLON SRP-350plusIII User Manual

Thermal receipt printer
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User's Manual
SRP-350plusIII/352plusIII
THERMAL RECEIPT PRINTER
Ver. 2.00
www.bixolon.com

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Summary of Contents for BIXOLON SRP-350plusIII

  • Page 1 User’s Manual SRP-350plusIII/352plusIII THERMAL RECEIPT PRINTER Ver. 2.00 www.bixolon.com...

  • Page 2: Copyright

    The information contained herein is designed only for use with this BIXOLON product. BIXOLON is not responsible for any direct or indirect damages, arising from or related to use of this information. • The BIXOLON logo is the registered trademark of BIXOLON Co., Ltd.
  • Page 3 SRP-350plusIII/352plusIII Warning Hazardous moving parts Keep fingers and other body parts away Pull the print head lever can be stop all moving parts. IEC 60417-6057 (2011-05) for other moving parts. Mise en garde Les appareils électroniques, tels que les imprimantes, risquent d'être endommagés par l'électricité...
  • Page 4 SRP-350plusIII/352plusIII Compliance information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 SRP-350plusIII/352plusIII Waste Electrical and Electric Equipment (WEEE) This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, to prevent possible harm to the environment or human health from...

  • Page 6: Warning & Caution

    Do not connect multiple products to a Only use authentic products from single or faulty power outlet. Use only BIXOLON. The company will not provide grounded power outlets that meet the post-sale support for damaged or other industry standard. Noncompliance may quality issues that any fake cause electric shock or fire.
  • Page 7 Do not place heavy product, please contact the original objects, liquids, or metals on the place of purchase or through product. This could cause damage to BIXOLON website’s product repair the product or a fire. page (http://www.bixolon.com). Ver. 2.00 - 7 -...

  • Page 8: Manual Introduction

    SRP-350plusIII/352plusIII Manual Introduction This manual provides basic information on printers and provides ways to install, use, and check them. In order to protect the safety of users and prevent property damage, be fully familiar with this manual before using the product. Please use it.

  • Page 9: Printer Introduction

    SRP-350plusIII/352plusIII Printer Introduction Complimented with a range of connectivity options, the SRP-350plusIII is an industry leading multi-functional 3-inch (80mm) thermal Printer. Featuring powerful printing performance of up to 300mm/second at 300dpi and a 16 shade grey scale for quality text, graphics and barcodes. Featuring a cost-saving paper reduction function (barcode reduction included), anti-jam guide and adjustable paper guide for 2-inch or 3-inch printing media.

  • Page 10: Table Of Contents

    SRP-350plusIII/352plusIII Table of Contents Copyright ............................2 WARNING & CAUTION ........................6 Manual Introduction ........................8 Printer Introduction ........................9 1. Content Confirmation ......................11 2. Product Part Names ........................ 12 2-1 Printer Part Names ......................... 12 2-2 Interface Part Names ......................13 2-2-1 USB (Built-in)........................

  • Page 11: Content Confirmation

    SRP-350plusIII/352plusIII 1. Content Confirmation • If there is any part missing, please contact the place of purchase. • The actual part may look different from the image. SRP-350plusIII/352plusIII AC/DC Adapter Power Cord Installation Guide Roll Paper Cable Cover Ver. 2.00...

  • Page 12: Product Part Names

    SRP-350plusIII/352plusIII 2. Product Part Names 2-1 Printer Part Names Printer Cover Feed Button Manual Cutter Cutter Cover Cover Open Button Power Switch Ver. 2.00 - 12 -...

  • Page 13: Interface Part Names

    SRP-350plusIII/352plusIII 2-2 Interface Part Names • Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface. 2-2-1 USB (Built-in) USB Port Signal Name Designation (Color) Function Shell Shield Drain Cable...

  • Page 14: Ethernet (Built-In)

    - IP and MAC information can be obtained from the self-test. - Refer to the Wireless LAN Connection Manual for more detailed instructions about how to establish the connection. The network connection manual is on the BIXOLON website (www.bixolon.com) We're offering it. Ver. 2.00...

