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▪ Ethernet Cable
▪ AC power adapter
▪ Quick Install Guide
Requirements
Desktop and Mobile App Operating System Compatibility
The My Cloud Home desktop app is compatible with the following versions of the
Windows and macOS operating systems. The My Cloud Home mobile app is
compatible with the following versions of the iOS and Android operating systems.
Table 1.1
®
Windows
Windows 7
Windows 8.x
Windows 10
When My Cloud Home devices are accessed from a personal computer system via the My
Cloud Home desktop app, a 64-bit operating system is required.
depending on hardware configuration and operating system. For highest
performance and reliability, always install the latest updates.
Web Browser Compatibility
The My Cloud Home device can be accessed with an Internet browser. Using the
most current, stable combinations of operating system and web browser will
provide the best results. At a minimum, use one of the following browser versions
applicable to your operating system:
▪
Google Chrome
operating systems
▪
Internet Explorer
®
Windows
8.1 or Windows
®
▪
Microsoft
Edge
®
▪
or later on supported OS X and macOS operating systems
Safari
9.0
®
▪
or later on supported Windows, macOS, Android or iOS operating
Firefox
45
systems
®
▪
Samsung
Default Browser 1.5
Android KitKat 4.4 or later.
Internet Connectivity
▪ My Cloud Home devices must be connected to the Internet. They should be
connected to an available router through the included Ethernet connection. (This
®
is not a Wi-Fi
recommended to maximize performance. The router requires a Broadband
My Cloud Home / My Cloud Home Duo
User Manual
®
®
macOS
/ OS X
OS X Mavericks – 10.9
OS X Yosemite – 10.10
OS X El Capitan – 10.11
macOS Sierra – 10.12
™
or later on supported Windows, macOS, Android or iOS
50
®
(11.0.9600.17843) or later on supported Windows
11
®
10 operating systems
(20.10514) or later on the Windows 10 operating system
or later on Galaxy S4 to Galaxy S7 devices using
device.) Gigabit capability for the router or switch is
About Your My Cloud Home Device
®
™
iOS
Android
iOS 9
KitKat – 4.4
iOS 10
Lollipop – 5.x
Marshmallow – 6.0
Nougat – 7.x
Compatibility can vary,
®
7,
3
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