Accessories And After Sales Parts; Service Support; Troubleshooting - Gardenline 56979 User Manual

Warranty

Accessories and After Sales parts

Should you find the following accessories are worn or past their user life,
replacements can be purchased online via our website www.extrabattery.com.au
* blade mounting
plate not included
1. Replacement 2. Replacement
4 x swing blades Side discharge Chute
(56979-BL) (56979-SDC)
4. Replacement Recoil 5. Replacement Mulching
Starter (56979-RS) Block (56979-MB)
7. Replacement Air Filter 8. Replacement 20V Li-Ion
(56979-AF) Battery (51314/A200)*
10. 51773 - Gardenline®
4 Stroke Full Synthetic Oil
If you have any queries regarding these accessories,
please call us on our Customer Support Line: 1800 909 909.
* Note also that Xfinity Battery 55756 is also compatible with this product.
Note also that Xfinity Charger 51323 is also compatible with this product.
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e-mail: help@powertoolsupport.com
MODEL No.: DM53E3-D196 • 10/2017 • 56979
196cc 4 Stroke Petrol Lawn Mower
3. Replacement Standard
hose fitting (56979-SHF)
6. Replacement
Spark Plug (LG F7RTC)
9. Replacement Charger
base + Plug pack charger
(JLH122200370S / Z10)
AFTER SALES SUPPORT
1800 909 909
(toll free)
196cc 4 Stroke Petrol Lawn Mower

Troubleshooting

Problem
Possible Cause
Engine does not start Fuel tank (25) is empty
Oil tank is empty
Self propel variable speed control (3)
is not in correct starting position
Spark plug (27)
Blades hitting the grass to be cut
Battery (8) is flat
Cutting / Engine Cutting height
performance
decreases
4 x blades (30) are dull or blunt
When using side discharge chute (20)
Hard catcher (43) is full
Hard catcher is not Cutting height too low
filling up to optimum
level
When Mulching, piles of grass are left
behind the mower
Grass is wet
4 x swing blades (30) are dull or blunt
Rear discharge chute (16) is blocked
Mower cannot be Gearbox is engaged
pulled backward
Self propel does not Gear box not engaged
operate
Engine not operating

Service Support

If you have any issues with the operation of your product, please take it with a copy
of your receipt to one of our National Service Agents for repair. A listing of our Service
Agents is included with your product, however, you can also find our most updated
listing by visiting powertoolsupport.com, and clicking on the Service Agent link.
Alternately call us on our Customer Support line, 1800 909 909, for advice or support.
AFTER SALES SUPPORT
1800 909 909
(toll free)
Troubleshooting
Solution
Check the fuel tank (25), and refuel if
required.
Check the level of the oil dipstick (24),
and if low or empty, add oil
Move the Self propel variable speed control
(3) to the correct "START" position
Clean or replace if dirty or worn
Increase the cutting height of the mower
so the blades do not make contact with
the grass on start up
Charge the battery (8).
Increase the cutting height using the
8 height adjustment lever (18)
Replace the blades with new / sharp
blades.
Clean around the side ejector chute
NOTE: Always ensure the engine is turned
off before undertaking this task.
Empty hard catcher (43)
Increase the cutting height using the
8 height adjustment lever (18)
Lift the height of the cutting depth by one
notch using the 8 height adjustment lever (18)
Allow the grass to dry before mowing
Sharpen or replace the 4 x swing blades (30)
Stop mower and clear the rear discharge
chute (16)
Release the self propelled engage/
disengage bar (2)
Fully lift self propelled engage/disengage
bar(2) against the top handle bar (1)
Start motor and retry
e-mail: help@powertoolsupport.com
MODEL No.: DM53E3-D196 • 10/2017 • 56979
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