Erase All Data & All Users - WDS My Cloud Home Duo User Manual

4. Select the
Shutdown Device
Erase All Data & All Users
Warning!
Performing this function will delete all data, users and the owner on your My Cloud Home
device. The unit will be reset to factory default and will need to be setup using your online My Cloud
Account. (My Cloud Home Device
To perform this function on your My Cloud Home device from the MyCloud.com web app,
follow these steps:
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the Settings option. This will open the Settings
window.
2. Click on the
CURRENT DEVICE
3. Click the
Erase All Data & All Users
4. As confirmation that you want to continue with this process, a confirmation
code box appears. Enter the provided confirmation code in the required fields.
Then Click the
5. A set of instructions will appear. Read the instructions, then Click the
button.
Reset
6. This will begin the Factory Reset process. The MyCloud.com web app will log
you out of your account. Follow the
My Cloud Home / My Cloud Home Duo
User Manual
button.
Setup)
section.
option.
button.
Confirm
My Cloud Home setup
Device Settings
Factory
process.
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