  • Page 15: Single Serial Interface Card (Rs-232C)

    SRP-350plusIII/352plusIII 2-2-3 Single Serial Interface Card (RS-232C) Serial Port Connect or disconnect the communication cable while the printer power is off. If power is on, your data may be lost. Ver. 2.00 - 15 -...

  • Page 16: Parallel Interface Card (Ieee1284)

    SRP-350plusIII/352plusIII 2-2-4 Parallel Interface Card (IEEE1284) Parallel Port Pin No. Source Compatibility Mode Nibble Mode Host nStrobe HostClk Host/Printer Data 0 (LSB) Host/Printer Data 1 Host/Printer Data 2 Host/Printer Data 3 Host/Printer Data 4 Host/Printer Data 5 Host/Printer Data 6...

  • Page 17: Wireless Lan Interface Card

    (PDA, PC, smartphone, tablet PC, etc.). Refer to the Wireless LAN Connection Manual for more detailed instructions about how to establish the connection. The network connection manual is on the BIXOLON website (www.bixolon.com) We're offering it. Ver. 2.00 - 17 -...

  • Page 18: Bluetooth Interface Card

    (PDA, PC, smartphone, tablet PC, etc.) Refer to the Bluetooth Connection Manual for more detailed instructions about how to establish the connection. The Bluetooth connection manual is on the BIXOLON website (www.bixolon.com) We're offering it. Ver. 2.00 - 18 -...

  • Page 19: Powered Usb Interface Card

    SRP-350plusIII/352plusIII 2-2-7 Powered USB Interface Card Pin No. Signal Name Function Shield Shield Prevent Noise PGND Main Power Ground VPP24V Main Power Signal ground Data Line (D+) Data Line (D-) VBUS Host Power VPP24V Main Power PGND Main Power Ground - Refer to www.powered.org...

  • Page 20: Drawer Kick-Out Port

    SRP-350plusIII/352plusIII 2-2-8 Drawer Kick-out Port Connect the Drawer Kick-out connection cable to the drawer kick-out port on the rear side of the printer. Pin No. Signal Name Direction Frame Ground Drawer Kick-out Drive Signal 1 Output Drawer Open/Close Signal Input...

  • Page 21: Installation & Usage

    SRP-350plusIII/352plusIII 3. Installation & Usage 3-1 Printer Installation Placings - Allow sufficient space around the printer for proper ventilation. - Do not place objects close to the back or bottom of the printer, which may hinder the air circulation. - Install the printer on a flat and level surface.

  • Page 22: Power Connection

    SRP-350plusIII/352plusIII 3-2 Power Connection 1) After turning the printer off, connect the AC/DC adapter jack to the printer’s power port. Power Port AC/DC Adapter Jack 2) When connecting the adapter jack, ensure that it is inserted in the correct direction.
  • Page 23 3) Connect the power cord to the AC/DC adapter and plug it into the power outlet on the wall. 4) Press the “ON” switch to turn on the printer. - Only use a power supply provided by BIXOLON. BIXOLON shall bear no responsibility for damage caused by using a third-party power supply.

  • Page 24: Inserting And Changing The Paper Roll

    SRP-350plusIII/352plusIII 3-3 Inserting and changing the paper roll Use paper roll that complies with the specifications. If you use a paper roll including paper core attached to paper, the paper may not be properly recognized as paper Empty due to not proper releasing of paper.
  • Page 25 SRP-350plusIII/352plusIII 2) Replace with a new one as shown in the image. 3) Check the orientation of the roll paper when inserting it into the printer. Ver. 2.00 - 25 -...
  • Page 26 SRP-350plusIII/352plusIII 4) Pull out a small amount of paper as shown in the picture, and close the Printer Cover. When closing the Printer Cover, hold down the center of printer cover firmly so that paper roll is loaded correctly. 5) Cut out the paper as indicated.

  • Page 27: Using Controller

    SRP-350plusIII/352plusIII 3-4 Using Controller Explanation Power LED The Power LED light is on whenever the printer is on. Error LED is on when there is an error such as no paper roll, open Error LED cover, etc. Paper LED is on when the paper roll is almost used up or there is Paper LED no paper roll inside.

  • Page 28: Mounting Partition (Option)

    SRP-350plusIII/352plusIII 3-5 Mounting Partition (Option) • When using 58mm roll paper, mount the partition in the direction of the arrow as shown below. When installing the partition, align it with the top and bottom grooves and tighten the screws to secure it.

  • Page 29: Printer Setting Change

    SRP-350plusIII/352plusIII 4. Printer Setting Change 4-1 Serial Interface • DIP Switch 1 Function Default Auto Line Feed Enabled Disabled Flow Control XON/XOFF DTR/DSR Data Length 7-bit 8-bit Parity Check Parity Selection EVEN Baud Rate Selection Refer to the following Table 1 (bps) •...

  • Page 30: Parallel / Usb / Ethernet / Wireless Lan / Powered Usb Interface

    SRP-350plusIII/352plusIII 4-2 Parallel / USB / Ethernet / Wireless LAN / Powered USB Interface • DIP Switch 1 Function Default Auto Line Feed Enabled Disabled Reserved Reserved Reserved Reserved Reserved Reserved Reserved • DIP Switch 2 Function Default Reserved Reserved...

  • Page 31: Bluetooth Interface

    SRP-350plusIII/352plusIII 4-3 Bluetooth Interface • DIP Switch 1 Function Default Auto Line Feed Enabled Disabled Reserved Reserved Reserved Bluetooth mode Normal Reserved Reserved Reserved • DIP Switch 2 Function Default Reserved Reserved Internal Bell Control Disabled Enabled Auto Cutter Selection...

  • Page 32: Order Of Change Settings

    SRP-350plusIII/352plusIII 4-4 Order of Change Settings 1) Turn off the printer. 2) Open the DIP switch cover located at the back of the printer. 3) Set the DIP switch number. 4) Close the DIP switch cover after the settings have been completed.

  • Page 33: Self-Test

    SRP-350plusIII/352plusIII 5. Self-Test The self-test checks whether the printer has any problems. If the self-diagnostics reveal no error in the printer, please see other device or software. If the printer does not run normally, please contact the place of purchase.

  • Page 34: Hexadecimal Dumping

    SRP-350plusIII/352plusIII 6. Hexadecimal Dumping This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.

  • Page 35: Maintenance

    SRP-350plusIII/352plusIII 7. Maintenance 7-1 Paper Jam • Never force the paper out in the event of a paper jam. If paper is stuck, turn the printer ON/OFF and open the Printer Cover to remove the crumpled paper inside the printer. If the cover will not open, please follow the following instructions.

  • Page 36: Cleaning Printer

    SRP-350plusIII/352plusIII 7-2 Cleaning Printer • The presence of dust, foreign matter, adhesive matter, or other pollutants inside the printer’s head and internal capacity may undermine printing quality. Periodic cleaning (every 3 months at minimum) is recommended to maintain print quality.

  • Page 37: Specifications

    SRP-350plusIII/352plusIII 8. Specifications 8-1 Printer Specifications Printing Method Thermal transfer printing SRP-350plusIII: 180 dpi (7dots/mm) Dot Density SRP-352plusIII: 203 dpi (8dots/mm) 3-inch 72 mm Printing Width 2-inch 48 mm 3-inch 79.5±0.5 mm Roll Width 2-inch 57.5±0.5 mm SRP-350plusIII No. of Characters per Line...

  • Page 38: Recommended Papers

    - The use of papers other than those recommended above may cause damage to the printer’s TPH or degrade the printing quality. BIXOLON is not responsible for the damage caused by non-recommended papers. - If you have to use other products, we recommend that you use papers with a similar level of quality to the recommended ones.
  • Page 39 SRP-350plusIII/352plusIII Revision History Ver. Date Description 2.00 22-11-2023 Ver. 2.00 - 39 -...

This manual is also suitable for:

Srp-352plusiii

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